We love this place, best customer service ever, these 2 guys are very hard workers, friendly and helpful, we will always come back. Take your recycle here it’s worth the drive from Chico
I had to pull recycling out of my car for the second time because of their no sorting on site policy. I will file a complaint against this since that is the only way this buisness will learn that its a ridiculous policy.
“No sorting of recycling on the facility” is one bag of glass/plastic a problem? Apparently. I sat and patiently waited for someone to unload an entire gooseneck trailer of recycling, hundreds of pounds of cans, glass, and bottles but I can’t sort through one bag that had a mix of glass and plastic because it’s a hold up to other in line? How about a sign on the entrance of the line so that people know it has to be sorted before waiting for 45 mins? Not to mention, unloaded all of my recycling before they mentioned this rule all because the owner was busy talking it up to the car behind me. Could’ve had all of my recycling sorted and thrown into a bucket but instead was turned away and continued to wait for the person with gooseneck trailer to pull out because they were still waiting for their payment. If you like waiting in lines for slow service where they talk more than they work this is the place to go!
Very helpful, no place in chico to take large quantities of recyclables. So its either Orland or Oroville. The so call chico greenies shutdown though legal challenges the only place in chico on 20th street. So wonder why people just throw there recyclables away. That .05 cents turns into another tax
Longest wait time is 4hrs on a Saturday. Got there at 1040am waited through their lunch time which happened when I was in the long line, couldn't get a way to leave to come back another time/ day.
They need to hire 2 more helpers. Wrote to their head company about it.
I use this service very infrequently only 4 - 6 times per year. But this takes the prize unacceptable in wait times.
It's not Bigfoot any longer. It's another recycling company place. Very nice people working there now. Tuesday thru Saturday. Go early open at 9. This location is in Orland.
Horrible service. They treat their customers like trash. Almost wouldn't take us after we had been sitting there for 15 minutes because they had to go to lunch even though they had 3 guys working there. They also let somebody walk up and cut in front everybody.Talked to us like we were 5 years old. Wouldn't take all my glass bottles because they said they could only fill up 2 of THEIR barrels. Will be taking my business elsewhere.
The worst service I've ever had . can't believe the place is in biusness with that kind of boss it has , I took my business somewhere else where I feel more welcomed. YOU ARE BUISSNES PLACE act like it. Do not recommend going here. Side note: not sure if he's the owner but the man running the register seems racist
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