What clients say about USA AUTO COLLISION CENTER in La Habra Heights (CA)
Simpson GMC, Buena Park referred me to USA Auto Collision ctr, La Habra for bodywork on my Cadillac.
Repairs and color match were exceptional.
But it was the customer service by Sergio and Johnny that were above and beyond for me. Working with them was very professional, stress-free and felt a trustworthiness by USA Auto Collision ctr. with my vehicle.
When I picked it up I thought they may wash it but was soo surprised that it was "detailed"! Looked great!
I recommend USA Auto Collision ctr with ☆☆☆☆☆'s!
Not only were the repairs to my satisfactory but the business relationship was above and beyond!
Thank you USA Auto Collision ctr, Sergio and Johnny.... Great postive experience with your business.
Satisfied customer.
Great experience at this location at the recommendation of McPeek Jeep. We had a fender bender with our Jeep Wrangler and the experience from start to finish was very smooth. The repairs actually ended up finishing sooner than projected and communication throughout the process was great. Additional parts and labor were required after the initial estimate and they worked directly with insurance to work out payment. When we got the car back, it was washed and detailed, a nice surprise!
The parking situation here is not great, we did need to double park when dropping and picking up. Also, while I appreciate the detail after the repair, way too much tire shine was applied which splattered all over the side fender. Not a huge deal but just something to note. I wouldn't hesitate to recommend this location, and would absolutely return (but hopefully won't have to).
Had a bad experience they been saying my truck will be ready and they keep lieing and they also always say I don’t have ur case someone else will get back to you and no one calls back I had to be chancing them
This is hands down the best auto body shop my fiancé and I have ever taken our vehicles to. After being rear ended on the freeway at 50mph in our Chevy Colorado while completely stopped- we brought it to USA Auto Collision Center, as referred to us by the local Cadillac, GMC, and Chevy Dealership.
The truck drives, looks, and feels like new. They even washed/detailed the truck after repairs and took out stubborn water and bug spots that accumulated over time in areas that were unaffected by the collision.
The entire experience from getting a quote, to communicating over the phone and exchanging details was efficient.
We never spent more than 15-20 minutes at most (often much less) at the shop even when getting the quote. Went in, got the estimate, asked us if there were any questions, we gave the estimate to our insurance and the rest was done.
This shop & their team really know what they’re doing!
We are so so thankful for the CARE, amazing work, and detail that was put into our truck.
Johnny and his team at USA Auto Collision did an amazing job. We will definitely be back with our other vehicles.
Our 2022 Hyundai Tucson was hit three week after we purchased it. Sergio and his team were absolutely fantastic in repairing, repainting and totally restoring or Tucson to its original factory conditions.
Sergio , thank you so much!! You are so professional and knowledgeable. We are completely satisfied with the results achieved to return our car to be as we had driven it off the showroom from Puente Hills Nissan.
You are the best and we totally recommend USA Auto Collision to everyone
Sergio at USA auto was amazing. Great communication from the start. Prompt service. When he said he would have something done he followed through. In fact, he was able to get my car done sooner then the expected time frame. Thank you Sergio I will definitely be back if needed.
We are so glad that Dodge sent our car to USA Auto Collision! We knew it had to be a great company for Dodge to be trusting them with their customer's vehicles. Sergio and the other staff were always very informative and professional, always keeping us up to date. They did an absolutely AMAZING job repairing out Charger and when i picked it up it looked BEAUTIFUL!! Excellent work! We would definitely use them again and refer our friends as well! Thanks for everything Sergio!!
First time in the shop for a minor grill swap out. The auto shop was fast, efficient, and professional. I would definitely be back the next time I need more work done on my car!
They did an excellent job on my car. I got into a bad accident in September and they made my baby like new again. Sergio was extremely helpful and guided me through the whole process. The paint is flawless and everything matches. I hope to not get into another accident but if I do, I'd go here again in a heartbeat
They did an amazing job repairing my car after a pricey accident. The car looks brand new, you can tell they know what they're doing. The paint matching on my car was perfect. They were very transparent over how long the repairs were going to take, and kept me updated on my car's progress regularly.
