What clients say about Rocky Mountain Auto and Towing in Glenwood Springs (CO)
Rocky Mountain Auto and Towing truly helped us out when our rental car stopped working. They aided in getting our rental company talking with roadside assistance and found us a replacement vehicle when we were being told by the others that we’d have to go back to Denver (3+ hours away) to get a replacement in a reasonable time frame. Fernando kept us looped in throughout the process, even when he thought the job to deliver a replacement vehicle was going to be given to another provider. Outstanding company with quick service and excellent communication! They saved our weekend! Thank you!
After an unfortunate accident on my daily commute, the team at Rocky Mountain Auto and Towing was incredibly helpful throughout the process of towing my car from the crash site and eventually to a repair shop. Milton went above and beyond to help me work things out with AAA and was incredibly kind and compassionate throughout the process. I will be sure to recommend their service to anyone in our community who might need a tow.
My delivery driver go stranded in the snow and stuck in a ditch on a narrow road. (01/29/2026). I called these guys and they were able to come out within the hour. It was a little bit more work then he hoped, but my 12' box truck was pulled out successfully and he did what they said they would do for the price they quoted! Customer service was good, and they stayed in contact with my driver until he was back down the mountain road. Thanks a ton!!
Terrible customer service , the stench from their employees matched their attitude and unprofessionalism. Had violent/hostile behavior when retrieving vehicles.
Milton with Rocky Mountain Auto & Towing saved our vacation! Had a flat in a National Car Rental with no spare or jack in the middle of "nowhere" Colorado. National was making us wait for tow truck (1 1/2 hr.) and then asking us to Uber to closest town (go back 37 miles) and pick up another car. Milton worked it out so the tow driver picked up the new rental and brought it to us as they picked up the flat rental which saved us approximately 2 more hours on the road. Milton provided EXCELLENT customer service during a frustrating start to our vacation.
Needing a tow is never ideal—usually means your trip isn’t going quite as planned. But from the very first call to Rocky Mountain Auto Towing, they lightened the mood right away. The dispatcher even joked, “I’m probably having a better day than you are—how can we help?” And honestly, that little bit of humor went a long way.
The service was top notch—quick, professional, and smooth from start to finish. I’ll definitely be calling them again if I ever find myself in a bind.
That said, and I mean this in the nicest way possible—I hope I don’t need to call Rocky Mountain again anytime soon!
I ran into auto trouble last night. My insurance roadside assistance sent out Rocky Mountain Auto and Towing based in Glenwood Springs. They were amazing! First, the manager/owner called to make sure the directions were correct and let me know the ETA (which was super fast). Roberto and Victor arrived promptly and worked quickly to resolve the problem. They were professional, thoughtful and very nice. They truly went above and beyond late on a rainy night. I recommend this company highly for all your towing and roadside assistance needs. Thank you Milton, Roberto and Victor.
They saved me at least $500...Unbelievable service and you will not find a better price trust me I called everywhere in Glenwood, rifle and Carbondale I even put a phone call in with the folks in Hotchkiss... Rocky Mountain auto and towing was hands down the most friendly and the cheapest.
Great experience! I needed my car towed from my home to get repaired and they did it flawlessly without me being there. They kept in touch with text updates & photos, receipts & made me feel at ease about the whole situation. Thank you for your thoroughness!
They showed up quickly after the lug nuts on my trailer came loose and destroyed the rim. Milton was great and got the trailer to a place it could be repaired. They made a bad situation a little easier to bear.
exellent service.my car broke in town and i called in RM Auto.Made an appointment for next morning since the car was in my garage.Anthony showed up on time was very professional and the prices he charges are reasonable.Quickly delivered my vehicle to Mountain Chevy and i was on my way back to other stuff i had to take care.Will use again if i need to
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