Staff rude. I only had one bag of cans and this guy snipped at me telling me I had to pull my car in even though there was no one at the gate when I arrived. Then he threw a fit and bickered with another worker who didn't have a problem with me walking in with the bag.
Good spot to take local recycling but the line can be very long. Google search will show this as an electronic waste drop-off location but they do not accept e-waste anymore. October 2024
Staff is rude. I called about bringing my recycling in and they told me to come on in just for them to say 10 minutes later that they’re closed once I arrived
Half the staff is very rude. Very long waits because the staff takes their sweet time. There was one young man who was friendly and kind and offered people assistance if they had a lot of recycling to drag out of their cars. The lady behind the counter who cashed out my ticket was pleasant and gave genuine smiles. The older males flap their yaps, shouting and being obnoxiously rude to people. Just ignore them. They clearly have no social skills.
First time at this place, bearly made it there because I am super low on gas. The guys came out to my truck and turned me away because they could see a bag on top that had cans and bottles. I had just asked where the baskets were located to I could unload my truck. I guess they don't have any. LAME! They tell me I can't sort on the property and I said so I will go out the gate and unload. He refuses to give me any assistance. Horrible experience. Now I am stuck in petaluma an hour from home. I needed to get gas with My recycling profit. I don't recommend this place. Bad attitudes, from them all. Non welcoming environment. If I could rate them zero stars I would!!
Heads up! You aren't allowed to sort your recycling inside this place.
There's no room for sorting here anyway because their parking space is super limited to like what, 4-6 vehicles at once? Everything has to be presorted and ready to go.
Thanks to this "no sorting" policy though, they're super fast and efficient here! The staff is always friendly and very kind.
The atmosphere here is clean, organized, and efficient. Nothing like the "Global Materials Recovery Services" in Santa Rosa. That place is dirty, chaotic, crowded and slow.
In contrast, Petaluma recycling center is a very pleasant and speedy experience every time.
Just dropping off e - waste! Will get in store with my mask another day before Xmas as I'm sure future sales await me! Don't forget to 'Deck Your Halls'!!
During these times best to enter from F street; where the "line" starts. Bring something to read and exercise your patience. The guys that work there are polite and trying to get everyone processed as quick as possible.
Hi I'm Jason Dea I'm from Cotati I've been to Multiple recycling places and this location has been the best and reliable the prices are extremely fair and all the staff are very polite and friendly they even go the the extra mile and offered to help with my load at my car I will definitely highly recommend this place I've told my aunt and uncle about you you are the best. Jasondea37@gmail.com.
Bit of a wait these days due to Covid, but they are handling things very well considering our current times. It's a really wonderful institution that we are incredibly fortunate to have locally, especially given the number of recycling operations that are closing up shop. Give these guys your business and support a good cause at the same time!
Fast service once you are in. Guys were friendly. We had a couple car loads but you are only allowed one car per person so my wife had to also go up and collect for what she had in her car. Three cars are allowed at a time. We got there at 9am and there were 4-5 cars ahead of us outside the gate. One of the employees mentioned a lot of people are coming from out of the area since many places are closed right now. Be safe and mask up.
We got here at 11:50 after driving half an hour to get here and they say that they’re closed until 1:30 for lunch. That’s what we get for trying to be good to the environment; next time I’ll just dump it on the street corner and save two gallons of gas.
These guys are useless and very unhelpful. Their behavior is robotic and binary. Ask a question outside of a yes or no answer and you can see steam coming out of their ears.
Completely unreliable hours. How hard is it to STAY open? I might understand if they opened late sometimes, but this behavior is enormously disrespectful to their customers. Pisses me off routinely.
I recycle here regularly. The guys work hard, are courteous, and somehow keep a place like that CLEAN! Very impressive! I highly recommend them, but here's what gets me: a lot of companies pulled out of recycling, so these guys are the only show in town. They don't HAVE to be courteous and professional, but they are.
The gentlemen who work here are always so courteous and prompt with their service. They offer great rates and offer bonuses if you separate your water bottles into 50 count bags. Sometimes the wait line for getting the payment can take a few minutes. The parking is also cramped because everyone goes there. Overall a great place to recycle!
I love this place! Out of several others around vallejo, santa rosa&Petaluma, this is my favorite buyback center to take my recycling into!Good money&staff has always treated me very well! They are always fast&helpful!
Terrible service. What a joke. Drove an older gentleman over to turn in his cans while I was turning in mine. They said have to combine them. And you can only come in once a day 😂😂. What a joke. Trying to help someone out and conserve gas. Does not pay in petaluma with this company
Very friendly and helpful staff. We wanted to recycle our water bottles. We were done in less than 5 minutes.
Quick tip for water bottles : make sure to remove the caps. (they don't recycle caps) You can leave the labels on.
Website
