This rating is based on customer reviews, inventory size, pricing, and service quality
Firestone Complete Auto Care in Camarillo, CA scores 92/100. Sentiment is strongly positive: reviewers praise professional, honest, customer-first staff and fast turnarounds—flats, full tire sets, inspections, and alignments often same-day, with clear communication and schedule flexibility (Ricky and Daniel called out often). Pricing reads fair to slightly high. Cons: occasional long waits/scheduling misses, phones unanswered at times, and a documentation email hiccup. Tires seem readily available; little info on broader inventory variety, yard organization, or ease of finding parts.
What clients say about Firestone Complete Auto Care in Camarillo (CA)
The Firestone location on Arneill in Camarillo is very professional, efficient and did the work right-well, my car runs better and they told me to come back if I had any problems.
I had a number of things done and so the wait was just over two hours which was reasonable.
No doubt I would go back to this Firestone location if and when my vehicle needs service/repair in the future.
I can’t thank Daniel at Firestone enough for saving my trip to Las Vegas! I was on my way out of town when I realized one of my tires was about to completely explode. It was beyond dangerous, and I honestly didn’t know if I was going to make it safely.
Daniel stepped in immediately, took the situation seriously, and got me taken care of right away. He had all four of my tires replaced quickly and efficiently, making sure everything was safe and road-ready. He took care of my care even though it meant they were going past the time the shop closes. He also let me bring my dogs into the store. His professionalism, urgency, and customer service were top-notch.
Because of Daniel and the team at Firestone, I was able to continue my trip to Las Vegas with total peace of mind. If you need honest, fast, and reliable service, ask for Daniel — he truly goes above and beyond!
Highly recommend!
Ricky was incredibly helpful and accommodating during a stressful situation. I had a packed schedule and getting a flat tire really put me in a tough spot. He handled everything quickly and professionally, getting my car taken care of fast and helping me stay on track with my day. I truly appreciate the great service and efficiency. Highly recommend!
Took my car in for an oils change and worked with Daniel. He was friendly, courteous, knowledgeable and able to help me get speedy service. This is a great team and will plan on taking my car back for future needs.
I had my car inspected at this workshop and I’m very satisfied with the service. The staff was professional, honest, and explained everything clearly. The inspection was thorough and done on time. Highly recommended.
I took my fleet vehicle in early Saturday morning for service I expressed to Ricky the manager I have a busy day I needed the vehicle back sooner than later he said they would have it done by noon he was able to service it and return it by 9am great job thank you Ricky
Every repair made was a repair I knew I needed. I was serviced with a high quality of professionalism, staff working with me to keep my car overnight, locked up, as I needed transportation to and from leaving my car. Employee attitude, exceptional.
Ricky was very professional and got me in and out in no time!! Amazing customer service! As a manager of a large service company this place is the place to go where they take care of the customer to the fulliest!!! Thank you im a customer for life
Highly recommend Firestone. The staff Ricky was very professional, patience and took his time to explain and to show me that my rotor and brake pads need to be replaced. I am pleasantly surprised they can work on Maserati.
Ricky and his staff were amazing! I was stranded with a dead battery and had to get to work. My time was very limited and they were able to squeeze me in and get my battery installed and me back on the road to get to work. Totally recommend Firestone of Camarillo 10 out of 10!
I had a flat tire today and was helped immediately! The customer service was exceptional. They took care of everything quickly and with a great attitude. I truly appreciate their help and highly recommend this location. Outstanding service!
Huge thank you to Ricky and his team at Firestone in Camarillo. I rolled in with a flat tire and they were clearly busy, but still managed to fit me into their schedule and take care of the issue quickly. They were professional, friendly, and kept me updated the whole time. Really appreciate the great service and willingness to help when I needed it.
Highly recommend this location—thanks again to Ricky and the team!
Since I started taking my car there they have 100% been absolutely trustworthy. I've gotten to know Daniel at the Camarillo location and he's great to work with never tries to take advantage of the situation like I have so many times before with other mechanics. I can't say enough about how pleased I am every time I pick up my car. I have already recommended them to family and friends.
Stopped in to get my alignment done, was helped by Ricky, he was very professional and helpful, they worked with the time I had available and I was very happy to hear they offered a 12month warranty on their alignments
90 minutes for an oil change! My usual spot does it in 20!
Why did I schedule an appointment if they didn't start on my car until an hour later! Do not waste your time here
I took my truck to the shop in the morning and it was done by noon. Great service and really helpful. Ricky was a lifesaver for getting it taken care of so quickly and was easy to talk to. He made sure I understood what was wrong and what they did to fix it. Overall great experience but a bit pricy. Totally worth it though!!
I brought my tire for repair since it was almost new, they provide an excelllent customer experience. Wouldn’t go anywhere else because they have great service. Shop looks clean and they have your car ready the same day most of the time. Daniel was my Service Advisor and he is always professional and will take care of you right away.
Service was excellent and fast. Only complaint was that the phone kept ringing for a long time without answer. That is not the fault of the service team. I had a very nice conversation with primary team member about the difficulty of hiring. Overall, an excellent experience.
I recently had all four tires changed, and the experience was excellent from start to finish. A couple weeks after getting the tires changed I got a nail in one of them and they took me as a walk-in to fix it with no problems. Great service and friendly staff, would come back for service again!
Had a low tire and needed it repaired right away before our road trip. They were able to repair it and get us back to our trip! Thanks Camarillo Firestone Team.
Ricky & Daniel provided an excelllent customer experience. Wouldn’t go anywhere else because these guys made me feel welcome and provided stellar service. Look for them for any future needs. Will definitely be coming back for any future needs because of these two guys.
Ricky was super helpful and knowledgeable when I came in for a new set of tires. He took the time to explain my options and kept everything quick and easy. Great customer service. Thank you, Ricky!
I had an appointment at 2 PM for wheel alignment. They asked if I was waiting or dropping off. I said waiting, and they said it would take 1.5 hours. I couldn't wait that long, so they said maybe they could do an hour. I said I would have someone pick me up so they could use the full 1.5 hours. 2.5 hours later, they still hadn't even started. It threw my whole schedule off. I understand that businesses get busy, but providing terrible estimates on time for completion is poor management. They should not have approved the appointment so that I could have gone elsewhere or come a different day.
I dropped off my vehicle early around 11:40am, had an appointment and didn't get my car until 9:00pm. Not to mention the price to change out just 2 brakes is ridiculous. I ended up paying over $900 and didn't get my car out on time. The place is over priced and the time to get jobs done is ridiculously long. Not even discount or money back was offered for my inconvenience to get my vehicle 8 hours later! I would not recommend, take your car to another shop.
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