O'Reilly Auto Parts in
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Address:26850 Sierra Hwy Ste A20, Santa Clarita, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:91321
Working Time and Location
What clients say about O'Reilly Auto Parts in Santa Clarita (CA)
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Was helped by the most amazing employee named Shawn he was very helpful and understanding
Sep 25, 2025 -
The service was great. Super nice helpful, pleasant guy. Service with a smile.
Mar 29, 2025 -
Customer service is really good. That's the 1st most important aspect of a business. Employee's are knowledgeable and go out their way to help you. The store is nicely stocked and prices are competitive.
Mar 07, 2025 -
Sean was very helpful I can definitely see him being the manager . Thanks a lot brother !
Feb 21, 2025 -
I just went in here to get some replacement windshield wiper blades. I was helped by Sean and he made sure that I got the correct wipers for my car. He actually went out to my car to see if I got the right ones. His customer service was really professional. Help and curteous. I would recomend this store to anyone.
Feb 06, 2025 -
I wanted to buy my high beams because they burned out and the employee didn't want to help me! The law offered me low beams and I was stupid, what did I have to buy low beams and I needed high beams! Terrible service, they don't know about spare parts here
Oct 31, 2024 -
Sean is the best. If you have any questions he is your guy. This man deserves a raise. Thank you for you kindness, professionalism, and awesome customer care.
Oct 30, 2024 -
Now that there is new management here, it has gotten much better. Its almost as if when management has a good relationship with employees, they are happier, and in return customers get way better service. Funny how that works. Sean and Jhon are super cool, they definitely changed my mind about this o'reilly's.
Jul 06, 2024 -
I had some trouble with my car battery. Luckily Spencer greeted me when I walked in to the store. He was very helpful and efficient plus was able to help me check my car battery to see if It was good or not. He was honest about my options and I was satisfied with the service. 5 star! Give this guy a raise!!
Apr 26, 2024 -
Can't complain went to the O'Reilly's for power steering fluid was really low cost check engine light to go on and now I filled it up and no check engine light what does advice for others check your fluids
Oct 21, 2023 -
good friendly people. needed a new car battery and they had one for me and made the process easy. changed the battery out in the parking lot and gave them back thr core right there
Sep 20, 2023 -
Today I went to OReilly and I had one of the worst services. Every time go to a store I always ask if someone speaks Spanish because sometimes my mom comes with me, so I prefer someone that speaks it that way she can understand it. Well the thing is that they told me to wait for someone, then a guy came and he said “oh I don’t speak that much Spanish” so I was like hello I asked for a Spanish speaker. So they went for a guy named Pedro. He was so arrogant, and rude. I told him that why did they send me someone that doesn’t speak Spanish. So he told me “oh you know that we are una place that we only speak English, and all the places speak English ( he almost gave me the idea that CA, speaks English, no Spanish at all)I was like Hello you are Hispanic. By the time I think he was being racist. I always come to this store but this time I didn’t like the service. I know that we are in a place that we only speak English but that doesn’t mean they need to talk to us that was. For me it was really disrespectful.
Sep 06, 2023 -
Today I came to get some parts for my husband Henry. I was met with terrible customer service! There was a short, hispanic man with a name tag that read Juan or Jose.. whatever, who gave me nothing but glares as nasty as him. I am never coming here again! Do yourself a favor and go to the O’Reillys on Lyons Avenue. They have perfect customer service unlike this dumpster fire!
May 29, 2023 -
Website had all the information about KA24DE engine and the corresponding water pump. Store opened 7:30 am water pump was ready for pickup. Will use O' Reilly again.
May 19, 2023 -
My favorite O'Reilly's, the people are always knowledgeable and professional. Whenever I need parts for older cars or simple things like bulbs or wiper fluid this is the best place to get it.
Aug 07, 2022 -
Well basic auto parts store...they had the oil i was looking for but nobody asked if i needed help or if i found what I was looking for...just 3 stars because of the customer service...also not even a hello or how ya doing today...or a thank you when I got the receipt. Almost 2 stars for that.
