Love Clarity Auto. Here’s why. Jay, Serge and the guys have such an attention to detail right from me. You walk in Jay writes everything up and then they give you an overall diagnostic and condition of the car. Independent of what you’re there for and in the service business it’s always nice to know when service dates are coming, so you could stay ahead of the maintenance which will cost less on your car overtime and these guys present this kind of detail so you can make the right choices at the right time . I need a new turbos in my Ford transit, which is not an easy job and these guys have the comprehensive touch to do it! The work is clean and works man like. We even had a warranty issue that had to go back a second time and you really get the sense of who somebody is when things don’t always go perfect and these guys handled the issue and got me back on the road fast! . I highly recommend Clarity auto for all your automotive needs. They say you don’t know what you have until you either lose it or you find somebody that does it better and that’s just what happened. I’ve been with the same mechanic for 25 years and once I came here, I couldn’t believe what I was missing. Five star service. thanks guys keep up the great work. . Dan Charles of Charles electric
Sergei was awesome. Helped immediately without charging 'just to look' like so many others would and had my truck fixed the next day. Professional. Thank you
I have had my Hyundai PALISADE serviced here for my 60k milestone. Staff was friendly, knowledgeable, detailed on the estimate. Definitely saved couple of hundred dollars when compared to the standard Hyundai service center.
This is my second visit to Clarity Auto Service, and they continue to impress me! I drive a BMW 330i and have come here both for brake pad replacement and now for an oil & filter change. Both times, the service was excellent and the pricing was very competitive compared to other shops in the neighborhood.
The front desk staff Jay is extremely friendly and welcoming. The shop is clean, and they even have WiFi and comfortable seating, which makes it easy to get some work done while you wait. The technicians are honest, efficient, and communicate clearly about what needs to be done—no upselling, no pressure, just straightforward and professional service.
Highly recommend Clarity Auto Service for anyone looking for reliable, fairly-priced, and customer-friendly auto care. I’ll definitely keep coming back
Great service. They helped me diagnose my concerns and identify new one as they arose providing great communication. Even following up a week later to check in on my satisfaction
I initially called but hung up because I planned to walk in and ask my questions in person. I received an automated text asking if I needed assistance and replied with my issue. Normally these auto texts don’t lead anywhere, but I was pleasantly surprised to get a call shortly after. They were able to take my car the same day (bonus points for being just a couple hundred feet from my apartment). They diagnosed the problem quickly, and Sergei took the time to explain what services were needed and the repair timeline. I appreciate the transparency and efficiency, and I’ll happily bring my car back here for future service.
I just tried Clarity AutoCare, and it was a fabulous experience. The team is incredibly humble and attentive. They responded every time, even at night, and were so helpful, guiding me through each step. I truly, truly recommend their AutoCare service for any need you might have.
I paid almost $1,800 just for diagnostics, even though I'd already had it done elsewhere and explained the reason. They talked me into it and got me to that price ($1,800), and then they wanted another $8,000 for the repairs. I don't know if they would have included the diagnostics in the overall repair, though. In the end, I had to pay that money and leave empty-handed. After that, I got the engine repaired normally for half the price. This is unfair and completely dishonest towards the customer.
I love the excellent customer service and very thorough and transparent explanations of what is wrong with my car and the proposed repair/maintenance costs. Everything is documented via email or text, including photos of my car, their diagnoses and the repair. The place is also very clean.
These guys are awesome. Just the nicest experience from start to finish. Brought in my car for a post-purchase inspection and was a little anxious with so many unknowns, but they were super transparent throughout with images and regular updates, clearly explained what should be worked on and why (and even better, helping me know what I *didn't* need to bother with or worry about - that's rare!) And of course all the work was top notch. I'll definitely be coming back!
