Great customer service!!! Very knowledgeable and friendly! There now my to go place for what I need and I will definitely be recommending them to fam and friends! Thank you !
Awesome job bringing my camry back to life, this is my second time bringing my car in for fender bender and they never disappoint me got my car looking back to life appreciate the great job they did always 10/10. I recommend this place for any body work that needs to be done ✔️ 👍
I brought my car to Express Collision Center after being involved in a hit-and-run that damaged my door and fender. I did not bring the vehicle in for any headlight, electrical, or lighting modification work.
During the repair process, I was told that I had brought the car in with a faulty headlight. Prior to the accident, I regularly drove this car at night for school and both headlights were working. I was then told that one of the ballast were bad and that my existing wiring was considered a “fire hazard.” It’s worth noting that I had previously brought this same car to the shop with the same wiring setup, and no concerns about it being a fire hazard were mentioned at that time.
When I first went to pick the car up, I had to leave town. I was told that he would try to fix the headlight issue and that I could get the car back the next day. Before any LED installation was discussed, I asked whether there would be a paper trail or written documentation for any headlight-related work, and I was told ahead of time that there would not be.
Later, I received a call explaining that LED headlights would be installed and that the HIDs would be replaced. I agreed to proceed and paid $100 for parts with the understanding that the headlights would be replaced and that everything would be fully working when I picked the car up. In hindsight, I should have paused after being told there would be no documentation, but I chose to move forward.
When I picked the car up, I initially only checked that the headlights themselves were turning on. A few hours later, I realized that the daytime running lights (DRLs) were not working. When I called to ask about this, I was told that the DRLs did not come on because the headlights were aftermarket.
The headlights installed are VLAND headlights, which are designed to be plug-and-play. During further troubleshooting, I discovered that an additional ballast had been installed for the LED headlights, even though these headlights do not require one. This added unnecessary complexity to the electrical setup and made troubleshooting more difficult.
After replacing the fuse, I found that the DRLs and taillights would come on only when the driver-side headlight was unplugged. That same driver-side headlight was also loose and would flicker on and off when the wiring was moved. With both headlights connected, the fuse continued to blow and the taillights would not stay on, which made the car unsafe to drive at night.
While troubleshooting, I also found three wires taped together that were exposed and touching each other. After additional troubleshooting on my own, I determined that the primary issue was a short inside the headlight assembly itself, which required replacement.
In addition, the side markers on the car had been changed. Prior to this visit, the side markers were simply blacked out. Afterward, they had been replaced and tapped into the turn signal wiring. One of the side markers was epoxied in place. I did not request or authorize replacement of the side markers. The side with the epoxied marker was also wired in a way that caused it to blink consistently whenever the DRLs were turned on.
Regarding the body work, when I first arrived to pick up the vehicle, a portion of the door damage from the hit-and-run had not yet been repaired. After I pointed this out, the issue was addressed before the car was released to me. I was also given my old HID components back, but one of the HID wires had been returned to me cut from the ballast.
Overall, this experience was frustrating due to communication issues and multiple electrical problems that were not resolved as expected. I’m sharing this as an honest account of my experience so others can make an informed decision.
My car went in for repairs and was out before i knew it . Great service and repair turn around time is amazing the work is incredible. They go above and beyond to service the customers needs will be taking all my future vehicles to them. HIGHLY RECOMMEND!!
Johnny and his staff was awesome. They repaired my Subaru outback. Johnny walk me through the repair process and handle my claim for me. They did a amazing job on the repairs.And even got it done 2 days early.
Johnny and his staff made my husband’s dream of over 50 years come true. Their expertise and perfection to detail brought our 34 Ford Coupe to life! We are more than satisfied, we are thrilled with their work and talents they used in giving us a dream come true.
Thank You, thank you for your excellent work and customer service.
A big thank you to Express Collision Centers for applying my spoiler perfectly ! Great service and friendly customer service, will definitely be going back for work ! highly recommend!
