Carelessly locked myself out of my Benz, but hey, things happen. Called my provider who connected me with JSA. I received a call within t minutes letting me know that a driver was 9 minutes away. I've never had a truck arrive in less than an hour so I was elated. Steven arrived and literally by the time I'd went into Starbucks and ordered he and I a coffee he'd had my car opened within 5 minutes. Man, I'm blessed. Great job. Steven, you and your company are appreciated.
⭐⭐⭐⭐⭐ Thank you to JSA Towing and especially Maurice for helping me in a very stressful situation. I was stuck in a dangerous area with ongoing traffic after waiting over three hours for a tow. Mauricio was kind, professional, and made sure I was safe.
He even allowed me to stop and use the restroom on the way home, which I truly appreciated. My car was towed home safely, and I’m very grateful for the excellent service. Highly recommend!
The total experience was perfect! One of the best I’ve ever had. The dispatcher, Laura, and the tow truck driver, Aaron, were both awesome. I highly recommend JSA. Top notch service!
I just have to say that Mauricio from JSA towing did an absolute superb job from start to finish taking care of my tow with my 1948 chevy fleetline which was totally redone and needed to be really carefully taken care of and he did it with flying colors...I highly highly recommend him if you have any type of classic that you want to be handled with care..thanks again Mauricio and JSA Towing which by the way we're sent out through Hagerty!
My truck broke down unexpectedly and shut off without giving me the chance to pull over safely. I was stuck on the side of the road, 50 miles away from my destination — it was late at night, dark, and I felt very unsafe. Mauricio arrived quickly with the tow truck and was incredibly polite and professional. He made me feel safe and reassured during a very stressful situation. His calm attitude and kindness helped me feel like I could trust him completely. Thank you, Mauricio, for going above and beyond. You were truly a blessing that night. God bless you and keep you safe.
Had an amazing experience with the customer service and assistance!! Mauricio was super professional and helpful! He helped calm me down and reassured me throughout the whole process. Would definitely recommend and ask for Mauricio!!!
Mauricio Pineda, is personable, caring, most importantly a knowledgeable tow truck driver. I would recommend his service to everyone I know, thank you Mauricio for being kind!
Happened to get a flat tire as soon as pulled into my garage. My insurance provider sent out JSA towing and they were fantastic. Communication was great from the dispatcher and the man that put on the spare was great too. They literally saved the day! Thank you so much!
Broke down on the highway and called my roadside assistance. They sent JSA Towing and glad they did. Claudia (dispatcher) called me right away and was responsive, clearly communicated, and very friendly. She understood my unique situation in that I had both my truck and a hitched trailer. The tow tech (Mauricio) they sent was amazing. He made sure to be safe, was very courteous, and made sure to get me to the repair shop safely
What a contrast. Before getting assigned JSA by my roadside service, I actually called a different tow company that was local in Tehachipi. While the lady was courteous, they were taking longer to get back to me then quoted nearly double the price.
The driver Mauricio just picked up my jeep that needed a tow. He was so friendly and made me feel safe and comfortable. He also let my son up close because he loves tow trucks. Would definitely use this company and the driver again!
Jose Lepe is awesome. Efficient, kind and knowledgeable. Also a very safe driver. The reason for 4 stars is because the truck had no working air conditioning and this is the desert!
Jose did a great job towing my wife's and son's 1969 Dodge Charger. Great care loading and loading it and to Mechanic. Thanks for your friendliness and care. Highly recommend your services.
My cargo van broke down in the grapevine and I scheduled a 8AM tow. Mauricio showed up at 7:45 after A1 had texted twice to give me updates. It was nice to be kept informed every step of the way. Mauricio was quick, professional and an uplifting human being. Towing your car is not supposed to be a such a positive experience! Would recommend A1 towing to anyone, 10/10 service.
