Copart - Bakersfield JunkYard in Bakersfield (CA)

We arrived to dusty Bakersfield, went inside the office to pay for the vehicle good customer service,purchased a 2013 Toyota Prius with low miles , front light damage , bumper and reinforcement bar only, no carpet mats , and missing relays, somewhere between the accident and the yard took the relays, management should be aware

I was in a car accident and went to pick up my items and did not find my Powerbeats pro earphones, my Skullcandy dime 2s; any of my electronics (charging cables and adapters), or any of my money I’d left in there. Really bummed about this. I filed a police report and attached a picture of inside the car where u can see that the charging cable is plugged in, and I didn’t get it back.

I guess I got lucky. Wrecked my car outside of Bakersfield. Ins told me it was here. Came here two weeks later. They gave me wheelbarrow, got my big box, 2 12's, and 1000 watt amp, money, wires and every other personal item I had..Out of my lowered wrecked jag

Plan on waiting outside 25- 30 minutes. Hopefully you have a vehicle you can wait in. Insurance chose this place.

Improperly listing vehicle damage. Barely managed to return the vehicle back even though did not even load it on a trailer. Waited over a month for refund of the vehicle. Driver fee has not being refunded yet 4 months later. Hanging up the phone when calling. Manager not returning phone calls. Emailed at least twice a week and only got him to reply every couple weeks with more promises and new excuses. Super frustrating and disappointed. Worst costumer service experience ever.

THIEVES!!!!!!!! Absolute THIEVES!!!!!! Money and chargers GONE! The fact that this place allows their employees to continue working here. Further action will be taken. Your employees steal and nothing gets done. We will be back to get everything back!!! Absolutely shocking this place has 4 stars. Disgusting.

Got hit with a surprise $140 dollar charge and an hour of loading delay because of that sudden charge. You can be the only person in the lot and they will still take their time to load you. Edit: finally loaded. It took them 2 and a half hours to make time for a service I had to pay for.

Managers are lairs and are lazy, incompetent workers. Mind blown how they make up rules and can prove them and change their stories. Seriously need training and get these guys fired for being lazy

I don’t know how people do business here owner and employees are rude . So people buy wrecked equipment, cars etc with no wheels and they want customers to tow it out with no wheels. So customer calls tire company to put on tires so they’re able to tow equipment out of yard , well a female walks out of the office yelling at the tire guy screaming to stop working, unprofessional along with another gentlemen. An easy excuse me you’re not allowed to work on the property would of been nice. You guys are not better then anyone to be talking to someone like that. Would give 0 stars, poor attitudes, and customer service.

This is the worst trash business ever... will definitely call corporate and report all the staff have a group of people that will sign a petition to remove unhelpful staff...we are the ones who buy and make company work...

When I showed up to recover my personal belongings from my car that was totaled. Apparently they have no knowledge about my laptop, dj speaker, vintage electric guitar, and a new machete.Straight and simple, if your got a car going to this lot, take all your valuables out before it gets there because they will steal your things. 👎

This place is terrible they tell you to sign in to be helped at the desk and when I signed in the wait time goes up instead of going down horrible service and staff

i got someone named victor san jose who is supposed to be my contact to sell personal vehicle. my car did not sell. ive been trying to get my car out for about 6 days now keeps ignoring my calls/messages says he was in vacation , go to office they can handle it the office people did not know/do anything finally he says everything is ready to go i show up only to be told i have to wait an hour to get someone to drive my car out so i wait i owe fees which was expected with a credit card machine on the counter they say cash only no cards idk about you blew my mind to top it off they dont have my title in the office jose has it and he is ignoring my calls/messages again first and last time i do anything with copart

A giant corporation taking advantage of all of its customers. Sad. Bought a Run and Drive car and it was missing the keys and the catalytic converter when I picked it up. When you tell them about it they act like you're bothering them and then spew out their policies about not being responsible for anything. Bottom line is, they have all the cars so they can do whatever they want.

Got a deal on a beauty and not the first car or The last

When i attempted to get my personal items, from (not) my car, all of important paperwork was gone, alongside with my kids' Nintendo DS and wireless headphones, and a crackpipe on the front seat.

The whole process went quickly. The staff was very polite. It was a great experience. I highly recommend doing business with Copart.

I buy a BMW in copart bakerfield with "minor dent / scratches" and the engine does not work, it does not pass smog check and it shoots a lot of smoke (mechanical problem) but they do not mind putting any pretext to be able to sell it. I loved copart but doing this kind of thing is very wrong to deceive the people who with great effort bought our cars and the worst thing is that it is sold as it is where it is so you can not do anything very bad copart that is not right or Professional, now I run out of money and with a junk car

THIS COPART BRANCH IS THE SLOWEST ONE HANDS DOWN‼️ IT TAKES HOURS TO GET LOADED AND ON TOP OF THAT YOU STILL HAVE TO WAIT TO GET YOUR PAPERWORK‼️ IM DONE WITH COPART😤

Greg Mainello and stuff where very helpful after a miss understanding and they are great and helpful and I would definitely go again.thanks again .you guys have a wonderful day

be award if you are buying a car that is label as undercarriage it means that it doesnt have the catalytic converter copart is stealing the CATS from the vehicle, I just bought 2 cars and no catalytic converter. be award they dont help you.

It offers you membership and then they come out that you can't buy in California only in another state

Worst copart in the US. Absolutely rude employees and unhelpful with anything. What an embarrassment to the COPART NAME

Horrible customer service. Horribly ran by Brenda. Always one loader at all times expect to wait all day.

One of the few coparts were their staff is always polite and helpful.

$155 FOR BIDDING ONLINE???? CHANGE THAT ...WE AS MEMBERS WE ARE PAYING A ANNUAL FEE .. AND STILL PAYING FOR BUYING EACH TIME.😲😲😲😲😲😲😲😲. I BET U GUYS ARE DEMOCRATS

It was great they bought my vehicle with no problems