Nissan of Gilroy in
Gilroy (CA)

Nissan of Gilroy had what I was waiting and looking for… an honest and knowledgeable sales person by the name of Drake. He explained and answered all my questions without any pressure to purchase, He showed us the vehicles He had and the lowest prices as well. My wife and I purchased a Pathfinder Rock Creek V-6 with out a turbo., I didn’t want an engine with a Turbo. If you are looking for professionalism, honesty, and no hidden fees ask for Drake and He will work His magic for you. Don’t forget to ask for David… after the purchase, He will surprise you with a Gift…. Needless to say, we are very happy with our purchase. Believe me, I visited 8 dealerships in 2 months until I found Nissan of Gilroy Ca

First off, what an excellent experience it was working with Thomas (Sales Associate) & Joey (Sales Manager). They truly do lead with a human first approach. Their transparency throughout the buying/trading in process is first class. It's not a sale first approach, it was a best for you approach. If every car buying experience could be as swift and transparent as it was working with these two, there would be more individuals willing to walk into a car dealership not feeling pressured to purchase and/or break the bank. Thank you gentlemen for helping my new little family get into a family car. Highly recommend this dealership & team!

I was looking at a Highlander that they have. The salesman was really good and I was going to make an offer. Then the sales manager shows up and tells me how they use these high-tech computer programs to get the best price. Well the damage on the side of the vehicle wasn't on the Carfax, has high miles and Rims were damaged. Which I was still willing to deal with. But the manager killed the deal by talking down to me. The only reason they're getting two stars is because the sales guy I dealt with was great.

Staff is very nice. Showroom is top notch. Unlike other dealerships that straight up lied to me about what they had and what my car was. (I am VERY much a car guy, " you cant pull the wool over my eyes") The team at Nissan of Gilroy seemed very honest and straight forward.

Had a great experience at Nissan of Gilroy. From the moment I walked in, the tea made me feel welcome and remained friendly. They were patient, honest, and never made me feel pressured. Truly appreciate how respectful they were.

I had a fantastic experience at Nissan of Gilroy. From the moment we walked in, the staff was welcoming, patient, and genuinely helpful. They took the time to answer all of our questions without any pressure and made the entire process smooth and stress-free. What really stood out to me was how kind they were to my son. The team surprised him with a toy Nissan Skyline just because — such a small gesture, but it meant so much to him (and to us). It really showed that they care about people, not just sales. Great customer service, great atmosphere, and truly great people. I highly recommend Nissan of Gilroy if you’re looking for a dealership that goes above and beyond!

I had a fantastic experience at Nissan of Gilroy. From the moment I walked in, the team made me feel welcome and valued without any of the typical high-pressure sales tactics. They were transparent about pricing and took the time to answer all my questions about the new models. If you’re looking for a smooth, stress-free car buying process, I highly recommend stopping by

I am in the market for a car, I found out that Nissan of Gilroy has a new managment, I took the fifty minute drive and it was well worth it. I was assisted by Tom what a great salesman, NO pressure, answering all the questions we drove two cars before I made a decision. It was a great experience and I would not hesitate to recommend the store.

The service department of Nissan is great! We brought the car in for a noise wuh wuh wuh After taking the car to Cardindale Nissan, they didn’t even attempt to locate the issue. Because of that, my sister had some trust issues. She had me looking at the vehicle for her, and I could only re-create the sound from the struts with my noise analyzer, I thought it was a wheel bearing because the Cardindale dealer had rotated the tires and the noise was still in the front. I explained this to them and they checked it again and still said it was tires. After we get the car back and pay their diagnostic fee. I swapped the tire that they said was bad To the right rear,but only After checking for the cupping that they said existed, I found feathering on the left tire driver side and the driver rear tire. Swapping the left driver side and driver rear tire would create the same issue due to feathering being existent on both tires so I swapped it with the right rear, and the noise went to the rear. This confirmed that they were right About the tire noise and it also helped my sister to start having trust in shops again. But the Nissan service staff were excellent and they accurately diagnosed the problem and I would recommend Taking their advice, their professionalism is definitely appreciated.

We had a great experience with all the staff at Nissan Gilroy! Ramon was also very helpful and we enjoyed working with him to find the car that was right for us.

