This rating is based on customer reviews, inventory size, pricing, and service quality
In Los Angeles, CA, Glenoaks Auto Wrecking Inc. gets a mixed verdict: 53/100. Many praise friendly staff and say it’s a solid source for used engines/transmissions with plenty of parts. But customer service is polarized—reports of rude treatment, hang-ups, and trouble reaching a manager. Reviews cite defective engines/transmissions and a core mix-up, plus a tech knowledge lapse. Pricing, yard organization, and wait times aren’t well covered. Inventory seems broad, aiding part finds, yet quality control and returns draw repeated complaints.
What clients say about Glenoaks Auto Wrecking Inc. in Los Angeles (CA)
Hands down... Mike went above and beyond to make sure I was taken care of. He made sure not only that the engine I was purchasing was EXACTLY what I needed, he provided documentation as well as up to date photographs.
He even help me setup my own shipping as my ship is in Washington State. He doesn't normally ship but packed the product safely as well as sent photos of it being loaded into the truck.
I will not only use GlenOaks again, he will always be my first call before anyone else.
Give Mike a call, he'll get you what you need
I purchased a transmission and tried to talk to front desk guy(older gentleman with long hair and glasses) about returning or working something out since the transmission had a bad neutral safety switch. The moment I walked into the office the guy said “i don’t know what you want me to do, I can’t help you and my boss isn’t here I don’t know what time he’ll get here so you’re welcomed to sit there and wait to see if he even shows up” I explained the situation and he said I’m not calling you boss to give you a wait time. I again explained myself and he grew to say curse words to me because I said his customer service is terrible. He sat there staring at his computer and said talk all you want I’m not doing anything for you. We decided to leave and not do the store credit to avoid ever dealing with this business again. The worst transaction I’ve done in many many years
we drove 100 miles to get an engine from these crooks it was defective we returned it another 100 miles the second engine was worse than the first I asked for my core back they gave me an engine witch was not mine and it was destroyed internally could not even be rebuilt they are liars don't trust them
THE FLYWHEEL BOLTS DO NOT MATTER ON A 4.6L ROMEO! Heck, they don't really matter on the Windsor's either, just keep the flywheel on the engine. The idiot kept asking how many bolts on my customer's flywheel for the ROMEO... some people's kids
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