You will be assisted by knowledgeable staff who are well-versed in local car conditions and lifestyles while maintaining the same atmosphere as a Japanese dealership. If you're looking for a car right after arriving in the U.S., I highly recommend this shop.
Our family started looking for a car within a week after moving to the U.S. Without knowing anything about local conditions, driver's licenses, car insurance, or the car situation in California, we visited Eco Drive. Thanks to fun conversations, we were able to understand everything.
I needed a car before my classes started, and they quickly arranged the delivery date, allowing me to receive the car within about 10 days from my first visit. Even though it's a left-hand drive, I feel that Japanese cars are more comfortable for us Japanese people.
◾ Reasons we bought a car from Eco Drive: - The peace of mind from having Japanese staff - The reliability of Japanese cars - They're hybrid specialists with a wealth of knowledge - High resale value (our car came with a buyback guarantee) - The staff are incredibly friendly and helpful - It felt so reassuring that it was like being in Japan
That’s how it went. Having a buyback guarantee was a big plus for us. Our budget was a little over, but since we can recover it when we sell the car, we plan to take good care of it to ensure a smooth buyback.
Whether you're buying or not, if you're looking for a hybrid car, I suggest having a consultation with them.
My husband said, “Great experience. The used car that I was interested in was prepped and ready right next to the waiting room / office. Sam was able to answer all of my questions, and gave me ample time and room to poke around the car and take her for a spin. Banter was comfortable. No sales pressure. The car mostly sold itself, and Eco-Drive's extended warranty on the hybrid system did the rest of the job. The waiting room / office was clean, comfortable, and had a great kiddie area (which really came in handy because my wife and I brought our 4 month old and 2.5 year old). I don't understand how Eco-Drive pulls off efficiency and comfort better than the huge dealerships that we visited first. Delivery of the vehicle was also on-time and efficient. Sure, I wish we could've just e-signed all the physical paperwork. But that's probably a few years away. Thanks, Sam! I'll happily recommend Eco-Drive to friends and fam.”
Excellent customer service and fair prices. Ask for the manager Sam, he'll take care of you. Just purchased a prius and so far I am satisfied. If you're looking for a used hybrid, I would recommend this company.
Everything is excellent!! I’m satisfed buying a Prius from them. The service was great and Tomohiro who helped me purchasing at the dealer in Costa Mesa was friendly and knowledgeable about his job. Also I was amazed they offer a two-year warranty for free! I will definitely come back If I look for a next car.
Excellent customer service! I'm the type of person who never writes a review for anything, but my experience with Eco Drive was so amazing that I wanted to share. It was my first time buying a car and honestly, I was so worried about everything, but the staff was so patient and understanding and it made the process so much less stressful. Clean, respectful, and friendly atmosphere. Highly recommend!
Got into a small accident that left my car with some scratches along the side. Came in to get it fixed and Mr. Sato did an amazing job! The customer service is amazing here and they are very patient, definitely recommend!
Nice friendly staff(Aki) helped me with oil change and gave me extra tips to clean the interior of Prius. I love geniune people just try to help others. So far I would recommend to my friends and family. Thank you!
I just purchased my very first used car here. All the staffs are very friendly and the shop itself had a very welcoming atmosphere! They take their time and dedication in service. 日本語対応なので留学生なども安心できます！
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