These guys are clowns with poor communication skills! I called and ask my specific make and model and if they could replace the transmission fluid on my hybrid. They said yes, and proceeded to set me up with an appointment. Dude said I had to confirm the appointment twice or it would get canceled. I did such, and approved the appointment two separate times. I get a call while I’m working around 4:45 PM saying, they are calling to confirm the appointment and wanted 50$ deposit for the transmission fluid. I didn’t get back to them in time and they canceled the appointment. If you would’ve had clear communication from the beginning, I would’ve paid the deposit the first phone call. But now you guys not only lost my business you lost my trust!
Amazing place. J was able to make an appointment for the very next day and was very accommodating, receptive, and was very knowledgeable with his craft. One of the most important attributes of this gentleman was honesty! You cannot find mechanics with this anymore! I found my next mechanic.
Second time bringing my car here and Sergei continues to exceed expectations. Both times were somewhat major repairs, but he was able to order the required parts and perform the repairs within days of me bringing it in.
Very straight forward pricing and services! Extremely professional, knowledgeable and friendly.
Had a bubble on my BMW tire and needed a quick replacement. These guys ordered it right away, kept me updated, and got it done super fast. Fair price, smooth service, no hassle. Solid work!
I had such a wonderful experience getting my BMW serviced here! The staff was incredibly helpful, professional, and welcoming from start to finish. They carried out a very thorough inspection and took the time to explain everything to me in detail, making sure I fully understood the condition of my car and the repairs needed. I really appreciated their honesty and the care they put into both the service and communication. It gave me complete peace of mind knowing my car was in great hands. Highly recommend this place for anyone who wants top-notch service with a personal touch!
I first came here when my car’s light bulbs went out. Sergei, the owner, quickly found out it wasn’t the bulbs at all but a wiring issue. He kindly fixed it on the spot and wouldn’t even take payment — a rare act of honesty and generosity in the auto repair world.
The second time, my check engine light came on just minutes after leaving the dealership. I brought my car straight to Clarity. Sergei ran a quick scan, explained the error codes in plain language, and helped me understand that the problem was likely with either the accelerator pedal sensor or the throttle body. The whole process was extremely transparent — I received constant text updates about the issue and the work needed, complete with detailed documents I could review and approve right from my phone. In the end, they determined that only the accelerator pedal sensor was the problem, and I was charged for that and nothing more.
Sergei’s professionalism, technical skill, and genuine care for customers have earned my trust for life. If you want a mechanic who’s honest, knowledgeable, and truly has your best interest at heart, Clarity Auto Care is the place to go.
I’m so grateful to Clarity Auto Care for fixing my Ford! I had an oil leak and the spark plugs were getting soaked. They did a great job replacing the engine gasket so the oil wouldn’t leak anymore, and they carefully diagnosed the issue with one faulty spark plug — replaced just that one instead of making me change them all. Everything was done with great quality and attention to detail. The staff is incredibly attentive and polite. Highly recommend!
I recently brought my Toyota Camry to Clarity Auto Care for a leaking water pump replacement after a friend recommended them. From start to finish, the experience was excellent! Vladimir provided a very reasonable quote for both parts and labor, and after inspecting the car, he also suggested doing an all-wheel alignment — which made perfect sense. The work was done diligently, within the exact timeline we discussed, and without any surprise charges. Both Sergei and Vladimir were professional, honest, and friendly. It’s rare to find an auto shop that combines great workmanship with fair pricing and genuine customer care, but Clarity Auto Care delivers exactly that. I highly recommend them to anyone looking for trustworthy and skilled mechanics!
When I found Clarity via Yelp business leads, I was in a serious bind trying to find an available mechanic with an available replacement radiator for my 2013 Nissan in between my multiple jobs (all of which require driving). Huge thank you to Sergei at Clarity Auto Care for his thorough, prompt service and communication!
As a car novice, I’m always nervous to try a new repair shop but Sergei’s calm, confident demeanor made me feel more at ease. The front lobby/waiting area is surprisingly spacious and relaxing (not something typical or expected in my experience with auto repair shops). I also noted a Carfax care certificate on display in the lobby which gave me further peace of mind that this business is recognized for its quality of service. The estimate process was simple and included detailed notes as well as pictures. Sergei answered all questions without hesitation or annoyance before beginning the repairs.
