O'Reilly Auto Parts in
Corte Madera (CA)

If you need your battery tested, they can do it for you, and you don't have to hang around there. They will give you a number ticket so you can do other things or errands.

The worst customer service experience they will not accept a return item that they sell you defective because a policy of same day return, so if you trust them it's your fault, they not even offer me to replace the item neither return my money.

My son took his car back and everything was great. We love O'Reilly's

After waiting some time for the cashier to finished with a customer. At my turn the cashier answer the phone in the middle of me asking him a question and processed to help the phone customer.

Didn't have all the parts at one storez but was able to pay and will call parts from another location in one transaction

These guys close earlier than what they supposed to I was there 10 to15 min to closing time and they had store locked and they looked at me and laughed

Might be cheaper and always better quality parts and the staff usually knows about what you need and very helpfully

Love the low prices and there are always friendly service people.

So I bought a Oxygen sensor denso wich is the most expensive one ....well they gave me the wrong one you guys always "Recheck" Then when I went to go change it and explain them what happened all they said its not my problem and we can't exchange parts over $300 I was like what its there problem for giving me the wrong one ... well the manager that claims to be Started nothing but Arguing instead of showing his experience of a manager as He claims "I will never go to an o reilly ever again "NAPA FOR SURE!

These guys are great! They helped me with a really dead battery and restoring a gas tank with really old gas!

Had trouble with my car. I needed to diagnose the problem but all of the store machines were broken. The assistant manager was kind enough to let me borrow his personal machine. I will definitely make O'REILLY'S my choice for car parts and exesories.

I happened to be here early enough that there were not a lot of people yet so I was taken care of immediately. The dude was courteous too.

Always above average service and always have what I need. Lynn went out of her way to find a filter not on the shelf, and started ringing me up as I was still finishing up my shopping, which sped up my trip!

This is usually my go to place for parts.... competitive prices and a pretty knowledgeable staff! Thanks guys for helping with those troublesome windshield wiper blades.... very helpful, very quick!

Didn't seem to care paying customers where waiting up front, could hear at least 3 to 4 people in back and 1 in front me and 1 other customer decided to go across the street to Auto Zone.

Oriellys is a good place to find your parts. The service is great and they will order the parts of they don't have then in stock

This store needs to learn customer service. They sold my dad the wrong altanater and messed up his car. They sold him the right one but it did not work. One employee Jesus told him where not exchanging it where giving you your money back and you can go find it somewhere els. Ive been a faithful orilys customer for 10 years never have I been treated like this. Dont go to the orilys on Cleveland Ave in madera

This locations service has gone down had to call 3 times to get an answer guys answers tells me to hold after 2 min hung up . Then I called them again waited 10 min + and still continued to hold called 3 other different auto part stores in my location and these guys never got back to me there’s always a big guy just sitting by the register come on at least answer some calls!!!!!!! Store cleanliness has gone down some empty shelves idk what has happend

Customer service was great, asked if I needed help and suggested a different method on obtaining parts they didn't have.

I like this auto parts store customer service is professional they always have the parts I need they don't hesitate to help. Prices may sometimes be expensive the only reason I come back is that the employees are nice and respectable.

I was looking for screws at wal mart and autozone for my licence plates. They didnt have my size or a tool to check for sizes. I went to O'Reillys and they had everything. Victor answered my questions and found what i needed. Excellent customer service and I was ultra satisfied.

Went in for a body panel clip (which they didnt have) and a 1/4" NPT fitting. I was asked if I needed help with anything and I said I needed a 1/4" NPT fitting. Without hesitation the employee said they didnt have that, I dont think he knew what it was regardless. After that I thanked him and walked out but he followed me as I got into my car. He waited for me to back out with his phone in hand, so I asked him if he wanted a picture of my plates or something. All he said was "did you steal something", and I said "no, do you want to search me?", he answered no so I drove off. Would not recommend going here if you dont buy anything cause you'll probably end up being accused of stealing.

Guess what this store did???............................. They had the best service ever a gave me assistance putting on my part for my car they also give you back money when you bring in the replaced part. I

I am very pleased with thier staff for the service's their employees gabe me.

Service is fast. Most of the staff is helpful and friendly. Generally always try to sell you unnecessary items.

Profesional And friendly employees, some are bilingual,have Good prices And offers every week. Good atmosfhere.

Great customer service! Michael the employee was very helpful and assisted us for nearly an hour until he was able to find the solution to fixing my vehicle an hour before closing.