Took my truck here to express collsion in wasco & im so satisfied with everything, all the work and everything turned out great. I recommend everyone to come here and bring theyre cars
Took my car in wasco and rami take care of it till I receive my car. And Jonny the owner he is a nice respectful person when I took my car. They are the best body shop in wasco stop by
Best in town, they had great communication with us and the insurance company. They sent the estimate over, and got us in right away. I even had a different issue with the headlight and they are fixing it at no charge. Definitely recommend.
I recently visited Express Collision Centers inc and was extremely impressed with their fast service! They completed the repairs much quicker than I expected, and the quality of work was excellent. The staff was friendly and professional, making the whole experience smooth and hassle-free. Highly recommend!
Fixed up my entire front end and left it looking like nothing ever happened. Very nice staff always keeping me updated and responds quick whenever you need to talk or ask questions! Highly recommend
I took my vehicle in for an estimate early on a Monday morning. The estimate was done immediately. I was satisfied with the estimate and left my vehicle. It was promised to me on Thursday that week. I got a call on Thursday morning, letting me know that my vehicle was done. The part of my vehicle that was damaged looked brand new. I would definitely recommend these guys.
Highly recommend these guys. Fixed my truck after another place botched it. Price was good for the amount of work that was needed and was in and out in a few days.
They did a great job and kept me updated through the process. I am happy to have my car back looking better than when I dropped it off. Thank you so much!
I have an amazing experience. The team gave me great customer service. They did the job in a couple of days and the results were excellent. They gave me a great price, which was significantly lower than the other auto body repair shop places I went to. The job turned out excellent and I was happy to have sought their services. I would highly recommend them to someone looking for quality work.
Took my car in to get a bumper fixed. The repair job itself was okay, but what upset me was the inspection I made after my car was returned to me. I washed my car prior to handing it off to the shop and it was returned very dirty. There was water and mud stains all over my tires and I can’t get them off even if I wash them. The part that is used to buckle the seatbelt was broken by the staff and it’s hard to buckle the seatbelt. Furthermore, a lot of my car settings were messed up once my car was returned: radio, steering wheel, car lights. If the only thing that needed to be repaired was a bumper, why were my lights and radio turned off and why was the steering wheel lowered? This just makes me believe someone drove my car far away from the shop. Maybe someone took it home and this is why all of my car settings were messed around with. Also, make sure to pay with a card or with the exact amount in cash cause he will not give you change. This is why I give this place 2 stars. I expected to get my car the same way I gave it to them.
These guys offer nothing but A+ work and service. Took in my truck due to some fire damage and they left it like nothing ever happened. They constantly communicated with me through out the whole process giving me constant updates of how things were going. Not like other shops that you don’t hear from them in weeks. Highly recommend this place or any automotive repairs.
Was a run around from the insurance but my boi got it all taken care of for my mom and me and the work has already fallen apart on one side and the motor that they replaced mine with is having issues ran good for 1000 miles and then started knocking they had no way of know the conditions of a used motor. But was hoping it lasted a longer than I did they did there best for the situation
These guys are awesome and did an amazing job on my truck had a small dent and deep scratch on my front fender and they did an amazing job like it never happened. Will definitely go back again. Call up Johnny if you need some body work or paint👍👍 100% recommended
Can’t thank Johnny and his team enough. We hit something on the 5 while traveling to visit family and Johnny was able to see us right away to assess and fix the damage to my car’s underside. He and his team had us back on the road in 5 minutes!!! A true lifesaver. I wish I had someone like him as my local mechanic.
So very grateful for the incredibly kind folks at Express Collision! This place saved us while we were driving on the 5 and hit something- this was our saving grace in a pinch. Excellent service, extremely fast, no wait time. Thank you Johnny and the team!! 🙏
Service was straight forward. Had an idea of the cost upfront. They found extra damage during disassembly. I was informed right away. I was told 3 weeks. I let them know I needed my car back quick. They got it back to me in a week and a half looking brand new.
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