Dunivin’s Towing Service in
San Juan Capistrano (CA)

I recently needed roadside assistance and was fortunate to have such an outstanding tow truck driver Frank helped me. He arrived promptly, was extremely helpful, and maintained a positive attitude throughout the entire process. His kindness and big smile immediately put me at ease during what could have been a very stressful situation. He handled my vehicle with care and professionalism. I’m very grateful for the exceptional service and would highly recommend this company.

Wasted my time. Yelled at me over the phone. And cancelled 40 minutes after talking the job from AAA. Horrific. Dispatch hangs up. These people need therapy cuz they have 0 ability to tolerate distress at work. Do not recommend whatsoever. This is horrific service, and for something as urgent as towing? Bonkers. Train staff better. Have better practices for your business. Do something better. Or quit trying to be a business. Simple.

Oct 13 car leaking transmission fluid, I called AAA for tow to mechanic. Oct 17 same leaking, called again. Both times AAA sent Dunivin's Towing and Ricardo came in less than 30 minutes with a friendly smile. He did a great job. So courteous and really knows his work. Ricardo made my whole week!

Corey helped us with our battery issue. Fabulous friendly knowledgeable gentleman. 👍👍

I want to thank your team for the wonderful service! Vince was absolutely excellent — professional, punctual, and incredibly careful when picking up and handling my car. Most importantly, his customer service and genuine care stood out from start to finish. It’s rare to find someone so courteous and dependable. Great towing service overall, and definitely a company I’ll call again if I ever find myself stranded on the road!

Terrible AAA contractor. My driver was assigned to it an hour and a half ago and he still hasn't shown up or contacted me. It's almost past midnight and I'm still sitting here. I hope. AAA revokes their membership as a subcontractor. This is terrible

This tow service was sent out by AAA. My driver was so great! Took great care of my car. I had to ride with him and he was smart and helped turn an awful and frustrating day into a good and positive one. So impressed by the whole process. Wasn’t sure how comfortable I was going to feel as a female riding 30 miles with a stranger. He made me feel super comfortable and I enjoyed every single minute. Thank you for all that you did!

Great Towing Company, because the Tow Drivers/Operators are knowledgeable, creative and problem solvers with what they have. Sometimes the situation isn't the best...which is typical if you are calling for a tow, right? I was able to get towed after hours and Francisco was dealt a poor hand that night...but he was able to get me out of a tight situation and he was creative in getting me out and towed me in a timely fashion. I have nothing but respect for the wisdom that Francisco brings to the table when Towing and finding ways to making a bad situation somehow seem like a breeze for him.

September 11, We called AAA for a jump start. My father's car had not been driven for a number of months and the battery was dead. AAA Sent Dunivins Towing to jump start the car. After Jump starting the car they hooked up a device to the battery and told us the battery was bad and needed replacement, I remembered about six months earlier the same scenario occurred with a neighbor and Dunivins after being sent by AAA sold the neighbor a new battery. I refused the offer for the battery and took to the car (a Lexus) to the dealer, they ran a 3 hour diagnostic on the battery and said the battery was fine. Do not use Dunivins, they are thieves. Caveat Emptor (Buyer Beware)!

Just want to thanks both service members that helped me out on Sunday and Monday morning towing me home and also to the repair shop, Jessie that took my truck to the repair was top notch, thanks guys.

Today (9/18 at 9:23 AM) while driving, I observed a tow truck (47353D2) operating in a highly unsafe manner. Over the course of several miles, the driver repeatedly swerved across the center line, then veered back toward the right side of the road, coming dangerously close to striking parked vehicles. This was not an isolated incident but occurred multiple times. Based on the erratic and hazardous driving behavior, the individual operating this vehicle should be promptly evaluated—either through a drug or alcohol test or a medical assessment—to determine their fitness to drive. The conduct I witnessed posed a significant risk to public safety.

Had a belt snap at the Dana Point harbor. Called AAA and they dispatched Celin from Dunivin's. Celine arrived 1/2 hour before the designated time which was awesome. On the ride to the car dealership, he was friendly, knowledgeable, and outgoing. Very nice and helpful. Keep him!

This company has the rudest drivers in town.. they will cut you off... Speeding way over the speed limit... Illegal merging... They will flash their lights at you and ride your butt... They think the roads of this town are theirs.. or the company pressures their drivers to be driving like they do...I'm searching for their insurance company to report them, I'll find it too... I'm definitely reporting them to AAA specific event I had at my house with one of their drivers.. Any of you who read this and also notice those things I urge you to post I will post the name of their insurance company as soon as I figure that out... I have a friend in the industry

This towing service was sent by AAA. The way this tow truck driver handled my truck was just aggressive and awful. From a repairable vehicle to a total loss. This guy was really good in destroying other people's property and can never be trusted. This behavior and the way he conducted himself was very unprofessional. Just because he wanted to tow it somewhere else but I insisted in towing it to my chosen destination and since he didn't get his way this is what he did. This towing service cost me financial burden because of this situation. I hope this towing service will loose their contract with AAA so as they won't destroy and damage other people's vehicle again.

Mohii was the driver who showed up after calling Dunivin Towing Service and he was very professional, knowledgeable and respectful! He arrived on time and explained the service to me thoroughly and answered all my questions. He didn't rush and took great care of my vehicle. Highly recommended.

We went on vacation from Utah to California and had a problem with our BRAND NEW vehicle... Dunivin's Towing came through ASAP in the middle of the night and saved our day! Miguel Gonzalez was the driver who showed up and he was very professional, courteous, and RESPECTFUL! I could not recommend this company highly enough!!! Anybody reading this, please remember to tip your driver's graciously! They work very hard! THANKS AGAIN MIGUEL!!!

Arrived super fast to the campground where our van had a dead battery. Gave us a jump and we were on our way. Friendly and fast service. Highly recommend!

Dunivin's have towed my ailing Sprinter twice now. They are fast, competent, and helpful. That goes for the drivers as well as the friendly lady at dispatch. Highly recommended.

100% would recommend. Said 30 minutes, was there far quicker. Kind polite. Wish them the best.

AAA sent a Dunivans driver, with a flatbed, to pick up our Genesis to take to the dealership. It was a holiday weekend and the driver was on time, professional, friendly and had our all wheel drive vehicle loaded quickly and was kind enough to retrieve my ipad after letting him know I left it in the vehicle. Highly recommend.

James is an awesome tech. Courteous, friendly, funny. Made the pain of towing a broken down car less painful. He’s a good man to have on his our team.

Dunivin’s Towing provided timely and professional service. I appreciated how the driver was kind and thoroughly explained everything to me. He also took great care of my vehicle. Would recommend their services!

I popped a tire in the middle of nowhere, and did not have a jack to replace the tire. Dunivin's came very promptly and replaced the tire. They were incredibly professional. I highly recommend their services.