AutoZone Auto Parts in
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Address:3100 E Florida Ave, Hemet, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Zip Code:92544
Working Time and Location
What clients say about AutoZone Auto Parts in East Hemet (CA)
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Very kind and helpful staff. Easy to address my issues and give me a complete refund. Highly RECOMMEND
Jul 23, 2025 -
It really ticks me off when you're waiting to be next in line and the phone rings the guy behind the counter picks it up and starts talking to the customer on the phone it makes you feel like he's just cut in line in front of you
Jun 30, 2025 -
Clean, organized, and Very helpful and informative team. It’s so confusing looking at all these different brands and what they do. So thankful the clerk helped and broke down the differences between the oils and I was able to make a decision np
Jun 20, 2025 -
I bought an air filter. After the sales girl did a diagnostic test on my car, everything came out good, it recommended an air filter. I took it in because my car car was running rough, I didn't get the name of the guy who actually put the air filter in for me. My car is running great now. I would have had to pay over a hundred dollars at an auto shop. God bless them at Auto Zone.
Jun 12, 2025 -
Being a single non mechanical lady the gentlemen at this store have ALWAYS been willing to go outside to help me with my various small issues. Such a relief, time and money saver. I will always go there! Today a wonderful young man named Jose helped me with changing bulb on my brake light. He's a veteran wanting to become a dentist how amazing is that!! I was so relieved to get my tail light taken care of. Thank you Jose really appreciate your excellent service.
Jun 04, 2025 -
Me and my husband went to the Florida location stood in line with 3 people in front of us. We sat there while 1 employee an customer were chatting up showing pictures not even giving a care the other employee helped 1 person. So we left an went to O'Rileys went in an out in less then 2 minutes
May 27, 2025 -
One of the workers started insulting my dad just because my dad corrected him and told him the part he gave him was wrong. They started cussing at my dad and was about to jump the counter to fight my dad who is disabled. They need to fire this employee or call the cops on him for the way they behaved.
May 18, 2025 -
Tried this store after visiting the one in San Jacinto. They said they had the part. I showed up, no part. Most incompetent employees. Never shopping at Auto Zone again.
Apr 28, 2025 -
Update: Still experiencing bad customer service(possibly discrimination)from the manger himself. I got drilled for a model on my car when I repeatedly told him it was just an Escalade BASE Model. He didn’t welcome me when I walked in, but gladly welcomed in a white guy that came in shortly after. This is the closest Autozone to my house but it looks like I will be traveling across town in hopes of a better customer experience. Maybe I will give Oriellys a try. ————————————————————————————— I had to wait 10 minutes in line just to be told they wouldn't assist me with getting my oil or filter I had to get it myself. Never have I been to an autozone with such poor customer service.
Mar 22, 2025 -
Helpful staff. Clean place. Bill and Juan are my two go to guys. Knowledgeable and willing to go the extra mile to help me with my part issues. It shows when they are there willing to help. The non helpful guys are just a drag to work with.
Mar 02, 2025 -
Auto parts is always your go to for parts or car needs ,outstanding Customer Service,thank you.
Jan 12, 2025 -
Very helpful. Needed wiper blades. Went right in, and a very nice young lady helped me and even installed them
Oct 08, 2024 -
Armando was extremely friendly and helpful in looking for what I needed to find. I greatly appreciate his service and advice.
Oct 05, 2024 -
The crew is systematically very professional and helpful... even though I got ripped off by the guy next door "Kirby ll smog and repair!" Don't get a used car from him!
Sep 24, 2024 -
Bill the manager has amazing customer service he took his time and really cares about his customers he goes above and beyond. 10/10 best store if you need help just ask for Bill
Aug 22, 2024 -
Had to go autozone today and while there I remembered I bought snowchains back in March but no receipt so I asked about a return cause I never used them. Foor helped me by taking the time to look up when I bought and the time of day I bought it. I can't say how I appreciate all the time she is taking to help me. Good to know there are still young people with a good work ethic! THANK YOU FOOR!
May 30, 2024 -
This store is always a hit and miss with their customers service I tried to be courteous with the employees but I’m starting to realize that doesn’t matter Bill made me wait while i was checking out to go help his other cashier came back to help me check out again only to rush me out while i was entering my credit card information like really dude Bills helping everyone else except the customer in front of him and then proceeds to rush me out so when did you’re time become more important to you than mine Bill get it together finish with the customer in front of you then move to next simple as that.
Mar 10, 2024 -
Never have a good experience in this store even though I try to be courteous with the employees here is always a hit and miss Bill Making me wait in the Counter while he goes and helps he’s other cashier comes back to help me then starts rushing me to check out like really dude this old guy bill running around trying to help everybody else but the customer in front of him next time around I will tell Bill upfront not to rush me i always wait my time in line and wait for this people to rush me.
Mar 10, 2024 -
Typical AutoZone with good selection of parts n sundries. .. My only frustration, is like all such stores, they help phone callers whilst live shoppers wait in the store for help. This is a long term annoyance that seemingly will never change. They would rather answer questions from POTENTIAL caller/customers than those who drive in , in person ready to buy. They know most folks will wait, whether it's right, or not, rude n wrong or not.
Nov 04, 2023 -
Awesome employees!!! Auto zone #5556 on 3100 E. Florida, Hemet CA. I went in because my car's check engine light was on. I was worried. It was 11:30 a.m on October 4th 2023. The store was busy, but I noticed how everyone was nice, friendly, understanding and taking care of customers, also very patient. That's a 10 star plus ⭐. The man ( I don't remember his name ) hooked up a diagnostic test kit to my car free of charge. Then he printed out the codes and test results for me. I purchased a recommended part. He also gave me extra instructions on what to follow up on next. Thoroughly explained everything to me and even wrote personalized notes on my paperwork and receipt. ( So that I would remember details ). He definitely went over and beyond to help me! Very wonderful experience. I truly appreciate it
Oct 06, 2023 -
Knowledgeable staff and very helpful and friendly. They helped me with a new battery after trying to charge my old one. I even got the Veterans 10% discount and didn't even have to ask. You can't beat that.
Jan 12, 2023 -
Francis treated me like I was some terrible person who was trying to scam them. I did not now that the battery I had was just connected loosely and my bf fixed it so I never needed the new battery..Nor was it ever used . Yet she treated me like I used it and was a liar. They have me waiting to speak to a manager instead of processing my refund.
Sep 25, 2021 -
Absolutely wonderful customer service. Unfortunately I didn't get the gentleman's name that helped us, but he was younger and had a braid. He was very knowledgeable and kind. He helped us find every single part we needed and helped us through the proper way to fix my car. He didn't hesitant to answer all of our questions. We will definitely be back and are grateful for this young man's help.
May 18, 2021 -
They suppose to be open at 7:30. It is 8:10 and the lights inside are on but the place is locked. What kind of big business like this does not honors its schedule. Besides last time I was there some of the employees have attitude like they don't want to deal with the customer nor help.
Mar 22, 2018
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