NAPA Auto Parts – University Auto Parts in
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Address:45 E Collins St, Eaton, CO, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:80615
Working Time and Location
What clients say about NAPA Auto Parts – University Auto Parts in Eaton (CO)
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The folks at Napa in Eaton Co. Went out of there way to help me with battery problems. My hat off to you. Thanks.
Nov 22, 2024 -
Even having computer system issues, I received great service for a short notice request. Thanks guys!!
Sep 04, 2024 -
You order something online and get the pick up is ready email and then you get there and they say it’s not in stock and that it shouldn’t have told you that it was ready and then they don’t apologize.
Aug 25, 2024 -
You bring your parts in there they just say they cant find it don’t even put in the effort and they just don’t wanna help anyone every time we go in there and the girl that works they walks up and throws attitude at you when is was not even her conversation, and is just plain rude all together you are better off finding a better place to spend your money! That wants to be helpful and shows all people with respect because this is not the place!
Mar 09, 2024 -
Very poor experience! I was in the store ready to spend money, had most of my parts on the counter, then the phone rings. 10 minutes later I walked out without anything. If the person price shopping is more important than the one buying I hope you go broke!! Just to confirm I tried to get a core back from a item bought at a different Napa store, was told they couldn’t help, but found out that any other Napa is more than happy too do it. Eaton Napa sucks!!!
Sep 26, 2023 -
Boy customer service sure ain't what it used to be. Maybe it's just my skin tone? I understand it's against your policy to put in a new battery for me, But I don't understand why I needed to be treated so poorly about it.
Jun 29, 2023 -
Kinda funny when they look at you like your in the wrong place and tell you that they don't have a part that's clearly on the wall just because the color of your skin. If you're any shade of brown I'd find a different store
Jun 23, 2023 -
Super high prices on a grease seal. I return the product for a full refund and purchase the exact same thing for half the price elsewhere.
Mar 10, 2021 -
They seem to have quality parts but we hate dealing with them because their staff is always so RUDE! Avoid the Eaton location if you can maybe the other stores have friendly staff. They struggle to get off their stools behind the counter to actually help a customer and are super put off by any questions you may ask.
Nov 28, 2020 -
I support local businesses and I support this Napa. Waiting in line takes a long time. I think this has to do with their system when purchasing. Needs update and upgrade to speed up the process. They are very helpful though and are knowledgeable. They run their place old school and I can respect that.
Oct 22, 2020 -
Napa had replacement trailer brakes at a great price on a Saturday allowing me to finish repairing my trailer
Jul 28, 2020 -
Anyone can have an auto parts store. NAPA is way above that. I needed parts for a truck. They sold me the parts but also walked me through an issue I was having that resolved it. Thank you!!
Nov 18, 2019 -
Kind friendly gentleman there! donated a prop for our VBS close for my husband to by parts right around the corner
Jul 04, 2019 -
Best price around for a CV axle counter clerk couldn’t find it on his computer had to show him the part number on line. Failed to tell me when I return the old cv axle it needs to be in the new box so weeks after replacing it I finally found time to return the core and failed attempt due to not having the box. So I ate the cost of the core. Heads up to anyone returning a core keep the new parts box.
Jul 01, 2019 -
I went to Napa auto parts in Eaton after not being able to find what I needed. The clerk helped me, by calling around to other places to see if they had it in stock. I will be doing my business there a lot more.
Jun 29, 2019 -
For some reason I expected this to be better than the other auto parts stores, it's pretty much the same.
May 20, 2019 -
I'm not a great mechanic but I can usually get what I need and some great advice to go with it. I've had good experiences here.
Feb 09, 2019 -
Went in to grab some tune up parts and oil change items. The staff was helpful although not as personable as I would have liked to have seen. I managed a NAPA store myself for 5 years in Calhan Colorado. I can understand a little bit of difficulty with interacting with the DIY customers as the larger part of NAPA customers are business customers. It is a issue that plagues a large number of auto parts sales businesses. Overall, it was a productive experiance.
Feb 08, 2019
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