This rating is based on customer reviews, inventory size, pricing, and service quality
Allen's Automotive & Towing Inc in Livermore, CA draws mostly positive reviews for helpful, personable staff, quick tows (often within 30 minutes), and success sourcing hard-to-find parts—from catalytic converters to trailer wheels. Some praise fair pricing and half-price rims, plus an organized yard and guidance that make parts easy to locate. However, feedback is mixed: complaints cite rude interactions, long callbacks, a no-show tow, being kept out of the office, and inconsistent pricing (even higher than new). One reviewer notes confusion with another tow company. Overall: 74/100. Best for hard-to-find parts; verify quotes and ETAs.
What clients say about Allen's Automotive & Towing Inc in Livermore (CA)
My policyholder found themselves in a tough spot at a school in Livermore while waiting for their child—their car battery had died. I reached out to several towing companies, and Allen’s Towing truly stood out. He listened carefully to my concerns, verified my identity with professionalism, and sent assistance within just 30 minutes. My policyholder was incredibly impressed with the speed and efficiency of the service. Thank you, Allen's Towing, for turning a stressful situation into a quick resolution!
Allens Automotive & Towing Inc made the towing process very easy and pleasant. I will definitely use this company again if I need towing services. I highly recommend them.
Incredibly rude, incompetent, and lazy staff. Unreliable is the lowest of the low worst communication on planet earth. Take forever and a day to service and give any and every excuse as to why they can`t send someone out.
Only had a small interaction to release my car to my insurance company, but the woman at the front desk was very kind and helpful with filling everything out. I was concussion in the accident, so her help and understanding was greatly appreciated.
THIS IS NOT THE ALLEN’S TOWING THAT LEFT YOU (and me) STRANDED.
If you booked thru StateFarm in The City this isn’t them, I already called to bit** and made that mistake.
Allen’s Towing and Recovery in Pacifica is the bad one
Currently I've been waiting for a tow for 17 hours. They stopped updating me on my tow time around 6 pm last night (it's now almost 10 am the next day) and they started ignoring my phone calls last night around 8 pm, four hours after I first called them. Zero chance I'll recommend them to anyone. Choose safety - call a different company.
Looking place to have your 6.0 Powerstroke repaired, this is the place. Technicians are knowledgeable , honest and fair. They installed BPD egr and oil cooler several years ago. Truck has run great since. Recently needed a new FICM, they diagnosis it and installed a new one provide details and updated to the repair. My experience has always been positive with this shop, I have other choices in the Trivalley for diesel repair, but go out of my way to have them work on my truck.
These rates are astronomical for retrieving a towed vehicle! If you are short $7 don’t fret, they have three bathrooms you can clean to cover the difference! Great candy bowl on their counter, I suggest you take advantage of it.
This company cannot afford private parking for their trucks. They park these big commercial trucks in our neighbors - unsightly and dangerous. DO NOT SUPPORT THIS COMPANY
My starter went outand the AAA tow truck driver recommended this shop and im not disappointed.they were really friendly and prices were about average with other shops. They got the work done quick on my car and kept me updated with the whole process and even gave me a ride to the rental car place across town
The don't respect your time
The really rode people
I was waiting for more the 20 minutos
To go and get my card and I already pay
The boy how works there is rude
HORRIBLE...waited over 1 hour for a tow ...when they arrived, they brought a regular tow truck when a flatbed was ordered...then just laughed and left....this is the second time this company has promised to bring a flatbed tow truck ...waited over 1 hour each time...the first time the flatbed truck already had a car on the flatbed ...REALLY??? why even show up....DO NOT USE THIS COMPANY!!!!
4000 Dagnino Rd, Livermore, CAShooting range
5584 La Ribera St, Livermore, CAWaste management service
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