UGAP is one of a kind! They have all the parts you need and customer service is top notch!! I’ve had a lot of BMWs in the past and I won’t shop anywhere else. Thank you UGAP!!
Universal German Auto is the place you want to go for any of your needs. They are always thorough, communicative, kind, and well priced. Their expertise never ceases to amaze me, from classic Mercedes to newer BMW's, they know it all. Never a bad attitude at this shop, they are a great bunch of guys who are happy to answer questions. You can rest assured you will be taken care of here. Couldn't more highly recommend a shop.
Great customer service. They are understanding and they listen to you and they don't try to sell you parts that you don't need. I found it very refreshing to deal with them. Plus, the prices weren't too bad in comparison to Mercedes, I was winning going there and I was glad to find this place. All I can say is it was definitely worth the drive and traffic that I endured to get there. Trust me they will absolutely get you right. Go down there. What are you waiting on? Your ride? Tell them I said hurry up... lol
Absolutely The FINEST Quality, Purchased a Reman Fuel Distributor from them after having another company back east do it the first time with not good results, chased many issues and come to find out the reman from the other company was bad! My car has never started and ran better, the old rule of thumb applies to these guys of "you get what you pay for" and it's true, worth every single penny, PLEASE do no cheap out and save a few bucks with other companies...... the distributor is so unbelievably fine tuned, they know what they are doing. MANY THANKS for helping me from going crazy to making my car run and start like new.
This place is G R E A T ! I ordered steering box for my 1984 Mercedes 380 SL. The price was reasonable and they shipped it really fast! I LOVE THIS GUYS ! ! !
Venditore disonesto ! Ho acquistato una centralina per mercedes 450 sl, non funzionava, Ho restituito ma non mi ha dato piu' i soldi in restituzione!! Molto disonesto
Awesome customer service. They don't let you down as a customer. If there is any single problem with your part, they will take care of it, even if you are on the other side of the world like me. Outstanding after-sales service. Proper bussines!!!
Hats Off from the Sunshine State to Universal German Auto Parts of Sun Valley CA.. Not sure I have ever come across a vintage parts supplier for my '87 300E that actually rebuilds German cars. Huh? Oh and that's all of 'em too. The "tip" on these guys would sound too "spamy" so I'lll spare ya but let it suffice to say that West Coast suppliers all seem to know one another. The transaction over the phone with Nerces was flawless, fair and leading to a photo'd copy of the part packed and ready to go within an hour. Just a WOW! The 12.5 lb Lower Control Arm (LCA) arrived via UPS within the five-day window providing the anticipation of a kid at Christmas to open the box. The part was in near perfect condition less the ball joint which I planned to swap out anyway. No rust, in fact hadn't seen this much original factory paint on a "used" lower suspension part in "forevah." So forget the tip of the cap and going all in with the "Hats Off" to Universal.
I had a great experience with these guys, from first contact to the delivery of the Mercedes-Benz grille. I dealt with George. Very responsive, great communication and the delivered grille was like new, and packaged really well. Highly recommend. Thank you.
I bought a water reservoir tank for a jetta,and it had a fissure,i called regarding information and the guy ended up hanging up on me.....bad bad customer service
May 12, 2013
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