This rating is based on customer reviews, inventory size, pricing, and service quality
From recent feedback in San Mateo, CA, many posts mix in a separate wheel-repair shop, but for E & J Auto Repair the tone is mostly positive: quick brake and general repairs, same-day turnarounds, and friendly service at fair pricing. Customers highlight Joe’s professionalism, clear quotes, and good value. Complaints do exist—most notably severe claims about unauthorized work and paperwork accuracy—so communication can vary. Wait times are usually short; occasional delays appear in non-E&J wheel posts. No clear data on parts inventory or yard organization. Overall score: 80/100.
Address:
317 S Norfolk St #3010, San Mateo, CA, United States
What clients say about E & J Auto Repair in San Mateo (CA)
I took my truck to Joe on 2/10/26 to have him look at my fuel pump issue. On 2/12/26 he calls me and tells me he replaced Fuel Pump/ Crank Sensor / Spark Plugs / Coils , which I never authorized him to do. I show up to his shop and he said my truck lost breaks , the computer is Bad , my intake manifold was also bad he then quoted me $6000.00 for all the repairs, I advised him I will be taking my truck and he insisted that I leave it at his shop because the truck has no Breaks and that “ I will kill someone “ because the truck has no breaks , my mechanic back up the truck and the brakes are fine. The truck has bad misfire it ran so bad it won’t stay on. I took to my shop and came to find out Joe had Caught my TRUCK ON FIRE!! With no fire Marshall report or notified me! He tried to hide it by using electric tape to tape the wire harness that caught fire. I am filing a police report on Destruction of property / a fire Marshall report of all damages caused by the fire. BAR claim also will be fired. He is all n all a very bad business man
Joe checked out my brakes condition and gave me a quote on the spot. Front brakes, rotors and oil change all done within 3 hours. Joe was very professional, highly recommend.
All i wanted to do was find an honest Mechanic , this print out says 2010 , it’s the end of 2024 , and it says i have a 2012 Hyundai Azera and i don’t ! I don’t know what to believe ! I know i won’t be taking car back there .
Please do NOT go to E&J. I love that I can drop by and Joe will take my car in immediately, diagnose the problem in minutes, and fix it for a very reasonable price. If you and everyone else goes to E&J, then I will have to wait for my car to be fixed. All kidding aside, I trust Joe completely. He is a man of high integrity. I highly recommend E&J.
Highly recommend Joe for fixing your car troubles. I’ve been a customer at this establishment since 2004. My cars haven’t been touched by any other mechanics since then, and my 1998 Jetta runs like a brand new car even after 285,000 miles, thanks primarily to E&J (Eli) and Joe.
Joe is a honest professional who will go above and beyond what you may expect from a car repair serviceman.
His diagnosis is always accurate, quotes reasonable, and repair service impeccable.
He is knowledgeable about the modern day cars too. Please stop by to try them out, even if for an oil change. You will not be disappointed.
Called and Spoke with Joe and Dropped off My Truck 8am for Brake and Rotor Change. By Noon The Truck was Ready and He Even Topped All My Fluids!!! That To Me is A True Keeper!! This will be My Go To Shop from Now and Thru Eternity!!!! Thank you Joe for The Professionalism and Great Service!!!
Called shop to get a estimate on completing a engine swap I started and said they don't work on cars someone else has touched wow lmao so don't all cars get serviced by more than 1 mechanic in this life omg tells me they cant problem solve or put cars back together
Due to a faulty brake pad sensor, I was led to believe that I needed to replace my rear brakes. I was looking around for a new mechanic. The manager, Joe Yoo, provided me with a very reasonable quote for the repair. After I dropped off my car, I received a callback from him. He stated that I still had 50% left on my brakes and that the replacement was unnecessary. He stated that the dealer needed to reset and diagnose the faulty sensor. Like so many other mechanics out there, he could’ve taken my money and replaced my brakes even though I did not need it. I would’ve been none the wiser. I was so impressed with his honesty and integrity. When a mechanic tells a BMW owner that they do NOT need work on the car, this mechanic is a keeper! I told him he has a customer for life! If you have car problems, give them a chance and I think you will find that their reputation speaks for itself.
We've been taking our cars to E&J for several years now and have always been delighted with the results. They are very upfront with any work that they believe is required and pragmatic in their approach.
This place has been taken over by Joe and Pete of AutoTech Center in Burlingame, whose building is being demolished. These guys are top notch ethically, affordable, and have a broad base of experience. They will even tell you if there's some special function (Porche owners) that they'd recommend you have done elsewhere. Don't tell anyone - these guys are a valued secret.
Brought in a car that had some undetermined problems just to see if we could get some advice on what to do. He took the time to look and listen to it, helped us understand what the issue was, and whether or not it needed immediate service. (It did not.) His recommendation was to wait and take it back to the body shop that had done some prior work, as it is likely related.
In short, instead of trying to scam us or recommend unnecessary work, he gave a professional opinion that could save us money and make him nothing.
PS - A week or so later, we're going to take it in to him to fix anyway. Will update if experience is anything less than 5 stars.
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