I highly recommend this place for towing and fixing your vehicle if you have anything wrong with it. They can fix it. Holla at my man Joe; he will definitely get you right. Fast and efficient, he'll get you in and out quickly. For all surrounding areas, contact Joe. I promise you he will give you a reasonable price. He fixed my Pathfinder within one day. Thanks, Joe, you have my business for life.
My car got stuck in park on a hilly driveway and I didn't know who to call. I found this company from Google, and I can't say enough wonderful things about them. Devin, who came out to help me, was super nice, courteous and respectful. I think it was Patrice that was with him, she was super sweet and caring. I was so thankful of their help, I can't say thank you to them enough. I'll definitely be keeping their number in my phone if I ever need help in El Dorado again.
I strongly do not recommend the company ElDorado Towing & Recovery, especially its owner, Joe! They are unprofessional and aggressive. Their fleet is outdated, constantly breaking down, and damaging customers' property. We experienced this firsthand.
Their old tow truck arrived four hours late and broke down twice on the way. Then, it couldn’t load the car because the winch was malfunctioning. We had to wait for another tow truck, which arrived an hour later. But on the way to the destination, it broke down again!
I called Joe multiple times, and he started rambling nonsense—saying things like “these things happen,” that they are “the best in the business,” and that they “work with the police.” I checked Google reviews and found several similar complaints from customers wanting to sue them. It seems like this is their standard behavior.
I contacted Joe again and told him we would leave the most negative reviews about them. He responded that he didn’t care and that it wouldn’t affect his business.
Overall, I strongly advise against dealing with them! They are unprofessional and disgraceful people.
We have used them 3 times now. They always arrive in a timely manner, professional, and friendly. Much better than competitors even those that have a slightly lower price. You get what you pay for.
These guys are THE BEST!!! Not only are they super professional, but they are THE example of the benefits of living in a small town... they treat you like family and they'll lend a helping hand!!!
5 stars is NOT ENOUGH stars to rate the team at El Dorado Towing - I give them TEN ⭐'s!!!!!!
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