They hooked it up. . Was having some issues with my tractor and they took care of it everyone in there was totally cool friendly professional and the driver's Lounge was absolutely spotless clean if my truck had to break down again I hope it's near these guys
Called the parts department and the employee told me they don't close until 1100pm drove 1 hour just to find out they closed at 9pm now have to waist more time tomorrow going and picking up the parts
I wouldn't recommend this seller to my worst enemy. The sales man was rude and lied to me when I asked the price of a truck and then ask how much for all cash.he told me they don't like cash they make more money if you make payments .we all know that the only one that makes more money is the finance co.so that showed me that he is a liar. Just because I don't look like I have millions of dollars doesent mean I don't .Iam glad I found out what kind of people they are at western peterbilt before I bought four brand new trucks from them all cash. sales man is a round man with dark hair .and the truck I was looking at is the silver and blue flat top sleeper truck.i was looking at it on 5-10-2018 couldn't even get started.remember the customer is always right. They need to learn this at western peterbilt.
This company is always friendly and has great customer service! Their PacLease department Larry, Jeanette, John, Rick have always been great and get the job done!! Love you guys!
I don't know where all these positive reviews are coming from. This is the worst place ever. Last year we had to take on two different occasions two different trucks to be worked on. We were on a great job with them. Each time we took them it was a good month of being out of service because of the service department. They really are horrible. The salesman that we purchased our two trucks from was really nice at the beginning but then totally dropped the ball every time it came to service on the trucks. We have moved to another state and have had to purchase different parts for these trucks and the price on the parts are at least half of Western Peterbilt. Will never go to that location again!
If you go there to buy your Volvo parts for your truck, ask for Greg. He's very knowledgeable and has a good personality. And if you are going to buy a used truck ask for Javier.
Quick repair time. The Foreman Troy is a breathe of fresh air to work with in a industry of thief's and dealers only wanting money out of their customers.
I have dealt with the Truck sales, Service and Parts Department and there are some really great people that are very good at what they do working at this dealership on Stillwater. Check it out for yourself!
Had to get the fan clutch fixed on my truck. The service department got me right in and did fast work. It ended up costing my company less than the original quote and the employee's are very friendly.
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