AutoZone Auto Parts in
Napa (CA)

What clients say about AutoZone Auto Parts in Napa (CA)

• tony

  The best customer support and the best parts all in one store!

  Jul 15, 2025
• Julio Sepulveda

  First-class customer service: Do you find what's necessarily for your car?

  Nov 18, 2024
• MAG8056

  Staff was very helpful and got my part in a timely manner.

  Nov 03, 2024
• Heather Davin

  Luis Lopez was very helpful. He went above and beyond to help me figure out a tail light problem I was having. His customer service was so kind and very helpful. We solved the problem and I left there very happy. Thank you Luis!

  Sep 20, 2024
• Nikhil Grover

  These 5 stars are for PJ alone. Thanks for making it quick and easy for me. Reference Battery Mercedes Benz SLK

  Aug 20, 2024
• Terra Dukes

  The guys at this place are amazing ! They made me feel so good. Even when I was returning an auto part . I give these wonderful associates 5 STARS they definitely deserve it. Thanks

  Jul 22, 2024
• Carmelo Ortiz

  On 05/22/2022, I visited Autozone to purchase a car battery because mine was dead. Upon arrival, I asked to use the bathroom, but the two employees I spoke with had very different attitudes. One was helpful, but the other was dismissive and suggested I should relieve myself around the corner since management wouldn't allow customers to use their restroom. I informed the employees that I would buy a battery if they could replace it, as I didn't have the necessary tools. Despite having four employees on duty, they refused, claiming that changing the battery required special work. Frustrated, I left and went to NAPA AUTO, where I bought the battery and was provided with the tools to change it myself. It turned out that no special expertise was needed to replace the battery. I will not be returning to this Autozone.

  May 23, 2024
• Marcia Toledo

  Today was my 3d trip to AutoZone for a brake light problem. Happily, Luis Lopez said he could assist by testing the points to make sure the existing part was in working order and the bulb was lighting. To my surprise, both were still good on the 2000 Dodge van! Thanks to Luis for being so helpful! The crew at AutoZone goes above and beyond to assist customers! Keep up the good customer service!

  May 01, 2024
• JimmyTheCricket 25

  Friendly service but not much inventory with regard to car multi surface cleaners.

  Mar 01, 2024
• Julia H

  Austin is great! Super nice group of people who are very helpful! Thanks for the problem solving...we will be back.

  Feb 17, 2024
• Kayla Chambers

  Just stopped by for wiper blades and light bulbs for my dads car , the employee Chris was so helpful. He came right out and replaced both headlights and wiper blades . What a great employee, thank you very much Chris !

  Dec 21, 2023
• Lance H.

  You need autoparts, they got them at a good price. Staff is very helpful in making sure you get the right part. THANKS AUTOZONE!!!

  Jul 26, 2023
• Jack Noe

  I needed a new fresh battery and they took good care of me and they installed it too. Great place run by great people. Thank you all there so very much.

  Jun 21, 2023
• Barbara Malone

  I was okay with everything until they lost my new assistive cane. I called the same day I forgot it by the register and they said it was there. Well now it's not and they don't seem to have any sympathy for a physically disabled person who is on social security fixed income. It was brand new tags still on it. There should be a procedure for lost and found items and they should not be stolen by staff members. Where's the accountability?

  May 23, 2021
• Andre Lam

  So it’s my birthday weekend, and of course my battery dies and I’m in Napa. I live an hour and a half away and it’s not great. Someone kindly was able to jump my car so I could get to autozone. When I got here, Pedro was so helpful and so kind to help me replace my old battery. If you’re ever in need of assistance, ask for Pedro! He’s the best!

  Feb 28, 2021
• Robert Martinez

  Went in for a new battery for my truck and Meli, the Part Sales Manager was very helpful on assisting me with the proper tools to take out my six year old battery there and purchase a new one with ease. Very prompt and great service Auto Zone Napa!

