What clients say about Cloverdale Tow in Cloverdale (CA)
Cecil at Cloverdale Tow is famous! He got my truck with 12' trailer attached off of a mudslide hill. No one else could do it. He brilliantly decided a system of enchanted that delicately pulled my truck and trailer between giant trees and a steep slick hill deep with mud. My truck and trailer are totally unscathed and I was able to drive away within an hour from what AAA thought was an impossible situation! Also Cecil was funny and cheerful the entire time and made the whole experience so much better. A+++!
Called AAA because My truck broke down in Cloverdal and need to be towed to Lucerne. Super friendly loved there customer service. Had me updated. I wish I can give the 10 stars.
Most helpful and friendliest staff! Both in the office and out in the field. Super accommodating and turned an unpleasant situation into a very manageable one.
So grateful for Cloverdale tow! I was stuck and they came thru for me and helped me! Cloverdale tow was the only one that was willing and able to take the job of towing my little RV( home)!
I called Cloverdale Tow for a tire change. Yes, I know how to change a tire, but I was dressed up and didn't want to ruin my clothes. Cecil showed up in 20 minutes. He was safe, friendly and efficient. Thanks Cecil!
I just did the stupid thing on my way home from work and I drove more than I should have been able to with my gas tank on empty, until my car shut off. I called my insurance roadside service and they told me that my membership was cancelled for over a year; however, I am required to have it in order to have insurance with them. l asked them why it wasn't billed to me with my insurance bill upon obtaining a policy and they did not know and sent me to my insurance office on the phone line, while I had requested a driver to bring me some assistance getting some gas. I was stranded several miles away from a gas pump and my insurance agency told me that the roadside service needs to help me out with my issue because they don't deal with roadside assistance; then, I was transferred back to roadside assistance with an agent that didn't seem to know how to help me because I was told that I needed to wait two hours for the membership team department to open up; then, I would be eligible to request assistance, which would cost me an additional $75 for this morning's service after paying about $100 for my membership, and I would have to wait about 2-3 hours for assistance, upon getting my membership reinstated.
I decided to call Cloverdale Tow, instead, and the service was faster, friendly, and the wait time was under the usual 1 hours 30 minutes that most towing companies provide assistance within, unless you go with a roadside assistance program through insurance like mine that had an ETA of about 4-5 hours, when I had called at 5AM on a mellow night. Thank you, Cloverdale Tow for the wonderful service!!! I saved money, got the help that I needed, and I received service in less than an hour and a half!
AAA roadside assistance from Healdsburg — can’t say enough good things about the tow driver, Roberto, who was thoughtful, courteous, a careful driver & helpful in maneuvering my converted van into exactly the right spot when we arrived at our destination.
It’s rare that I receive such a high level of service from an AAA callout (more due to extremely poor updates from the current automated system that AAA uses), so I wanted to write a positive shout-out this time.
AAA roadside assistance. 5 stars for Windsor speed & service by Cloverdale Tow. Great job by driver that helped me with a lockout. Newest team member (still awaiting his shirts with name on pocket) arrived in 5 minutes and was done in 2 minutes with a smile and wave. Great experience given the bummer event. :)
Received a “tow truck has been dispatched” txt. Waited for 1hr 45. phoned to find out where the tow truck was. The lady on the phone told us that they received too many AAA tow calls so they cancelled ours (which was already confirmed) and did not inform us. Just left us waiting.
Zero stars Cloverdale tow.
He towed our truck to a local auto mechanic during the holidays. He was very knowledgeable, not only about towing, but about my diesel engine. When we arrived at the shop, he walked us in and introduced us to the local mechanics. So freindly with a lovely, hometown vibe. Makes you feel like family.
I cannot say enough good things about Cloverdale towing. I had a blow out on my 5th wheel trailer on highway 101. The driver was fabulous, helpful and friendly. He was at our rig in 15 minutes, changed the tire and we were back on the road to Oregon. I highly recommend this business.
Friendly and professional, showed up very quickly and was very knowledgeable and got us back on the road saving us hundreds of dollars in expenses and stress. The driver was my hero this day. And the price was extremely inexpensive.
Worst experience I have ever had. Took almost 2 hours to arrive, then showed up saying they would not actually take me to my final destination and instead would leave us in the next town and maybe come back for us. I ended up having to go with another company after another 2 hours of runaround. Literally the worst.
We had called AAA after some flat tires in wine country. Alex has a flat bed which was necessary for our situation. He was there within an hour and beyond friendly and helpful.
We had no idea where to take the vehicle and he had a recommendation and took such great care of us.
We cannot thank Alex enough for his generosity and kindness in such a stressful time.
They came all the way to the coast to rescue us. It's a two hour drive and they were the only company willing to do it. Brought our vehicle to a shop in cloverdale and shuttled me back and forth from the motel to unload first. Kyle the driver was very kind and professional. Great conversation to pass the time. Hope I never need it but they would be my first call if this ever happens again.
Outstanding communication on behalf of the office disbatcher. Polite and efficient young man Martine that removed our veichel off the dangerous highway quickly. Geico on the other hand did a poor job relaying our location and a few other things.
My husband and I came to Yorkville for a family visit and parked in a neighbor's vineyard back driveway. Rain, rain, rain and we were stuck in the mud. Every time we tried to move we slid further downhill towards the drop off. By the time we called for help we were five feet from the edge. Art, the driver, came and assessed our situation, hooked us up and very slowly pulled our 40' Winnebago away from the edge and far enough for our tires to have traction again. Everyone at Cloverdale Tow was professional, courteous, and timely. Thanks to all.
Website
