Great customer service and is always available night or day. Used them many times and have never had a bad experience. Highly recommend for any towing, lockouts or battery issues.
Very fast response time. Dispatchers were very thorough and helpful. Driver had a good response time and attitude. Very good company and would highly recommend.
Hula tow truck driver pulls out of the casino parking lot at 835 pm with the large blue company tow truck im trying to pull into a gravel road. As im getting passed by vehicles on my passenger side which is dirt. He decided to honk at me. Of course because my attention has now been brought back to him. I look in my mirrors he proceeded to honk twice more. Maybe if he wasn't at the casino he wouldn't have to be in a hurry for a likely dui tow. This company has just degraded over the years. Even the managers over the years have little to no customer service skills. They really should teach their employees to be better at remembering this a small town and alot of other towing companies in town exist.
Best towing company I’ve ever used. We had multiple problems with our vehicles over the course of 4 days and their team saved us every time. We couldn’t be more grateful that they were nearby. Highly recommend their service!
If i could give it a 0 that’s what they deserve for selfishness. I had to pay $170 for them not to take my Van away. They only care about money that is it.
This is the worse tow company I could know they took our car away even we came for a emergency but they refused to listen and left so we now don’t have a transportation to go some were so I don’t recommend this tow company
After reading the reviews I was terrified when my son made a mistake and our truck ended up here. Honestly so relieved. My wallet and all the cash was still in tacked in my truck. They were very kind and easy to work with. Will use Hula for any further towing needs.
Had a messed up tire and needed to put the spare on. I’m an AAA member and Hula towing was put on the job. Raz (I hope I’m spelling it correctly) was a huge help and a really nice guy. He put the spare on and put the old tire in the trunk for us. His customer service was 10 out of 10, thank you Raz!
I love Hula only because I'm a AAA member and the nicest tow guy came to help us the other day with our car . I WOULD HIGHLY recommend this tow company to anyone and everyone. I Appreciate it .
I was met in a time of distress and confusion as I was stranded in this unknown part of CA- uncertain and nearing closing time for all car rentals. They not only took care of my truck but also went outa there way to give me a ride. Owner was awesome and so was the younger gentleman. God bless y’all!
Absolutely Terrible!!! Excessive and insane fees. They don't care about anything you have to say. They misinterpret and twist your words intentionally. Would definitely not recommend to anybody.
BAD BUSINESS !
Would rate NEGATIVE STARS.
My boyfriend bought a car from Hula Towing yesterday (10-5-23). He was told to get plates from DMV. Today (10-6-23), DMV DENIED A ONE-DAY MOVER'S PERMIT and said the car was JUNKED. WHICH MEANS HE CANNOT REGISTER.
Trying to return the car, HULA TOWING said NOW THE CAR WAS NOT THEIR PROBLEM and would not return the money.
HULA TOWING referred to a service that buys junk cars for LESS THAN HALF OF THEIR ASKING PRICE.
SELLING A JUNKED CAR ILLEGAL!!
Based off this transaction/experience:
HULA TOWING: DISHONEST, FRAUDULENT, UNACCEPTABLE
I had a great experience with Manuel. My car started shaking and we thought I needed a tow to get new spark plugs. Manuel came and found that I just needed to replace my tire because there was a bubble in it. He was very kind and helpful throughout the whole process. Thanks Manuel!
i picked my truck up and a tire was shot or slashed on the sidewall definitely not how it was brought in and they refused to replace it. Very unprofessional especially for how much they charge for storage fees. $1200 I pay to them and then I have to buy a new tire that they damaged..don't use this place
Just had one of their trucks try to run us off the road on 190 heading towards Springville. We had to cut someone off so they wouldn't rear end us going 80 on a 65 zone. I expect better from a tow truck company but it's Porterville.
Outstanding Service! Araz and Susie took great care of me and my vehicle issue. Could not have asked for better service and great folks to work with. Thank you again Araz and Susie!!
On Monday June 28 at 1:38 PM, my wife and I almost lost our lives. A tow truck from Greg's Hula Towing cuts us off in Visalia. I called Hula and talked to Jenny the Owner, we discuss what would happen to the driver oh, I said I would like an apology from the driver, what would happen to the driver and the drivers name. She said she would call me back after she checked into it. She hasn't call me back its been over 24 hours. So I am putting this out there.
I had my car towed, I paid to get my car out,which was not my fault. When I go to turn on my car the battery was completely dead. I noticed that my battery was a old battery and not the one I just bought in January. I was very upset to notice that it wasn’t the same battery. Of course i called the owner of this towing place and she told me they don’t take batteries out of any car that they have there. I was very upset and I know what my battery looks like when I bought it. My husband tried to charge the battery once we got home, but the battery was no good. Very dissatisfied with this company, what a bunch of lifers.
We called Hula Towing directly and they were out within 20 minutes to change a tire at 2:30am! Thank you Hula Towing,, Chad, and Dale! Excellent service!!
Broke down in Terra Bella called AAA and they sent out Hula Towing. The driver called me I told him where I was and where I wanted my vehicle taken to. I said the place closes at 7 and he was like I wont make it by then so do you want to wait till in the morning. It was 6:00 p.m. and its only 8 miles from Terra Bella to Porterville it does not take more than a hour. He go there at 6:20 and again I told him where to take the car and that someone was going to wait till he got there to leave. I had him take it to my work and told him to please put it in the back. He got there and dropped it off in front where other cars could not go in or out. He was told to please take it to the back and he got mad saying he was very busy and that my call made him lose out on more money. I will be calling AAA and letting them know also.
Called AAA to get my car towed (gps said 9.5 miles) and AAA said it would be an 11 mile towing and so i would have to pay $40 for the extra miles (only 7 miles are covered). The person who was supposed to tow my car said it would be $40-50 depending on millage and i told him "no, AAA said $40" and so i was put on hold for about a minute and then im told "well where you're getting it towed its 13 miles but we can knock a mile off and you just have to pay $50"
Now, the extra $10 is an issue because of principle. They tried to scam me out of money, sure its only $10 from me but do this to 10 people amd they've just stolen $100, this is bad business. And thats IF its only $10 theyre scamming out of customers.
Hula and its workers need to be honest or just get out of the business because they give towing companies a bad name and the workers make their company look shady.
Would never recommend and i hope they lose their contract with AAA, this should NEVER happen. Get some integrity.
Broke down in Camp Nelson last night and Greg’s Hula saved our butts. Towed us to a hotel in Porterville last night and then towed us again in the morning to a service center. Both drivers were super nice and gave us a ton of useful info (we’re from out of town). Their service was also extremely fast and reasonably priced. Navigating 190 down from sequoia is no walk in the park but our 1st driver Aaron did some exceptional driving. Even the other folks in Camp Nelson told us Greg’s Hula has a good rep. Felt very well taken care of. Thank you!
Unfortunately I wrecked my car, but Greg's hula towing made my life that much easier. Very sweet people, and fast also. I will never use anyone else, but Hula's towing. Thank you so much.
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