Mauricio was a great help he made sure we were completely out of the situation we had ended up in. Also, they were quick to respond and resolve our issue with our truck. Mauricio was also instructed to leave us where we were by his superior, but chose to continue to help us and get the job done while there was many obstacles in the job but he found a way to get it done.
Mauricio was so positive and helpful. I was pretty discouraged my car broke down on the side of the road but he lifted my spirits and came quickly to pick me up and get me to a mechanic. I am very thankful for him. 10/10 would use this company and Mauricio again
Car engined died, showed up and Mauricio was friendly, personable, super helpful! The drive back into the city (we were an hour outside of the city) was nice and comfortable. And the drop off of the car was smooth. Everything was smooth and he was super helpful and funny. 10/10 would get a tow again haha
My car overheated driving home about 8o’clock at night. I was on back roads in the middle of nowhere & it was pitch black with sketchy phone service. Very scary for a woman.. but got a hold of A1 Towing , they were so nice & called me several times to confirm. The truck driver showed up really quick! Leo was the driver, very friendly & had my car hooked up in no time. He knew what he was doing and made me feel comfortable with my car, that it was in good hands. He delivered it to the mechanics shop! Thank you A1 Towing for your wonderful service!
We had the most wonderful opportunity to have Mauricio as our tow driver today. I have never experienced such a kind and caring person who went well beyond his duties in towing our car safely home. As a very pregnant woman with my 2 children with me, he did not hesitate to take us home as well. If you are ever in need of towing I HIGHLY recommend A1 HD Towing and if possible request Mauricio. Just truly a good person with a big smile! My family and I can't thank you enough!
The first truck came and decided to scrape the back of my car because they didn’t have blocks like I suggested. The second truck came with a lift and almost cracked my custom exhaust cover. FINALLY, after 4 hours of waiting for service and 3 drivers later, Jose Lepe from A1HD Towing came to the rescue and got us taken care of. We truly appreciate him and want to give him a really big “THANK YOU” for assisting us properly and safely!
Mauricio was our driver. He was friendly and very accommodating. In addition to his excellent customer service skills, he showed up when they said they would, which has not been my experience as of late with tow truck companies. All in all a great experience.
Spencer deserves a significant raise! He is a stellar representative for your company. He works efficiently, quickly and with attention to detail- yet, he does not rush and my wife and I could tell safely was his # 1 priority. His customer 1st attitude, pleasant communication skills and family first attitude are admirable and unfortunately in this day and age rare. As far as we are concerned Spencer is a celebrity tow truck driver and we’re his #1 fans. Again, give the man a raise… you will never regret it!
Mauricio helped us tow our car, was very friendly and knowledgeable in towing a lowered car. Our car is only 1 inch from the ground and he was able to get it up and down onto the tow truck without a single scrape. Would definitely ask for him again should we need a tow truck again (with a project cars like this one we will definitely need a tow again lol). Thank you Mauricio for all your help, will definitely recommend your service.
Leo from A1 HD Towing is God sent , he came to my aid 3 separate times until my situation was taken care of. His Professional yet kind demeanor I would give a 5 Star 5 daimond rating.
Mauricio was the absolute best. He was very nice and went out of his way to help me with the tow all the way to the shop. Had nice conversations and felt safe riding in the truck with him. Very professional, hard working and humble. Really nice guy all around. Also the A1 tow truck was nice and new top of the line F-650, very comfortable to ride in.
My name is Cory, and I wanted to give a review for the job that Jose Lepe provided me through my insurance. Great worker, only waited 15 minutes and took me directly too the location for my drop off for my replacement tires. I hope I don’t have too use the service again, but when times go bad. I’ll always be happy too have the great service that was provided for next time. Thank you Jose!
A-1 Heavy Duty Towing By far best Towing service out there. Jose Sanchez on the Road and Hannah on the Dispatch are the best Thank you both for your service Hannah very professional and transparent and Jose Sanchez Wow fast clean and very professional thank you both highly recommend A1Heavy Duty Towing.
Website