Jul 26, 2022 -
I haven't even been to this O'Reilly's yet but if you get Spencer on the phone you're lucky because he just rocks. I love knowledgeable friendly customer service and that should be expected not relished but it's just so hard to find anymore! Thank you Spencer.
Jul 09, 2022 -
My #1 auto parts store in the SCV. They happily accept used oil, oil filters, and ATF unless other auto parts store. Many times, I end up buying random stuff while I wait for my containers to be returned (they won't throw them away for you for hazardous waste reasons which is normal). Helpful staff, prices are ok... not the cheapest, but inventory is very good.
Jun 01, 2022 -
Now this place is what I like. Out of all the auto parts stores this is probably the number one I go to I don't like to go anywhere else. Okay Auto is extremely high priced I got to drive far to get something cheap then have to drive really close and get something extremely expensive. AutoZone is wack, they have a few employees that don't even know what the hell they're doing. And at every O'Reilly's I've been to they all seem to be educated on vehicles and on their store. Thank you O'Reilly's you are awesome
Apr 06, 2022 -
Battery was testing really low so I visited this place to buy another one. Was easy enough to find one that fit. They installed it quickly and I was on my way. A couple of weeks later, it's still working great. Glad they are in my neighborhood.
Jun 06, 2021 -
Trash!. The "Manager"... what can i say.. lost in life! So i have lifetime warranty on alternator so i return for warranty. They can't find my acct so they give another one but he told me my warranty is gone.
Nov 14, 2020 -
Absolutely the worst customer service, I have ever seen lately. I was going to buy some oil, and waited at the counter for nearly 5 minutes. I saw an employee in the back walk by and make eye contact with me three separate times, before he decided to go get a mask. After another minute he put a mask on, and started like he was going to walk out to help me. However, he then walked to the back again, because something else was so much more important that I had to wait longer. I am so irritated!I don't have to spend my 30 plus dollars in your store, I don't even have to ever shop in your store ever again. In fact I won't, I'll take my business elsewhere.
May 15, 2020 -
I needed a 20 amp fuse. The only ones they had in stock was a pack of 2 according to the sales person that they were smart fuses and would light up if blown. It was $5 for a pack of 2. I replaced the fuse but it blew that evening. No led, not a smart fuse. I went in the following morning. I explained that they didn't work. And the sales person just stared at me. He had nothing to say.
Feb 12, 2020 -
Great service and very helpful staff. For some reason other Auto parts have given me questions rather than answers just for the simple gold antifreeze. The guy the counter was right on spot with the stuff that I need it.
Apr 23, 2019 -
This O'Reilly has some of the worst service I've ever experienced from any autoparts store. PERIOD. I walked in and was immediately greated with a comment about the sports team I had on my sweatshirt. Then when I finally get what I need completed (part lookup for warranty exchange) I'm told they would call me when it comes in. I'm quoted for 5pm possibly a little later because of the weather causing traffic incidents. I leave, get my alternator removed so that I'm all ready for when they call. I waited until 730pm before I called to see if it had shown up yet. They tell me that, yes, it did come in and it had been there since before 5pm. Needless to say, I received no help from them, even after I mentioned being from out of town and needed this part as soon as possible to get back home. The day started at 10am when I found out my alternator went bad and didn't get the new one back and installed until 9pm. Never thought a simple 1hr long installation would take 10+ hrs to complete. Thanks O'Reilly
Dec 18, 2018 -
A great place to get your auto parts. They are not usually busy so you can get help when needed. I find that they have most of parts I needed and their prices are decent. They also have a rewards member program where you spend $150 and you get $5 certificate.
Nov 25, 2015 -
i am dissatisfied with the service provided by Juan Sierra. If i was his superior i would do everything in my power to remove this shameless individual. he sames the company and makes me not want to return.
Oct 18, 2015
Nearest Junkyards to O'Reilly Auto Parts
Want to sell your car?
We will buy your car in any condition:
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