Sergio was very nice and professional and his brother too. Clean, calm environment. Amazing customer service. They will keep you updated about any situation. Great people to make business with. Highly recommend them.
I bought a car through Carvana and it was damaged during transport. Sergio and his crew was able to reach out to the warranty company and was able to get everything resolved. Can’t event tell the damage is there.
Thank you USA Auto Collision Center for giving such great, smoothly and efficient service towards me and my BMW. Sergio at the shop and the rest of the team were very attentive and courteous to our needs. I totally recommend this place to to get your car fix with no hesitation, they are sincere and extremely professional at what they do. They even go the extra mile to help you with your car rental coordination if needed and wash your car when it’s done repairing! So grateful to have found them!
Very satisfied with the customer service provided by Sergio and his team. He kept me updated of the progress and picked me up at the car rental location as courtesy. Thank you so much.
I have been coming to Sergio & his son's for over 15 years & they are the absolute BEST! Kind, respectful and amazing repair. Whether they replace parts, painting or both 😊! I highly recommend them!
I had my brand new black Elantra sideswiped, and USA auto really did an excellent job restoring it back to stock condition. Paint matches perfectly, and panel profile, gap spacing and even the protective stickers we're restored to original look. Sergio has been more than helpful and offered detailing and refinishing the paint under warranty if anything went wrong with it. I believe they do stand by their warranty and really care about their customers. Thanks, Sergio!
10 STARS!!!
The staff here at USA auto collision is the best. This is the best customer experience i had with a business. super friendly and super easy to work with. sergio went above and beyond to accommodate my sister and I, we had a STRESS FREE experience dealing with them. their work was better than new believe me when i say that. i highly highly recommended them!
Sergio was a pleasure to work with. I was recently involved in an auto accident where the driver fell asleep at the wheel and rear ended my jeep. They gave me an estimate for the work, contacted the adjuster, made arrangements for my rental. They are very attentive to detail due to the simple fact that they put blinders on the carpet and on the seats. Unfortunately I hope I never have to work with them again but if I do rest of sure I know who to turn to
USA auto collision center fixed my bumper quickly, and touched up my paint professionally. Stayed open a little later to assure I got my car back that day. Honest pricing and good service 10/10 would recommend.
USA Auto is the absolute best!!! I’ve taken my car there twice and they are extremely helpful and accommodating! They always do the most amazing service on my cars :)
This place is awesome. I got into a car accident just the day before Christmas and these guys made everything easy. Johnny really helped me out with every question I had and walked me through every problem. Great job and my car looks perfect.
The Escalante brothers, Sergio & Salomon and their staff are awesome! My family and I have been getting our vehicles repaired for the past 10+ years and I wouldn't go anywhere else. Their work is of the highest quality and there is no mistaking their core values based on treating customers with dignity and respect, and most importantly honesty. USA Auto Collision has my loyalty for as long as they are in business, which I am confident will be a long time, considering this is a fsmily business and the 2nd generation is already fully involved in the growth and success of the shop. Thanks, guys!
~Andrew Kadera
Sergio Sr.and Sal have been doing excellent work for decades. It is awesome the family tradition is continuing with high standards with the joining of Sergio Jr. and Johnny. Truly great people and outstanding quality work they put out. Just purchased a Tacoma for my daughter and it had a few years of dings on it. The USA team hooked it up and had me looking great by fixing all the damages that made the truck look like new. They are quick and perfectionist which is hard to find these days. i would and will recommend USA to everyone that needs body and paint work. Thanks
Very happy with the quality of work Sergio and his team perform. I take all my vehicles to them because of their attention to detail. They take great pride in their work and it shows in the finished product. I highly recommend USA Auto Center.
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