What clients say about Duncan Auto Tech in Scotts Valley (CA)
Very straight forward, honest, and reasonable. If you don't need something fixed - they will tell you. If you do need something fixed - they will tell you. What a relief!
Matt was awesome at Duncan auto. My fiancés family has been going to Duncan’s for years. They recommend I take my truck to him when I was having some issues. I took my truck to multiple shops, including the dealer where they told me I had a bad lifter and one even quoted me a new engine. Matt wasn’t convince and him and the staff at Duncan’s solved the issue which turned out to be a few sensors. They saved me thousands of dollars and got to the bottom of it. Talk about an honest shop that actually cares about their customers and not just getting money out of them like other places. Can’t thank them enough. Will no longer take any vehicle anywhere else and neither should you.
These guys are trustworthy, honest, and fair. They went above and beyond to fix an issue with our Mini. Honest conversations, a proper solution to a complex issue, and a very fair price left me feeling grateful that SV has a shop like this. This is a locally owned shop with a get-the-job-done attitude and they have the customer's best interest in mind, which I completely appreciate. I highly recommend!
We just got into town on vacation and our radiator blew out. He got us in the morning and done by afternoon so we could enjoy our vacation and explore the area.
I've been using this shop for many years now, our go-to mechanic. They are always honest, forthright, and highly competent. They are also usually very busy and charge full market rates, but I suppose those downsides are a natural result of being the best shop in the area, so I can't exactly fault them for that.
Outstanding service combined with excellent mechanical skills. These guys won't shy away from the difficult jobs that most mechanics will pass on. Give them your business!
I'm not one for leaving reviews but Matt and the team at Duncan's are great. I need a smog and Matt did it in the spot. I can in recently bc I couldn't find a part I need at the local auto shops and Matt went out of his way to find one. Thanks again Matt.
Matt and his team have taken excellent care of all our vehicles for over 16 years. Not only does Duncan Auto Tech provide reliable, quality repairs, but also gives their employees a good work life balance and labor equity. This is a shining star in Scotts Valley and the entire state.
This shop saved my bacon, today.
After being turned away by two smog stations, yesterday because of a broken dashboard, the guys at Duncan Auto Tech unhesitatingly offered to do whatever they could to resolve the dashboard issue so I wouldn’t have to submit an application to a “referee” in San Jose.
I can’t lose any more time from work. Needed to smog and register this truck in order to stay working. These guys had me in and out within 20 minutes. They knew what to look for and just got it done. The other shops wouldn’t even try. One shop owner laughed, then, told me to “Google” for what to do next!
ALL of my vehicle service will be going to Duncan Auto Tech going forward.
Called to get info the clerk was disrespectful and insulting if how they do business is how they treat their perspective customer complete fail. The guy never gave me his name. I enquired about a check engine light and he told me that other places do it for free then wanted to charge me 100 for the same service got angry at me for pointing this out and hung up on me I wouldnt recommend this place to people I dislike. Completely unprofessional. Take your money and buisness some where that will treat you like a person .
5040 Scotts Valley Dr suite a, Scotts Valley, CAAuto repair shop
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