Greeted right away when I entered the business. Manny was my agent and he was excellent in understanding the need, the situation, and what needed to be done to resolve the damage. Quickly taken care of.
Great customer service and definitely have a body shop now for any future needs. Joey and his team helped me out and fixed my car in a timely manner doing the holiday time .
Irving and his staff made this a very smooth experience. I was informed about the whole process. I received my car before the processed date and it looks brand new. I highly recommend this location.
Caliber Collision took care of two separate collisions for us and worked with both insurance companies to handle the claims. We will definitely return here if the need arises.
Ervin was our service specialist and he was very communicative and transparent. They had my 2024 Tacoma in and out in 4 days.
I have USAA insurance and the collaboration between Caliber, enterprise rent a car , and USAA insurance is seamless.
Awesome experience.
Irving helped me out alot and gave me the best service I can ask for, if you come to this location. Ask for Irving, will indeed make sure your car is back to perfect and he treats the car like it’s his. So finishing detail was point on!!
I had an outstanding experience with Caliber Collision in El Segundo. From start to finish, their service was exceptional. The entire team was friendly, professional, and kept me informed every step of the way. The repair work was of the highest quality.
They made the entire process simple and stress-free. Even the rental car pickup and drop-off were seamless. I highly recommend this shop!
We had an excellent experience at Caliber Collision in El Segundo. Our Service Advisor, Harlen C., was extremely professional, caring, and kept us informed every step of the way. The car was finished a day ahead of schedule and looks great. It’s clear that Harlen truly cares for his clients. Michelle also did a wonderful job assisting with the documents and making the process smooth. Highly recommend this location!
I had minor damages to left front side. Dropped off my vehicle on Monday and it was completed by Friday. Really fast turnaround. The staff was really friendly, professional. Received updates by text of the cost,completion time. Thank You everyone for an awesome experience.
I had two automobile body damage repair needs to be addressed, from two recent incidents. the work was well done, including damage to weatherstripping, from a -possible vandal. Very good!
The whole team was great! They kept me in the loop and updated on all my repairs. The manager was the best! My car needed an extra part and he came out on a Saturday to allow me to pick my car up sooner because they're close on weekends.
I would most certainly recommend someone here.
Thank you!
Excellent customer service from the receptionist to my Advisor, This team kept me informed from the beginning to the end, they answer every question and kept their promises on every aspect when my car was ready. I honestly was very satisfied with the finished outcome. I will recommend this team to anyone.
Excellent workmanship, thoroughness and detail. Outstanding customer care and communication. Transparent for the duration of the process, follow up calls to check on how the vehicle was doing.
It’s no surprise this shop has such high reviews. My car was repaired to look brand new and they washed it. Completed it faster than I expected. Great communication the whole time from start to finish.
Everyone was very nice and helpful. It was a smooth and hasty experience. I would recommend Caliber Collision to my family and friends. I really appreciate the lifetime warranty on the repairs. 10/10 experience.
Audensio was excellent and professional. They fixed my car within two days, which shocked me. I have taken my car to other shops, which have taken up to two months for a relatable damage to be repaired. They set you up with the rental as well. I didn't have to deal with figuring out about rental, it was waiting for me when I decided to leave my cat for repair. I am more than happy to have chosen Caliber Collision. I hope that I don't get to come back but if the unexpected occurs, I would definitely go back to see them. Definitely choose Caliber Collision, you will not regret.
Caliber Collision will not disappoint. Professional, Knowledgeable and helpful. Gaby and Mia are wonderful. My vehicle was returned to like if nothing happened. Nice to know theirs still good customer service. Thank you Caliber team.
Super awesome & super fast!
Gaby assisted us and was very patient throughout the entire process!
She made the horrible experience of getting hit so stress free and easy! We appreciate you! She truly went above and beyond!
Caliber Collision location on (760 Lairport St, El Segundo)This is the best body repair shop in Socal for sure!!!! They made my car look better than how it came from the dealership. Audencio is the best Estimator he made sure everything was right he also has great communication skills he let me know in depth what everything was on paper before signing anything he made sure everything was right even gave the car another good detailed wash before I left!!!!
Overall experience was Exquisite!
Had a great experience at the El Segundo location. Audencio and his team offered great customer service all the way through the process, and did a great job interfacing with my insurance company to ensure that all the repairs were completed properly. The body work was top notch and my car looked like nothing happened to it after Caliber was done with the repairs. Highly recommend this location.
The best body shop experience in our life so far .
Audencio and his team where amazing. This people are professional and nice. I was informed in every stop of the repairing.
They finished my car earlier than was expecting.
Definitely the best shop in LA.
Caliber El Segundo is amazing! The staffs are super friendly, patient and knowledgeable. Sophie was so helpful in the process of repairing my vehicle and made everything so easy for me. And the repairing team did an excellent job too! I highly recommend this location!
Absolutely incredible job fixing my car. Luis was so helpful and always got back to me and updated me in a timely fashion and is generally a great guy! He explained the entire process to me so thoroughly and always answered my questions. Hopefully I’ll never need it but if I do I’m going to come back to these guys!
124 Nevada St, El Segundo, CAAuto repair shop
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