AAA service from Ramon Sarabia and Julio. They got us the price we wanted and made the entire process smooth and comfortable. Couldn’t be happier with the experience. Thank you

I've been a customer of this dealership since 2023, and many nearby Nissan dealerships in the Bay Area since 2017. I am happy to hear that it's under new ownership. The new team works hard and they are eager to earn your business. They have highly qualified EV and GTR techs, making this dealer a go to place for the high end Nissan vehicles. If you are a Nissan enthusiast like myself, you will be happy to know that the owner is an enthusiast too. If you are in the Bay Area and looking for a better sales or service experience, look them up.

They are a terrible car lot who does not care about the customers at all. Same with their other dealership in Tracy Maniac motors. All they care about is money and not trying to make long time customers. They charge non refundable deposits, they force add one that they refuse to take off so they can get even more money out of you. Terrible buying experience do not deal with these shady crooked people. Find an honest dealership to work with.

Just purchased my first new vehicle and it was a great experience. Lorenzo was fantastic. He was very helpful and met us before we made it to the front door. Within minutes I was test driving the car i was there to purchase. We were having a great time while purchasing the vehicle. I would highly recommend

Wonderful experience. Julio and Chris were wonderful to work with. Went in just looking but after comparing prices with other dealers we could not pass up the price. It significantly less. Will definitely recommend and be back in the future.

Good experience not great. Nissan of Gilroy sold me a beautiful gently used Elantra that I love. It had an unbeatable price, and mileage. So, if thats what matters most for you then Gilroy Nissan might be the spot for you. The sales associate Ryan was very nice, and did an excellent job of not pressuring me. His hands off approach is definitely my preferred tactic. He did most of the leg work on the front end of the sale, and I appreciate his demeanor and hardwork. And the sales manager/finance manager finished up the paperwork and loans for me. The one hiccup, which is why they get 4 stars, I have is it took several weeks for the car to get cleaned(detailing wasnt done when I arrived). A process that long defintely affects the buying experience, but in the end they held up to their word(and thats what matters). They worked extra hours post sale to make it happen, and I appreciate that effort. Jose, the sales manager, was very helpful in getting the whole process done. Their GM Joey was very kind and understanding. He really made the extra effort to ensure the customer was happy in the end. So, if youre looking for a great car at a great price I would recommend Nissan of Gilroy to anyone looking for a great car at a great price.

We just bought a used (2021) car, Maria in sales helped us from start to finish! We are impressed how smooth the process was from our phone call this morning to walking out the door with our keys! Nissan of Gilroy had the best price around and we’d been doing our research. Julio finished our contract with ease and if you’re in the market for new or used, check them out!

Thank you Maria, Joey, and Julio for the easiest car purchase! Everyone was very attentive, fair, and fast in my deal. I didn’t feel any pushiness from anyone. Very respectful and overall very pleasant transaction. I love my new car!!! Thank you Nissan of Gilroy!

it is rare for me to leave a negative review, but Nissan of Gilroy is the esception that deserves it. I got my 2025 Nissan Sentra in June, fourth Nissan bought at this location, but within 4 months had issues with display8ing incorrect speed limit sign. Tech replicated but then they said Nissan claimed dirty windshield. within next 3 weeks had 3 more issues, warning message displayed three times that emergency braking system turned off for no reason, high beams not working (did previously) on auto setting, and engine idle kicking in at stop sign when manual said it should not. Took in to the Gilroy of Nissan dealership, and Shane, the very rude service manager gave me work oerder (after saying I would leave the car as long as he wanted it) for $970 aed said *I would be charged if they decided they could not replicate. Said had videos or pictures of every item, he did not care, and they would determine if I was charged. For warranty on a 5 month old car. I left and am pursuing other options through BBB and Nissan. Do not know if they do this to minimize warranty service costs (which he said the charge was to offset,) take advantage of a senior person, or something else, but absolutely disreputable. Would not recommend buying a new or used car here (go to the dealership in Salinas or San Jose) or taking anything here fore repair or service. This is a dealership that just took over mid-year, and needs to go out of business with how they manage their business. End of day each business is owned by people who investe3d money. But DO NOT BUY FROM THEM. Word of advice from a very unhappy former customer.

