A year or so ago, I had to have my water pump replaced. Orielys referred me here. I called in and spoke with Gary's brother and he told me to come on in. When I pulled up, the guys said the heard me coming. I thought crap!! It was that bad. So they took a look, quoted me a fair price and even got me in before the weekend before I was headed out on a family trip to the lake!! I work close and Gary even sent his nephew to pick me up in his personal truck! It was around Halloween and he had a full body skeleton 💀 hanging from the bed of his truck! It was great and got lots of looks and comments from my coworkers!! The car ran great and QUIET like before! Got to meet Gary's mama and she was so kind. Great crew, great work great everything! So I was off to the lake! They stay busy and for them to work me in was remarkable! I would and do recommend them to anyone that expects a decent price and honest people to take care of your vehicle!!
I called them at 3 pm, they got me in right away, diagnosed my problem, and fixed it all before 5, and for cheap too. To sweeten the deal even more, they also identified a problem that my car had had for years and gave me an estimate to fix it. They gave me a fair price, but the part from the manufacturer was $700 with $100 labor. They told me enough about the issue and the part that I needed that I was able to get an aftermarket part for $240 and have a friend put it in. They saved my bacon, give them a shot if you need auto work done.
Brought my vehicle in last year in February 2022 with motor issues. They "fixed" it, $2400. I picked up my vehicle and the same issue occurred again within 1 hour. Took it back, they "fixed" it again, another $900. Picked it up and the same issue occurred AGAIN. Took it back, finally got an engine replacement for around $5000 and picked it up in March 2023. Everything is running great. After all of this, I was still happy to be getting my vehicle back and was satisfied. However, the straw that broke the camel's back was when I noticed that all of a sudden after 2 days, I had a BAD oil leak. I crawled under my vehicle, spotted where the oil was coming from and noticed that the oil filter they put on was loose. I literally twisted it with my hand 3 times to tighten it and then wrenched it tight... no more oil leak. Lucky I noticed it and the motor did not lock up. Hopefully no more issues will occur, but that is just pure negligence on their part and I will NEVER take a vehicle back there again nor will I refer them to anyone. I chose not to call them about this last issue because I am just tired of dealing with them, as I have had way more than enough patience and I have been VERY nice throughout this entire "marathon process"...
I stopped by here because I had a major malfunction with my breaks. They ended up having to completely replace the brakes on my car and it was done SAME day at a reasonable price. Friendly and helpful staff as well, the guy that helped me broke down the issues and thoroughly explained what they would need to do and they gave me a ride back to work after I dropped my car off too!
Brought my car in because it had a oil leak and the front struts needed replacing. They had it for over a month, replaced the struts but just left the ABS cable dangling behind the tire and exposed. They also left several other cables loose and didn’t reconnect a couple of pieces in the engine. They couldn’t find the oil leak, even though they replaced a few things trying to find something that worked. Ended up driving it down to my parents and my dad discovered the oil filter gasket was messed up and causing part of the problem. Hard to believe they would have it for that long and not checked the oil filter. They charged me also $2000 and I still have an oil leak. I would definitely not recommend this shop.
This place was great! I needed something fixed quickly the same day and they were able to get me right in. They also took off a little bit for labor, which was so kind. Thank you so much for your great service!!
Would give this place more stars if I could. They got my mom's car in this morning kinda last minute and was able to get her fixed and back on the road by closing time. Super nice guys. Definitely will be back if needed and Definitely recommend!!!
Our truck began running a little rough so we took it in. After almost two weeks and $950, our truck is actually running much worse than when we took it in. It hurts to spend that much money and be worse off than when you started. It seems they couldn't pinpoint the problem and recommended a new engine for another $6K.
These gentlemen will treat you more than fair while providing a quality service...
They have gone “over and beyond” time after time...
Give them a chance the next time you have automobile repair needs!
The service is great. They are friendly, upfront and hardworking. The waiting area isn't anything fancy but they offer fair pricing and do a great job. I will always recommend them
These folks have taken care of a couple of our cars and I am very happy with the work they do. On top of that, they patiently listen to my ignorant and amateur diagnoses, ignore it, and fix what's actually wrong without overcharging me. That's the caliber of people you're dealing with.
Wow! HIGHLY RECOMMEND.......Got me in right away, such nice people, knowledgeable, on time, so reasonable. Never ever again will I use a dealership. I am over the moon happy! They have my business from this day forward.....Thanks guys!
Best repair shop in NWA period. No one has ever taken care of my vehicle with speed and skill like this place. All my family goes there and always will
Brought my 2006 Chevy Silverado in for leaks and brakes. They had it done quick and easy. A few weeks later my rear main seal started leaking again. They discovered that it was a bad part they had it warrantied and switched from Fel-Pro to GM. They had my new rear main seal replaced within a day. Great mechanics! Lots of experience. Very customer-friendly. Thank you Tony and Gary.
I would like to say that yes personal use. We didnt want to do the work. We brought the tires to your shop to have them patched. I should not have given you a bad review because your work is good. Just was very dissappointed that we were turned away as paying customers. We would have rather done business with but had to take it somewhere else. Still love you guys but i think it was more hurtful to me than it was my husband.
I cannot say enough about these guys. Tony is the only honest mechanic I've ever met and he walks you through the issue so you understand why it's not working. These guys are amazing and I won't take my car anywhere else.
I've taken my vehicles to these guys several times and always get a fair price and quick turnaround. I try not to take my vehicles to anyone else other than them so if you are looking for a good local shop then give them a try.
I have a 2009 Nissan Sentra which is a one owner with 59,000 miles with a clean car fax and 29 service records. The buyer wanted Tony to inspect it. The mechanics name was Tony. Tony said the car had a bad transmission. The car has a CVT transmission and they do not shift. He has obviously not ever driven or heard of a CVT transmission. She did not buy the car because of him. I called and complained to service and they had to wright down what type of transmission it was. I had to spell it out, C V T Constant velocity transmission. I told her to Google it. The person I spoke with said they would check it out and get back with me and the buyer. Neither was done. She did not buy my car. I sold it to the next person that looked at it after being inspected by Firestone. I would not take my lawn mower to them.
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