Beene's Towing & Recovery in
Arkadelphia (AR)

They charged my company $8700.00 for towing a truck and trailer that had the tandem axles ripped out from the trailer 24 miles all bc they thought it was going to be a insurance claim but we paid out of pocket and was still charged that outrageous amount. They were not willing to work with us on lowering the bill

Our Trailer hitch welds broke on the ramp to the interstate. It took them a while to get to us but they took good care of our travel trailer and got us safely to the rv park where we stayed the night until repairs were made. Thank you Beenes for helping us

AAA assigned them to bring us gas when we ran out in the middle of nowhere. The shop is 8 miles away and it took him 3 hours to get to us. Terrible service!

I'd highly recommend this towing service to anyone who needs it. My truck fell apart coming off a Mountain Road wail of the main Highway my driver was very knowledgeable and super friendly. He drove down Miles of maze like WMA dirt roads and even charged me $32 less than what was quoted over the phone. 2 thumbs for beenestowning from me....well deserved and appreciated.....don't call one of these crooked places that steal your wallet folks...

My tow behind travel trailer had a flat tire on a Sunday night. My Good Sam roadside insurance dispatched Beene's and they were great. Fast, efficient and very friendly. I highly recommend them.

great ride with the driver! made me feel welcome! talked the whole time! and make it even better gave me tips about my truck! knowing me and my luck this will be the only company i’ll come back to 100%

Car trouble and 200 miles away. Barry got us scheduled with no hesitation! Trent our tow driver who drove us and our vehicle home was super friendly and had no problems accommodating us not just me and my husband but with our kids as well. Superb service and they are not afraid to help out people in need! Definitely 100% recommend this company. Thank you everyone who helped us get home ❤️

I am writing to share a concerning experience I recently had with Beene Towing & Recovery . My company's truck and trailer veered off the road, requiring assistance to be towed back onto the road. Despite no involvement in an accident, we were charged an exorbitant fee of $2640 by the tow truck company. Upon questioning the reason for such a steep bill, we were met with threats of having our truck and trailer impounded if payment wasn't made immediately. Subsequently, when contacting the company's office to dispute the charges, we were met with a fabricated story claiming our vehicle was involved in an accident, justifying the inflated fee. Attached, you will find the bills detailing the unjust charges imposed by Beene Towing & recovery. This experience has been incredibly frustrating and unjust, and I felt compelled to share it to warn others against engaging the services of Beena Towing & Recovery . Their unscrupulous behavior is not only unethical but also detrimental to businesses like ours. I urge you to exercise caution and seek alternative towing services to avoid falling victim to such predatory practices.

Great business. They were quick to respond and quick to get things done. They were very courteous, professional, and reasonable. I’d definitely recommend their services. I heard several recommendations from others in the community about Beene’s towing being good to work with and they completely lived up to it.

Quality service, had my transmission go out on my truck and needed a tow back to west Little Rock. All for a reasonable price the tow truck driver was there quick,had excellent customer service and got me and my vehicle back home safe plus even gave me a ride to the rental car company afterwards. Mr trent and this company are A-1

Always remember yall! "YOU CALL - WE HAUL" Great group of men to call when life gets you stuck!There is only 1 towing co to call.

While traveling by myself from Texas to Illinois with a car full of stuff, I got a flat tire in this area of Arkansas. Mike towed my car to a tire service center along with me and my beagle. Thankful to get back on the road quickly.

They are wonderful people. You just could not ask for anyone more knowledgeable and kind as these guys. And and are so willing to help you in any way they can. They are A Number 1 in book and I have drove trucks for many years glad to have them on my side. Great bunch of Guys! 10 Plus!

Had a flat tire and had to pull over on the side of the road. I called and they picked up the phone immediately, advising they would be there to help change the tire within the hour. 15 minutes later, they arrived to help! Talk about promptness! They communicate very well and the price for their service is very reasonable. They are the best in Arkansas and always communicate with updates along the way!

My drivers went down the wrong way. They got us safe. Had a dispute with time/job. Even though we owe them a lot for saving the day he worked with me on a fair price. Thank you. Found out we actually have used them before. So both times had a good experience. Now we just need to higher better drivers

I highly recommend this company for any and all of your vehicle troubles. They helped me get out of a ditch in the pouring rain! Their service and time was immaculate.