‼DO NOT BUY A USED CAR FROM HERE WITHOUT GETTING IT INSPECTED FIRST‼ I found a used car here. KEEP IN MIND: it had a “safety ok” sticker on the windshield, meaning they did a full safety inspection, as they should selling used cars. Literally two days after I brought my car home, the brakes were squeaking to a point of making my ears bleed. Not a little bit while I held the brake, it was until the car was fully stopped. People stared at me and covered their ears because of how bad the noise was. I didn’t feel safe enough driving it back to Gilroy to have them fixed, so I had to pay almost $1,000 out of pocket, JUST TO FIND OUT THE AXEL BOOTS ARE TORN AND NEED TO BE REPLACED TOO, ON TOP OF AN ENTIRE LIST OF THINGS which is just shy of $3,800 to fix. Half of these issues are part of the safety inspection they supposedly perform, which I was clearly lied to about. I was told there’s no way this would’ve been missed, but somehow mine was? They did reimburse me for the brakes after over a month, but now there’s a whole other list of things that they refuse to help me with. The only option they gave me to resolve this issue is by spending MORE money and paying THEM more for a “new car” from them, which one, I don’t trust their cars in any way shape or form; two, I can’t afford a more expensive car, which is all they have; and three, they just want more money out of ME. They absolutely lie about the inspections they do there. I’m seeing issue after issue. Now onto management. It has been the biggest hassle I’ve ever had to deal with while buying a car to get ahold of literally anyone. Jose is the sales manager I dealt with. He has practically ghosted me in the middle of trying to fix the issues I’ve had. I have had to SPAM call and text him and the dealership, which barely helps anything. Then I got involved with someone named Joey because Jose got tired of hearing about it I guess but yet, I haven’t gotten anywhere with this situation. Everyone I’ve spoken to has been clueless. This dealership is money hungry, and they don’t care about their customers. They see them as numbers and refuse to help with the cars they refused to fix. I’m VERY disappointed and will be looking into taking legal action against this dealership.

Very smooth transaction. Ryan was very attentive and let us test drive the vehicles we came there to see. I didn’t get the manager’s name, but he was great and gave us honest feedback regarding our trade-in vehicle. Julio was fast and furious with the loan documentation and paperwork. All in all great car buying experience.

We had an excellent experience at Nissan of Gilroy with our sales rep Señor Ramon Sarabia! Our salesperson was incredibly professional, polite, and personable from start to finish. He was very knowledgeable about the vehicles and took the time to explain everything clearly without ever being pushy. We really appreciated his honesty and transparency and patience throughout the process — it made us feel comfortable and confident with our decision. Señor Ramon and Julio Medel from Finance manager and Joey Powers all listened to what we were looking for answered all our questions with patience, made the deal like no other and made the entire experience smooth. It’s rare to meet someone who genuinely cares about helping customers find the right car rather than just making a sale. We highly recommend working with these people at Nissan Gilroy-- if you’re looking for a stress-free and positive car-buying experience!

Ramon in sales, jose the sales manager, and julio in finance are amazing!! They made my car buying process stress free and everything was transparent with no suprises. I will definitely do future business there.

Probably the smoothest, professional transaction I’ve ever conducted at a car dealership. Marcus was prompt in his communication and we got a deal done in roughly an hour over the phone. This made it relatively painless to just come in and sign papers. Car was detailed and ready to go. Definitely would recommend this dealership to anyone looking for a new or used vehicle.

Maria was super helpful in the car purchasing process. Always excellent communication and patience. Her speaking Spanish was an absolute plus for us. She answered every inquiry we had, let us test drive and feel at ease with our decision. She gave us such a humane experience, no pressure or demands. It was 10/10, I recommend Maria for your next visit at Nissan of Gilroy.

Literally cannot put into words how happy I am with this dealership. I never write reviews for anything but I had to make an exception for this because they helped me when I lost all hope with getting a new car. I recently bought a car from this dealership in December 2024, they sold me a brand new 2025 Nissan Sentra SV. To add, I just recently had went in for help with my license plates and even that was a positive experience along with a few weeks later a routine service. I honestly can’t wait to go back. I really enjoyed the environment there, everyone was very professional. I felt confident and relaxed unlike any other dealership I have been to. A huge Thank you to all those who helped me, Maria, Rick, and Crystal. You made this experience unforgettable. If I could rate more stars I definitely would!

Just bought a new 2024 Nissan rogue, everyone very professional and good customer service. we had a great buying experience. If you want a Nissan, come to Nissan of Gilroy see Steve and Oscar. They're the best!