Went to Universal Batteries in need of a few for our big company truck that were on special order everywhere else I called to. The guys had the 3 I needed, at a better price than everyone else told me, and they came with a 1 year warranty. These guys saved our hides today and are grateful to have a new battery supplier for our rig. Thank you to the guys at Universal Batteries Inc.!
Paid for a set of Advance tires 215 60 r16 and they installed 4 Blackhawk tire which Im sure are a lot cheaper. I asked about the warranty, No Warranty even though they're brand new tires. Do some research on prices before buying new tires at this place.
Called yesterday to see if they carry full throttle battery for our sand rail. We’re in a pinch and needed one within the week and no shops anywhere within in 2 hour radius had any. I saw one listed on marketplace and called the number on the listing. They answered the phone and told me to send a picture of the battery I was looking for and he will double check. He called me right back and said there was one available and that he will hold it for me. When he found out we were driving from over an hour away he helped us with a discount too.
The next morning my husband drove up there to get it and before selling it to him the guy I spoke to the previous day(I think is his name was Lalo-probably spelling it wrong) called me to confirm it was us that was picking it up before selling it to someone else. Such a nice thing to do!!! They explained to us why our previous battery was dying so quickly and gave us tips to prolong the life. HIGHLY recommend. Amazing customer service.
Lalo was amazing! He truly helped me out last minute and gave me a great deal on my battery! He was so informed and detailed. Really took care of me after my battery just died on me out of no where. Thank you so much Lalo for amazing service and bringing relief after a stressful day, you were such a blessing!
Arrived to get an emergency tire due to my
tire blowing out on a doordash delivery. Lalo came out and gave me great service and helped get right straifht away! He performed extraordinary service and got me back out on the road to my deliveries faster than any other tore shop has put here! 10/10 recommendations for this store , if youshow up try asking for Lalo, he'll get you right!
Had amazing service here very kind very helpful they worked with me due to my battery being under my car behind my tire didn’t charge me for the extra labor I really appreciate that and they moved at a very fast pace. Highly recommended.
Stopped in after work hoping to get a decent price and quick service. They did not disappoint! Luis changed my battery out for me in 5 minutes and had me on my way. Excellent service!!!
Sold me the wrong battery
Then they would not give me my money back this place is dishonest and I will not be going back there ever again. What sucks is they have battery and my 70 dollars.
There service here was great, gave me a great deal on all tires and my battery, and very fast 10/10 would 100% recommend and would definitely be going back
This place has great prices and wonderful customer service. Lalo worked with me to find a good battery at a price I could afford. Thank you universal batteries!
GREAT CUSTOMER SERVICE And Very Friendly. DEFINITELY RECOMMENDED THIS PLACE 100% EASY & FAST SERVICE THANKS TO LALO FOR TAKING THE TIME FOR HELPING ME VERY KIND & SWEET !! HAD NO PROBLEMS I'LL DEFINITELY COME BACK IN THE FURTURE IF NEEDED😇 !!
First of all ,,thank you so much ,universal batteries,,for excellent, customer service!!!and also for giving our community in the high desert,,the best,and the highest quality,,, Batteries,,...also,,I wanna,say one more thing..I've been customer for over ten years ,I have four vehicles,,and my batteries have always surpassed my , guarantee,,by a big margin,,...
Thank you.....
Tony Rendón.....
My battery charging system warning light came on as I was driving from los angeles to victorville last night. I had AAA come out and check it and they said they weren't really sure but but that it might be the alternator. I went to autozone for a second opinion.And they said they think it's the battery, but they were not willing to take the battery out to make sure. Today I called universal batteries, and they had my battery size in stock for less than half of the price of any retail store that I could find. I am a realtor and had homes to show, so I wasn't going to be able to make it buy their 3 PM closing time. But I called the owner, Lalo, and he was so nice that he was willing to wait till 4 pm for me to get there so that he can help me with my battery. His manager Dakota was also willing to stay so that he can help him. As my battery is a difficult one to remove and install. I appreciated them waiting for me so much so I was able to get it done and not hassle with it next morning and I could have my vehicle working properly. They were both so nice and knowledgeable and it was a great, family like experience. They also provide other services such as alternator replacement and tire sales and installation. I recommend them 100%
Terrible evening. Had to spend the night at a fast food establishment. Due to lack of cooperation from my battery. Lacking in resources didn't help either. So this morning I started to look for a used battery shop. Needless to say. They were all closed. Except for the good people at"Universal Batteries". I spoke with Dakota. I told him my situation and without hesitation said "worry about nothing."" I can help you out ". I can't thank Dakota enough for going above and beyond with his quality service and prices. Highly Recommended
Lalo and Dakota are so sweet and professional they always make sure they take care of the customers. I have been coming here for years and will continue as long as these two are with Universal Batteries. You guys are awesome.
Came in looking for a battery and not only did I find what I was looking for but they also installed it and was out of there in no time. Dakota was very helpful and knowledgeable. Came back next day for an oil change and went back again to fix my other car. Anyone looking for great service this is the place to go to. I will definitely keep coming back again, highly recommended.
I just moved back to the HD after 30 years, and my car battery died last Sunday August 28th (a Sunday). Got a jump from a neighbor, and he told me to Google battery places. I googled and was driving to pep boys.
On a whim, I saw universal batteries and did a u turn. Best decision I've made. They replaced my battery within a few minutes and since they also have a tire service, and my tires were bald, I decided to replace all 4 and order through this place.
Lalo was very transparent with the pricing, and there was a slight hiccup, still gave me a very reasonable price ordering tires for my Fiat 500 sport.
Beto is professional and had issues taking the tires off my car, and asked for help when he needed to within the work environment, and explained the issues he was having, again, very transparent, which I appreciated.
After my tires were installed, one of them kept going flat. I drove my car back yesterday, Beto and Dakota worked together, and replaced my tire valve, very quickly and simply. Since I bought all 4 tires from them, i wasn't charged an additional fee.
I will always appreciate the professional service I experienced with this place, and will always come back here for my car battery and tire needs and will refer anyone.
Thankyou Beto, Lalo and Dakota!
Had a wonderful experience with Dakota. He was fast and professional! He replaced all of my batteries for my RV. We will definitely call him for all of our future battery needs.
Want to shout out to Universal Batteries and tires I called multiple places and no one was willing to come and help me.
I cracked my rim and they came out and had a spare and got me back on the road again
I just went to get a battery for my tahoe and i love this place. FRANK was helping me to get the best for me. He is super profesional doing his job and He knows what is he doing. Very fast and respectfull. This guy really needs a raise because he is very good worker.
This business is the best and most affordable! If you need a new or used battery, don't look anywhere else, the best most kind professional service is here. The offer of bottle water and snacks was appreciated. They really treat people like family. They really went above and beyond for me yesterday. I walked far and bought a battery from them at a more than half the price O'Reilly's and AutoZone wanted, plus a 2 year warranty. Got a ride either the battery to my dead car. Called them back because my car still didn't turn on. The owner sent a worker out to check the battery and it was full and at 100%. The guy stayed and tried to help me figure out my cars problem, and figured it out. But now I need to find a alarm system expert. The owners wife didn't leave me stranded and used here tow service for me. I am truly grateful for these people. The owner, the wife and the young man that came out to help me.
Every time I've come here I’ve received phenomenal customer service. Greeted with a friendly smile, offered water while waiting, the guy behind the counter is always honest and extremely helpful. Been here twice and both times I was treated the same and offered fair and honest pricing. They’ve definitely won me over as a customer for life and I will always recommend them for their amazing customer service and prices. Thank you again for all your help as well.
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