NAPA Auto Parts in
Jackson (CA)

Very nice and helpful employees

Not good service like 10 people in line one person. Behind counter every time I go there

Ok parts store. I had a few parts fail here. I would not recommend

Easy stop for windshield wipers. I stop at Napa because they always are friendly and helpful. Always the right parts.

Had a great experience. Very helpful. Had my parts in stock. Friendly and helpful staff.

Great transaction. Had what we needed in stock.

I love stopping by whenever I get the chance. Even though I usually have to leave immediately after I get there, it's always nice talking to Dani, Kristoff, Chelle and StePhan. They always manage to make my day so much better than it was before that.

People who worked there was rude to my sister. Said he didn't wear a name tag .

Employees very knowledgeable, if part not in stocks can usually get within 24 hrs.

I placed an order in my cart to pick up in 30 minutes. The price of the part was $65.99 in stock. When I arrived at the Napa parts store the price was $98 ??? It is called Stacking the Deck ..

Stores clean, staff are friendly. They are a step up from the other big box auto part stored. Some things are just fine to buy here however not everything. Steering boxes sold here for example are sourced from cardone. Cardone treats every box the same and does not check clearances or wear for each box. So when they stuff all of the beltline rebuild parts in there, some boxes have more wear physically than others and this causes slop in MANY cardone rebuilds. This was the case with the last steering box i bought at Napa. Installed on a stock chevy pickup, it had as much slop as my 30yr old box. I ended up getting a Redhead for around the same price and wow what a difference. Thats because redhead, unlike cardone measures boxes for wear and clearances and installs appropriate undersized or oversized parts to account for said wear. The result is that they're boxes are tight with ZERO play. This went on my stock chevy that eventually got lifted and sas swapped with a dana 60 on 40x14.50 Mts. Still after 3 years not a bit of play. If I was the ceo of Napa, I would personally only order from reman companies that can make a good rebuild. No store wants an upset customer to have to return parts and no customer wants to waste time installing and uninstalling poorly remade parts. Cardone really drops the ball with steering box rebuilds. But what do I know Im only a custom auto builder and fabricator with 20 years of experience under his belt.

Had to wait for an online order that said would take 30 min. Took 2 hours, but other than that, great place

Great prices and wonderful customer service

Completely sold on Riebe's in Jackson. My wipers were making a terrible racket today while raining. Hadn't changed them in two years. I pulled into the lot. They immediately axted me what I needed. So he hooked me up within minutes after telling him what I needed. To my shock, he went out to my Toyota Sienna, and installed all three wipers. I was down the road quick and squeaky free. Yeehaw.

Walked in looking for snow cables and they had them. Great service 👏 saved me time and money 💰

Friendly and knowledgeable staff facility Well stocked and clean

Fast , courteous service! Perhaps more important, they always seem to get the correct parts for my needs! Also should mention that all staff were wearing face covering & state mandate signs clearly posted! Appreciate the professionalism!!!

Not the cheapest but quality parts and all of the staff is incredibly helpful and knowledgeable

Went to 2 different napa's to get my boat alternator tested, the guy in Locke ford said they couldn't test marine alternators, bs, and the second store's tester wasn't working. Still haven't had it tested...

Took a friend to NAPA Auto parts he got what he needed we did the repair work in the parking lot they did loan us tools

Very surprised they had the oil filter I was looking for and I got a good oil at a decent price

Was able to find all the parts and fluids I was needing. The staff was very helpful in finding what I needed.

Needed help on a type of lubricant to keep lockable door over gas cap from being unable to open. Had a good discussion and got a product I can keep in my car.

Good service. The parts counter guys are very helpful.

Helpfull and very present staff who know their job, great stock of parts.

This is a large store. They find the parts fast, correct so far. No 5 as the don't turn or press.

The Staff and Owner were FANTASTIC! I purchased a Starter down in the Bay Area a few years ago, Didn't have a Receipt but they not only refunded the Core charge but reimburse the cost of the New Starter I bought. This WILL BE my go to Parts store from now on. Thank you!