Usually towing places don’t have a great operation, but these folks were extremely professional and quick. Got me out of a tough bind quickly and were experts even with my issues I had going in. I would highly recommend and will use them again in the future for sure.
The 5 stars reviews here are probably fake.. The experience moving a container was the worst ever.
The company not only damaged it (broke window and dented the container), but they got stuck on the way.
They asked us to pay for $500 towing, if not, they would NOT drop our container and steel it from us. That person Dale also insulted me over the phone, yelled at, and of course he hung up on me.
On top of all that, they dropped the container at the wrong location. I had to pay someone else to relocate that storage container.
This won't stay unsolved, trust me. I disputed the charge, and will have the authorities involved if they do not refund.
I could not have had better service for what would have been a very stressful experience. After they towed my car from a freeway accident, the owner personally drove me to a car rental company. Later they made sure I had cold water to drink while I emptied out my car on a very hot day. I only wish I could have given them more than 5 stars!
THIS PROBABLY EXPLAIN WHY YOU SEE NO REVIEW ON THIS COMPANY R.D.S TOWING MORE THAN A YEAR AGO SINCE ??????
BIG TURNOVER ON DRIVER!
WHAT I MEAN IS THEY WANT YOU TO PAY THEM WHILE THERE TRAINING DRIVER ON TOP OF THE POOR SERVICE, THE DRIVER DIMAS ONLY BEEN WORKING FOR RDS TOWING FOR FEW WEEKS AND THERE SENIOR DRIVER WAS RED TRYING TO TRAINING HIM WHILE WE PAY FOR NO EXPERIENCE DRIVERS.
MOVING CONTAINERS, FIRST I WOULD LIKE TO SAY TRACY AND TINA WAS VERY NICE TO SPEAK WITH EVERYTIME WE REQUEST THERE SERVICES. DOING THESE TIMES WHERE YOU SPEND YOUR PERSONAL AND BUSINESS FUNDS IS VERY IMPORTANCE
BEWARE OF BUSINESS PRACTICE!!!!!! WITH STEVE THE DISPATCHER VERY RUDE AND UNPROFFESIONAL FROM START TO FINSH NEVER LET YOU GET A WORD IN AND ALSO HANG UP ON ONE MY STAFF EMPLOYEE.
WE ARE THE CUSTOMER OF RDS TOWING AND STEVE HAD THE NERVE TO SAY HE WOULD WRITE A BAD REVIEW ON THE CUSTOMER WHO HIRED THEM THAT REALLY SHOW HOW OUT TOUCH HE IS WITH CUSTOMER COMMUNICATIONS, BUT HE CAN START TO ARGUING RIGHT AWAY BECAUSE HIS DRIVER CARRY HIS DOG IN THE TRUCK AND LET THE DOG URINE AND FECES ON CUSTOMER PROPERTY WITHOUT THERE PREMISSION AND STEVE THE DISPATCHER SAID HE IS OKAY WITH THAT.
I HAVE A DOG WHOM I CARE MUCH ABOUT BUT I DON'T BRING TO MY CUSTOMER PROPERTY AND DISRESPECT THEM BASE ON MY PERSONAL BELIEF.
BEAWARE IF YOU WANT THIS TYPE OF SERVICE ALSO DRIVER NAME RED HIT CUSTOMER FENCE AND GOT OUT HIS TRUCK AND STARTED YELLING ON CUSTOMER PROPERTY.
WE HIRED (RDS) MANY YEARS MOST OF THERE DRIVER IS VERY GOOD BUT THERE ALLWAYS ONE OR TWO THAT CREATE PROBLEM.
I CONTACTED DALE WHO SHOW ON THE WEBSITE RDS Towing: 1800TOETRUCK AS THE OWNER AND HE SAID HE WOULD HANDLE IT BUT INSTEAD HE ALLOWED HIS BROTHER STEVE WHO CALL HIM SELF A DISPACTER TO HANG UP ON CUSTOMER WHEN THERE UNHAPPY WITH (RDS) RELIABLE, DELIVERY SERVICE INC.
NOW LETS TALKING ABOUT PAYMENT TERMS, DON'T TRUST THEM EITHER BECAUSE STEVE LIAR THERE ASWELL DEMAND CREDIT CARD FROM ONE OF MY STAFF OVER THE PHONE WITH OUT COMPLETE A LEGAL CREDIT CARD AUTHORIZED FORM, WHEN WE ALL READY HAD A PAYMENT TERMS AGREEMENT OF 14 DAY MAIL A CHECK, AFTER ALL THAT BOTH DRIVER PICKUP CUSTOMERS CONTAINER AND REFUSED TO DELIVER THEM AND RED EVEN SAID HE WOULD HIT MY EMPLOYEE VEHICLE AND READ BELOW WHAT WAS STATED BY RIALTO POLICE....
WE ALSO CONTACT THE SERGEANT TO LOOK AT BODY CAM ON OFFICER TO REVIEW WHAT WAS STATED BY OFFICER TO MAKE SURE THE CALL WAS HANDLE APPROPRIATE.
RIALTO POLICE HAD TO BE CALLED AT BUSINESS LOCATION THERE STATEMENT WAS PLEASE DON'T HIRE THIS COMPANY AGAIN IF THAT IS THE WAY THEY DO BUSINESS AND SERVICE THEY OFFERED .
THIS IS JUST A WARNING TO ALL... BEWARE (RDS TOWING)
DATE OF THE MOST RECENT SERVICE 3-22-2021
Questions need to be answer before hiring this company (RDS TOWING)
(1) Do you want to pay for a rude unprofessional driver
(2) Do you want to be lie too by a dispatcher name Steve
(3) do you want dog urine and FECES on your property without your permission
(4) Do you want to have police show up at your business
(5) dishonest payment terms being change without notice
(6) charged credit card without legal credit card form,
THANK YOU FOR READING THESE COMMENTS
MIKE WILLIAMS
Management
APSC
Since 1993
THEY OFFER PROFESSIONAL SERVICE AND THEIR CUSTOMER SERVICE TEAM IS AMAZING THE MAIN FRONT OFFICE GIRL IS VERY HELPFUL AND GOES ABOVE AND BEYOND TO HELP WHEN DEALING WITH CUSTOMERS CARS AND INSURANCE
My friends truck ran out of diesel fuel. The parking lot of Reliable Delivery Service was the only place to stop to get out of traffic. They were so nice, did not mind at all that we pulled on there. One of the guys have my friend a gallon of diesel so he could make it to a gas station. He would not take any money for helping us. We offer to pay him but he just said he was glad he could help us. Great people work there.
personally I feel they offer good and friendly service. I read the reviews prior to calling them and felt very comfortable with them over the phone. The female rep and the company as a whole seem genuine and kind.
11720 Slauson Ave, Santa Fe Springs, CAAuto parts store
Website