I called for help when my son was broken down 6 hours from home. The owner was awesome and so helpful. He stayed very patient with me with questions. He took excellent care of my son and his car. I appreciate making sure they were towed where they needed to go and stayed safe. If you're have a bad time, this is the company to call and make it better.

My car wouldn't start and Beene's towing came in, quickly diagnosed the problem, and helped me get my car started so that I could make it to the local mechanic's shop. They communicated efficiently when trying to locate my car amongst all of the students parked on campus and the man who helped me was friendly. Would recommend!

We are from Texas on a road trip to Bristol Tennessee, we had problems with our Ford Explorer, we were towed to the Ford dealership by Mr. Bunker, nicest guy ever!! We were back on the road within an hour!! Thank you so much for your outstanding customer service, and BBQ tip for Fat Boy’s it made our trip a pleasant one even with car problems. Great Service👍🏼

My car broke down and I was stranded at a truck stop. I called them and within 15 minutes Barry was there. He was a life saver and towed me to Hot Springs about an hour away. If your reading this Cameron, Barry is gold, and told us about the heart of gold that you have, especially during the winter storm. This is the company that you should use, honest business and good people.

From the time our trailer tire blew out to the time we were back on the road was one hour even being 15 minutes from town! Thank you for your service!! The nicest and friendliest guys work for them too!!

Although it took an hour and half for them to get to me , this is due to the roadside assistance company I was using not giving them the correct location, I would highly recommend them! The gentleman that came to assist me was very nice and considerate of my safety. (We were on the side of the interstate) He changed my flat tire as quickly as he could and even added air to the tire he put on for me.

Our driver was amazing. Very quick response time despite it being NYE. We are from out of town and he generously towed the car and drove us to our hotel and let us unload our stuff before towing the car to the dealership. Would definitely recommend.

Best towing company I have ever came into contact with. Paul is awesome and a god send. If you need help or towed this is the place to call. Humble and amazing and a true godsend again thank you. Our family almost had a serious issue and Paul saved us again thank you for all you do and did.

I would like to start this post by saying if I could give 0 stars, I would. Scheduled a tow with this company after running out of gas on 30 West. Then called my insurance company who it turns out was able to set up transportation for a service to bring gas to my car. Called Beene’s to let them know that I was no longer in need of their services because my insurance company was sending someone with gas, but thanked them for their time. They called me back not a minute later, yelling stating “you called me and cancelled your service, your insurance company called me telling me you need gas, I told them you cancelled, so now you’re stuck on the side of the highway with no gas, good luck sweetheart” and he hung up the phone. I thought this was incredibly rude and unprofessional. My insurance company did not tell me that this same towing company would be the one bringing the gas, and instead of the employee explaining to me that he was called to deliver gas and asking if I wanted to just cancel the tow and keep the gas services, he freaked out on me and hung up without letting me respond. My insurance company ended up scheduling us fuel delivery with another towing service, Prescott Automotive LLC, who I would recommend 1000000x over, and especially would recommend them over the rude employees from Beene’s. My initial interaction with Beene’s was them telling me how far away they were from my location and how long it would take them to get to me, it was like I was inconveniencing them for asking them to do their job. Oh well, I will not making the mistake of calling them again. Moral of the story, do not waste your time with this company!

I was stranded and needed a tow to Cannon'sautomotive shop. I called Beene's Towing and they had distpatched someone to my truck in a relatively quick time. I believe it was the owner's son who towed my truck but I couldn't remember his name. He quickly got the truck on his flatbed and towed me to Cannon's Auto. The guy was friendly and easy to talk to and charged me a fair price for the tow. All in all, getting stranded on a lengthy road trip sucks!!! But Beene's professionalism and friendliness made the headache a lot less painful than it could've been. Thank you Beene's Towing for great service. -Jaime

If youre expecting any form of politeness or professionalism from dispatcher or the driver good luck. I explained i needed a tow from my location on highway along with clear directions and landmarks and nearest exit; and when asked what was wrong i explained again. Dispatcher gave wrong information to driver saying needed a tire change off highway with no info. Driver proceeds to speak condescendingly to me for about 20 min past that. Wont even shake hand when thanking for help. Will never use again.