The people at omega were extremely nice, came by without a call to anything and they were able to get me in quickly. They quickly diagnosed the issue with my turn signal and within 30 minutes they were able to resolve the issue. The shops full of honest and kind people. Definitely coming back for any future modifications.
I visited Omega Truck Accessories in Alma, AR based on the recommendation of a friend, and I was not disappointed. I dealt with Derek who very patiently showed me the product I was interested in. He went over prices and answered my questions. The installation of my new running boards was smooth and seamless. I would highly recommend Omega and Derek!
SENIOR CITIZENS BE WARNED!!!
OMEGA CAR AND TRUCK ACCESSORIES WILL TAKE ADVANTAGE OF YOU by not taking accountability for THEIR mistakes; instead, they will insist THEIR mistake is YOUR fault and will feel no guilt whatsoever when you’re issued an $800+ repair bill to pay for THEIR mistake on YOUR fixed income; in fact, you will most likely have to have your vehicle towed (even though you drove it there and simply wanted a replacement key made) to a dealership repair shop (shout out to the beautiful people at Rhodes Chevrolet) just to repair the damage Omega does to your vehicle..
Yes, folks, you read that right!!! My 82 year old loved one went to Omega (next to Autoplex in Alma, AR) to get an extra key made for her vehicle and ended up going without her car for nearly 2 FULL WEEKS because an Omega employee (?maybe the owner?) locked her car up by forcing an ill-fitting key into its ignition!!
If that wasn’t bad enough, Omega initially tried telling her that her ignition was going out (though she had no issues with it prior to taking it to them) then had the audacity to tell her they never even got to test the key they made (mind you, she saw them -with her own two eyeballs- make the key and take it to her car to test it) before finally telling her that her car was completely locked up (not even the original key worked now)!
After bouncing her car up and down on the lift hoping to dislodge the key (am I the only one that has never heard of this as a solution for a key stuck in an ignition), it was determined that her car would have to be towed to Rhodes Chevrolet to get it rekeyed and have a new ignition installed (though all that wasn’t until AFTER Omega BLAMED HER for the entire ordeal, lied when referencing a conversation with her daughter, and angrily denied any wrongdoing on their part - seriously, folks, I’ve never seen a professional act so petulantly…that man should be ashamed of how UNBELIEVABLY RUDE he was to an 82 year old woman).
Mind you, my loved one merely needed an extra key made for her car; she had no issues with the key and no issues with the ignition prior to taking her car to Omega; what should’ve been a bill of $100+ ended up being a bill of $800+ and Omega staunchly refuses all culpability.
Upon hearing of the horrible treatment my loved one received at the hands of Omega, Rhodes Chevrolet actually knocked nearly $300 off the repair bill, bringing the bill down to $500+ (which is still too much for a widow on a fixed income to pay, but she has to have a car to get around, so, basically, she could pay the repair bill or she could walk).
In conclusion, VULNERABLE POPULATIONS STEER CLEAR OF OMEGA - a business that certainly appears to prey on senior citizens!!
NOTE: this is only a review of Omega - NOT Autoplex!
Worked with Michael to get a replacement key and fob for my truck. He was professional, creative in trying to solve my problem, and I was helped in a timely manner. Thankful for good companies that take good care of their customers.
Cody and gang hooked me up with a Blue Ox tow/brake system on my 2019 Ford Ranger..In and out in 1 day and test drive complete..awesome job by the team!!
Omega is by far the best around ! Professional installation and customer service. Mandy at the front desk keeps you well informed and she bakes great cookies.
Cody was very helpful, he pointed me in the right direction of what I was needing. He made accessories shopping for my car easy and worth it. 5 stars from me!
Cody Issacs is THE person that you want helping you, he made my visit soooo easy and comfortable. Amazing customer service! I’ll be back and will be recommending him to friends.
Cody helped me with my window tint, did a great job giving my car door pleather a long cut. They didnt even clean the window they put the tint on. We will see how the tint holds up. ?♂️
We have had 2 of our vehicles have the side windows and brow tinted by Omega and we are very happy with the service provided by Cody and the team at Omega. They got us in right away. The service was fast and the price was extremely reasonable. Would definitely recommend.
Had my windows tinted, they have a special for the month! 25 percent off, make sure to mention the special to get the discount. My windows look AMAZING.
I called for a quote to get my car windows tinted, and they got me scheduled for the next morning. The tint looks amazing and definitely makes it look and feel cooler.
I needed the front windows tinted on my Jeep Gladiator and called to make an appointment. They got me in the same morning I called and did an awesome job at a fair price! They have worked on several of my vehicles over the years and have great customer service along with professionalism!
So initially was looking into getting a camper shell put on my f150 platinum. I called several places that would install a Leer. Well this is NOT the place to ever call to get this done. First of all- the initial phone calls and order process seemed fairly well but when my wife and I went to pick up the truck RED flags!!! The 12 v dual tube lights that I ordered definitely were no where to be found, the lights they did install had wires hanging down around them, there were chips in the paint along the windows and the metal then of course the pearl white paint definitely doesn't match (can't do anything about that), the liner was bubbled up In areas all inside the camper and lastly I specifically wanted it to where when I was inside the camper that I didn't need to run my truck and headlights. There should have been a proper switch placed on it. When calling and addressing all my concerns the switch drastically changed on the customer service attitude. Told me that Leer was no longer using or installing the tube lights because of them not sticking. I called several places, this is in fact INVALID information!! When I took the truck back to get a prop switch put on i was told I would get a call when it was done and hours went by with no call. Luckily, I called before they closed and they said yea its been done for a while. They also told me they would order the right tube lights and yea havent heard from them since!! They are absolutely CLUELESS to this type of product. $4000 in their pocket and I'm not a very satisfied customer. Will NEVER use them again.
I love using Omega! The guys do great work and they know their stuff when it comes to vehicles.
However, when I drop off my Jeep and I’m told it will be “an hour to hour and a half”, it should not be more than three hours and still no call! I just happened to come by to check and see if my Jeep was ready…and everyone was sitting at the front desk talking. Meanwhile, I’m waiting and killing time, missing work.
Customer service is paramount if you want people to keep coming back!?
The staff at Omega Car and Truck Accessories never let me down. I been doing business with them for at least 10 years now. I will continue to use their services as long as I need cool stuff for my trucks.
Love the place , they remember faces and know what they are talking about as in accessories. Never had a problem with them me and my wife keep coming in with our trucks to add more to them or to make changes .
Omega did a super job on the sprayed in bed liner and window tinting. Looks great. Very friendly And helpful employees. Autoplex has taken care of my auto paint and body repair needs for 30 years. I highly recommend Omega for all your truck customization needs.
Great service. Chanise helped me order my LEER topper. She knew what to do and matched the color up perfectly. Topper was installed quickly and was done right. Highly recommend Omega Truck Accessories. Great work!
I got my Blue Ox base plate installed here on my 2000 Toyota Tacoma plus extra lights in tail light assemblies. They did a very good job. I towed my Tacoma behind my bus about 40 miles and then I noticed the base plate squeaking so I brought it back to Omega to make sure nothing was lose. They were happy to put it up on the lift to check the torque on the nuts and bolts that secure the base plate. It is nice to see a top notch business in Alma like Omega.
We have take our vehicles all over the place and this is the first place that has delivered five star customer and quality service. The prices were more than competitive. We bought a jaguar xjl and we needed tint done, they did an amazing job. Using the best quality parts with lifetime warranty on tint. We recommen anyone who is looking for the best quality service with the lowest prices around to come here.
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