After the repairs were completed, Sergei further demonstrated his abilities & attention to details with helpful notes about the car’s overall performance and potential repair needs for the future. He spoke candidly with me about the car’s long term performance given its age but without seeming to try to upsell me unnecessarily. I’m so grateful to have found Clarity and Sergei and would definitely return!
PS This is also located less than a 10 minute walk from Belmont Caltrain which makes for much easier transportation while your car is in the shop!
Went to Clarity thinking I needed to replace my brake pads and to also do an oil change and I was expecting to pay for these services. Sergei and his team gave me a call and actually let me know that my brakes were fine and wouldn't need any servicing. I appreciated the honesty and integrity as I have definitely been to other auto centers that try to nickel and dime you and get you to overpay for unneeded services. Everything was handled professionally and it was a smooth experience.
Clarity Auto Care did a highly professional and timely job servicing both of my cars, at a reasonable price! Special thanks to Sergei for the excellent support and communication during this process — he is a superstar!
I have recommended Clarity Auto Care and their team to my friends and family, and anyone looking to service their vehicles
Awesome experience! I found these guys on Yelp, and Sergei provided me a VERY competitive quote to do all four brake pads and rotors on my 2019 Chevy Equinox. I took my car in yesterday, met with Vlad, and he and his team did a fantastic job! Pricing was transparent up front, and he kept me updated on their progress throughout the process. Very satisfied with the experience, I would 100% recommend them for any of your car service needs, and will definitely be going back to them in the future.
Brought my RAM Promaster to Clarity Auto Care, and the experience was fantastic! Sergei offered a fair price, explained exactly what needed fixing, and got my van ready quickly. Honest, fast, and reliable service. Highly recommend for anyone looking for quality auto care! Upd Another cool car fixed!!!
I went to Clarity Auto Care for a 30-point inspection before making a car purchase on a Saturday afternoon. The service was great and efficient. Sergei and his team took the time to fully explain all the repairs that needed to be done. They provided a clear inspection report with pictures and answered all my questions! I highly recommend them and will certainly come back for repairs. Thanks, Sergei!
Just had my oil changed and a multi-point inspection done at Clarity Auto Care, and I was impressed. The service was quick and professional. They were thorough with the inspection and explained everything clearly. It's great knowing my car is in good shape after their check-up. I'll definitely be back for future service!
I recently brought my car to Clarity Auto Care in San Carlos, and I couldn’t be happier with the service. The team was incredibly knowledgeable, especially when it came to complex repairs like suspension, engine, and brake work. From the moment I walked in, they were welcoming, professional, and genuinely interested in helping me. They took the time to thoroughly diagnose the issue, explained everything in detail, and provided a fair and transparent estimate. The repairs were done quickly and efficiently, and my car has never run better. I’m grateful for their expertise and dedication to quality work. Highly recommend this place for anyone looking for reliable and honest auto repair, especially for suspension, engine, and brake services!
Efficient, good price, and very TRANSPARENT service is the highlight here! This automotive shop is a wonderful family owned location in Belmont. I came here to get my oil changed and I was really impressed with the quick service, the good price, and the transparent communication.
Not only to they do a multi point inspection, but they take pictures of every area – and if there’s something that’s concerning, they’ll even take pictures and show you the pictures on the iPad about what they’re looking at! SUPER COOL. It was really amazing. I had 100% confidence that they were honest and the service was really professional.
This feels like a small Family owned auto shop and everyone was really friendly. They had a place to sit and relax while I had my car worked on. It’s also in a very nice and quiet and safe part on the border of Belmont and San Carlos. I loved how relaxed and welcomed I felt during the whole thing!
Loved the clear pricing, easy online booking, and no wasted time. They gave me a clear quote upfront and a detailed digital inspection—no surprises, just honest, reliable service.
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