This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback for Bestway Recycling in Pomona, CA, sentiment is generally positive but inconsistent: many praise friendly, helpful staff, quick in‑person help, and good prices, plus a clean, well‑stocked yard that makes parts easy to find. Others report long shipping delays, wrong or damaged parts, and rude phone/text support. One review notes they only accept cardboard recycling at $75/ton. Given the highs alongside serious complaints, service quality and reliability vary; on‑site waits are short, shipping can be risky. Overall: 79/100.
What clients say about Bestway Recycling in Pomona (CA)
Good morning. I just wanted to share some feedback about the person who answered the phone today. When I greeted her, I couldn’t hear what she said, so I politely asked ‘excuse me.’ Her response came off very rude and with an attitude. When I asked if everything was in a bad mood , she said, ‘No,I said you should change it,’ and then added, ‘Well, you don’t work here.’ I’m not sure why that was brought up, because regardless of where I work, I do expect respectful customer service from an employee. imagine if this is over the phone imagine in person
I’d like to give a shout out
to the 2 young ladies Stephevelyn and her other coworker who customer service in office of at BestWay Recycling of POMONA.
They’re cool and they both are very nice and handles business's like it Go .
Big Up to the Lift driver on the yard also
they were super cool and have a lot of smarts bout that recycled cardboard.
Thank you all
And
Have a great rest of your week!
(see y’all 2morrow)
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