What clients say about AutoZone Auto Parts in Eaton (CO)
Stopped in to have my battery checked, I cannot say enough good things about Stewart. He went above and BEYOND to help me. Super nice guy and very helpful!!! Helped me with a new battery and if there would have been an air filter in stock he would have fixed me up there also. 10 plus for Stewart!!
Called for parts, was asked to hold real quick to finish up with customer. 25 minutes later gave up and called oriellys. They appreciated my business and had the part I needed. Auto or sure was insistent on recording stating looking for delivery drivers. Maybe they should hire counter help !
I love this store and the employees. I drive by other auto zone stores to come to this one. The store is always clean, they usually have the parts I need and if not they help me locate it. The people are always professional.
I have never left a review in my life, but I was there with five or six employees. only one of them was helping a customer and I didn’t get any eye contact or verbal anything from any of them for like 10 minutes of standing by the checkout. While they all went about their doing. A nice “one second” or something would have been nice. I dipped with no worry from them without returning anything I needed to. Come on man that was some bad customer service and I’m someone to care less
Last year I bought a new engine thinking it was the best for my Ford F 150 pickup truck. I bought it because the mechanic Chilo from Greeley recommended it to me because of the 3-year warranty and the worst thing was that it didn't work.And I spent 4500 dollars apart from 2000 for the installation. A complete fraud. I called to make the claim and they only gave me a phone number to call and they didn't respect the warranty. I don't recommend buying.No type of auto zone engine is a fraud in terms of engines ..
Thank you Tavis R. for finding the right headlight bulb! Thank you for struggling to get the old one out and installing the new one with no complaint on your part. You were awesome and kind. Keep up the great work! Now that's customer service!
Blain was so helpful in making my purchase of the battery replacement for my car. It was a very stressful situation and he made it easy to get the battery and was very quick in getting it replaced as well. I would highly recommend this store and the service was excellent!
There's a gentleman named Edward who works there who helped me change out a tail light in 20° weather when the bulb was stuck . Even though I only spent $5 on bulbs, Edward helped me as if I had just made a $500 purchase.. .
It is not their fault all of it I was informed my parts were in and I drove a considerable distance yesterday with a limpy vehicle to pick up my parts and when I got there they weren't there there was an ordering error or some more time was needed to receive the parts so hope I don't get anybody in trouble please have a good day
I was so impressed with Edward! He helped us find with everything we needed. Anwsered all of my husband's questions. He also helped install the light we needed. Thank you for going above and beyond for us. We have always loved the small town experience we get at this AutoZone.
I can not say thank you enough to the guys here. I was driving a loaner car to get a part for my fiat. I could not get the car to go in reverse once I got the part. I tried, they tried after I had a complete meltdown sobbing like an ugly Kardashian they came out and helped push the car out of the spot enough which allowed me to put the car in 1st and enough space to get out of the parking lot.
They have also been so helpful on many occasions. I love going to that auto zone, even if I have to drive from greeley
Great place but when I ask someone that works there for help I end up with the wrong size part same looking part but slightly to big/small... best to make sure to look and make sure you have the proper part # when buying.
A very grateful thank you to AutoZone in Eaton CO. I was on my way home to Utah when my car battery died. Darrell helped me with a much-needed new car battery. The old battery was a mess and Darrell was able place the new battery for me (I won't go into any details). Darrell went above and beyond, I am so very thankful!
Great customer service. I was greated immediately after I entered the store. Both the gray shirt and red shirt employees offered to carry the part to my car. I would highly recommend.
I frequent the zone and I am commercial customer of theirs but came in at 5:30 on May 5th and the red shirt was helping me being super helpful way more knowledgeable that most. The phone started ringing and I rang for awhile the red shirt seemed to expect the manager to answer. But instead the manager came forward and yelled at the red shirt very unprofessional.... The phone was still ring while the yelling... Then walked back I was like what the heck. Why not just answer the phone to good to do that manger of the year. I definitely will think twice when they call asking for business.
The associate wated for a total of 1 hour on hold with his corporate help Center to help me with a shipping and refund issue . He tried his best to help me but couldn't get any cooperation from his superiors.
They had the ignition key switch I needed in stock and at a fair price. Lifetime warranty and all purchases are kept track of on their computer using customers’ phone number, awesome.
Altara the manager here at this store not only knows what she is talking about but will go above and beyond what it takes to keep you on the road. A few months ago I had takin my mother’s car into Eaton to wash it. Both belts broke and left me stranded in Eaton Al (the store manager) drove her personal vehicle to Fort Collins and picked up the belt I needed because they did not have it in stock on top of everything made sure I had the tools I needed to get it fixed in the parking lot. I tried to pay for her gas and she would not except that. I grew up in Eaton/Ault which used to be a small town and isn’t anymore but that small town service means the world to me. If your in need of parts go see them I haven’t had a bad experience with any of the staff there!
After a little bit of a mistake on my part...Devon 100% saved my day. Went out of his way to guide me threw and answer questions for me to fix a coolent problem. That one hell of a worker, and a super nice dude
Nice new store that is really well stocked and very helpful people. Not too busy like a lot of stores. Retail prices pretty much but I got a little discount verbally when I was balking on the price of a bottle jack. I was offered to rent tools that I bought as well. Nice.
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