  Dec 02, 2020
• Loren Haas

  F.Y.I. Lot's of signs to wear mask, use debit card instead of cash, 6' social distancing, etc. But it is all for nothing because they cannot wear their mask properly. Who is the manager of this place? You got a problem. The third person at the registers was very polite, competent and wearing his mask correctly. It is not that hard.

  Jul 16, 2020
• Griselda Cruz Murphy

  Last week my car wouldn't start due to a bad battery. I went to Autozone in Napa and luckily there was a worker named ISAIAH MONTANO who not only helped me to get a new battery but also he installed it for me. As a woman I appreciate this kind of help. Thank you!

  Jun 23, 2020
• Felipe Martinez

  Young kid helped Me out and surprised me on how knowledgeable he was on the part that I needed. Great Help and Friendly ppl. That's important nowadays..keep up the Good Work.

  Jun 02, 2020
• Katherine White

  I bought brake pads both front and back, and a new battery. The gentlemen were so kind. One installed the car battery and the other suggested a mechanic to install my brake pads.

  Mar 05, 2020
• kung fu panda

  Really bad service from Jose B. Didn’t know anything about auto parts and wasn’t helpful what so ever. Had to go to oreilly’s auto parts. Jose B. Couldn’t help me unless I knew the exact name of the part. Brought pictures, truck vin, described as best as possible and the guy turned me away that he couldn’t help me. Went to oreillys down the street and they helped me within minutes.

  Jan 13, 2020
• William Djernes

  Never going back. Barely anything for my truck in stock and then stood in line for far longer than necessary while the employees flapped their gums in the back. I should have went to the automotive section at Walmart across the street. Probably had better selection, prices and customer service. Never again Autozone, never again!

  Jan 04, 2020
• Jussi Doherty

  Visiting Napa area from San Jose and, of course, we had some car trouble at 4:45pm on a Saturday right before we were set to drive home. No repair shops would take us until Monday, so I drove to AutoZone to find out what the computer was saying. Omar was a huuuuge help! He went above and beyond to make sure we didn’t have to leave our car there until Monday morning. Nice to find a business where the people give a hoot!

  Sep 28, 2019
• Troy Johnson

  Great place for parts, never let me down. Good service and competitive prices. I love the fact that they let you use their code reader then will print out what your codes are and what they mean and what part its saying needs to be repaired or replaced. Highly recommend! Thank you, Auto Zone!

  Jan 05, 2019
• Nicolas Diaz

  Great customer service. Driving a Volkswagen makes it hard to shop for wiper blades. They made it easy and even helped with installation. Employee refused tip for extra effort.

  Dec 13, 2018
• Sheldon Nicolle

  Not the smartest and definitely not the kindest of Staff I've ever dealt with... show me the wrong fuses for my 2010 Subaru Legacy and couldn't figure out how to work another product, when I asked to return it they got very upset.

  Sep 19, 2018
• Ed Ewing

  It’s an easy to get to Auto Parts store, I recommend either knowing what you’re getting beforehand or asking for a Supervisor as most of the Part-Timers are just as clueless about car parts as the rest of us. Still, it’s better than Pep Boys and I recommend it.

  Jul 03, 2018
• Doug Edwards

  Excellent personal service. The manager assisted me on reading codes from my internal computer to diagnose the problem. Spend time to help the most other part store would not do.

  May 02, 2018
• Roland Dumas

  Happy to sell me an expensive battery, but wouldn’t promise to install it. “It depends,” they said. I said I wouldn’t buy it unless they install. Argument. They looked at my VW Passat and said, “too hard”.

  Oct 07, 2017
• Steven Bowen

  I called and was told by a female my part was in stock and when I got there I was told by a male that part was never in stock but could be ordered and delivered within 3 days? My advice is to call them 3 different times and ask for a different person each time to get accurate information about their inventory. Good Luck

  May 14, 2013