What clients say about Woody's Auto Care in Imperial Beach (CA)
Our family lives in IB and we take all 3 of our vehicles to Woody’s. Their customer service is above and beyond. Had an issue with my Tacoma, stopped by without an appointment, Chris hopped in, drove around the block with me, diagnosed the problem and resolved issue within an hour. They are fair, honest & reliable. Thanks!
Chris and the crew at Woody's Auto Care did a great job on our Toyota 4-Runner. They are honest and their pricing is reasonable. I highly recommend them!
Great service, I’ve owned my Silverado since 2004 and the recommendations were right on. Things that need replacing always include a photo! I highly recommend Woody’s!!!
The customer service is impressive. They handle their customers like family members, many knowing of them personably, Sharing catch-ups and talking. I am basically a new referred customer and had service with them 3 times. I made an appt and I was told when my car will finished and it was! Ruben was my mechanic, very nice!
They are definitely very kind people here and give honest opinions. It was still $70 to change my oil even with my own oil and filter. I was able to pick up after close which was nice. I sent my car in for a noise in the engine all they did was change the oil and give their opinion on it, which I do appreciate but they didn’t offer any further testing or diagnosis. Maybe they just don’t offer that service, but just putting that out there. Overall, good experience with good customer service
Called Chris as I was in a bind and they got me right in,Installed new starter, Within a couple hours, I was on my way. Made appointment for oil change the following day. They topped off all fluids and “showed me” possible problems I will have to deal with in the future. I appreciate this information so I am prepared Cost wise in the future.
I have been going here for about five years, I believe, and I have never ran across such honest, professional, efficient, respectful and thorough auto shops. My brother was my mechanic for 50 years so to find someone as trusting as (Family owned) Woodys Auto care is amazing and a breath of fresh air! I highly recommend them for all your auto care needs and just by chance if there’s something they can’t do they will refer you to someone who is just as honest and reputable as they are.
Services listed below are what I have had done over the years, not just this week.
Chris, I greatly appreciate you and the pride that you And your mechanics take in your business! Thank you for being there for me!
Thank you, Chris. I am so grateful for how incredibly well and thoughtfully you care for me and my car. I thought my starter was failing, you diagnosed a failing battery, got dust out of my brakes that were making them squeal, and now she has a new lease on life, peppy as can be. Thank you so much.
Woody’s has always been a trustworthy place. This was a standard oil and steering fluid change. I did bring them a problem with a sensor last year and the part never cleared the engine light, (only way of knowing if it worked). I brought it back and they replaced the bad part with another and never charged us another dime. Great service.
These guys got me quick and listened to what I had to say about the possible issue which they confirmed and addressed reasonably and effectively. Just really easy to work with and super fair.
Needed work on my 2010 Tacoma with 150k miles and was looking for a new mechanic. I know Woody's has been in IB for a long time and decided I would try them out. Told Chris the things I needed done and ask him to check for anything else that may need fixing. He and the his crew took care of me. Gave me estimates, and explained what he did. Didn't feel like they were trying to upsale me on other unnecessary work. Truly wonderful experience. Prices are good as well. Thanks guys, you got my business.
Went in for a battery in a hybrid car. One shop said that only the dealer can do that. Stopped by woodys and they said no problem. I also requested to see whatever else we needed as we are nearing 150k miles. After looking over the car, they said we were looking good and didn't recommend anything at that time. That shows true integrity as they could have told me multiple things that needed replacing, and they didn't. Would definitely recommend them!!
I’ve been going to Woody’s Auto Care since I first bought my car last year, and I’ve always had the best experience!! It’s a 14 years old car and it’s still going strong! The team is very honest and knowledgeable, and always takes the time to clearly explain what my car needs without any pressure or upselling. The work is always done efficiently, and pricing is fair. It’s such a relief to find a mechanic you can truly trust. Highly recommend Woody’s Auto Care to anyone looking for reliable and professional service!
100% honest and fair people, with great customer service beginning to end. I would recommend Woodys auto care to all of my friends and family. And if you are reading this you should do the same.
Chris and everyone @Woodys have serviced 3 of my cars, and they have always been professional, extremely competent and reliable, and kind toward their customers as well. I would not take my car anywhere else!
I stopped by while they were busy and scheduled an appointment for the next morning. They checked me in quickly, diagnosed the issue right away, and completed the repairs for much less than I was quoted elsewhere. Great service and fair pricing, highly recommend!
Very friendly. Service is great. The app they use for approving work is one of the best I’ve seen. Definitely recommend and will use them again in the future.
I'm from out of town with a high mileage vehicle. The check engine light came on. When I took it to Woodys Chris who took the vehicle in and Sean who worked on it explained the issue, and to me with little understanding of engine repair, they took something complicated and simplified it. Total bill under 300. But a more laborious complex fix would run over $2000.00. With a mini van that has been very good to us we don't want to start putting that kind of money into an older vehicle. I felt like Woodys treated us fairly and I would make them my regular mechanics if I lived in Imperial Beach. Now we'll hope the remedial repair gets us a few more thousand miles. 😎
I was traveling from Prescott, Arizona to San Diego when my AC went out in the middle of the desert. Got into Woody's Auto Care without an appointment and they got my AC fixed before we had to head back to Arizona. Chris and all the staff were professional and courteous! Thank you Woody's Auto Care!
This shop will take care of you the right way. Never got the feeling that they were trying to squeeze money out of you, wrongfully diagnose your car, or mess with your car. Chris is exceptionally helpful and knowledgeable and cares about fixing your car while operating a reasonable and fair business.
Highly recommend and trust worthy autoshop.
I had to get my right axle replaced after the bearing broke, and this shop really impressed me. The people there were kind, honest, and easy to talk to. The pricing was very fair, and they used a convenient website where I could see a full breakdown of the work done and pay online. What I appreciated most was how they took the time to explain everything to me and even showed me the damage. I felt respected and informed throughout the whole process. I’m definitely going back here for any future repairs and maintenance. Highly recommend.
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