Milestone Auto Repair in
Lowell (AR)

Took car in for what I thought going be alignment. Went pick up was very honest. Told me they tightened something else didn't charge me like others would taking my money to where I would never known. Very nice owner too.

Overall great experience with Milestones Auto Repair. Dalton was great to work with and I’m happy with the results of my new transmission that was installed.

I really love Milestone Auto. I started coming for oil changes for my kids cars when I received the mailers for discounted pricing. They are quick for oil changes with a nice waiting room to stay while it’s getting done. They also provide feedback on items they see that are of concern. The service advisors (Noah) at the front desk are very nice and can explain issues found very clearly.

Great work - better people. They got my repair done in under a week (shifter assembly) and got me back on the road quickly as possible. They even towed my truck to their shop for me. Their communication and work goes beyond generic mechanic shops. I will be back for personal services. Thanks Noah.

The guys gave me a free diagnostic test drive. Came up with the solution quickly. Got me scheduled and took care of my issues. Great service and affordable prices. I highly recommend.

I took my Tahoe to this milestone. Having a pretty bad transmission issue. They were able to diagnose it pretty quick, explained exactly what was happening and put together a quote Unfortunately my situation was a bit expensive, not because of them though. They do price match and are very transparent. With the major issue I had they were able to fix me up in a decent time frame and get me back on the road. I will for sure be back. The honestly, transparency and quality was what I was looking for and that’s what I received

I cannot say enough good things about Milestone and their staff. Dalton and Noah made me feel comfortable and welcome. They were friendly and professional and explained everything so that I understood what the issues were and what we needed to do. There was no pressure, no hard sales tactics, they just explained things thoroughly and answered my questions, and explained why they recommended the course of action. They genuinely care about the well-being of their customers and they do excellent work.

Very easy to work with and a fair price. I had a fuel leak and transmission line leak on a diesel truck and they were able to take care of it no problem. Great people.

I received an advertisement in the mail and decided to give them a try. I thought they did an excellent job. They were very thorough. Explained everything and feel that I was treated very fairly with a fair price. Would recommend you giving this company a try.

Milestone notified me after my oil change that I needed a new head gasket, coolant system drain and flush and a new exhaust pipe. They not only told me but showed me pictures of the problems! Gave me a detailed quote as well. I had them do all these repairs as well as replacing a sensor that went out in the meantime. Their price was reasonable and Noah again went above and beyond with excellent service and communication. Best shop in Northwest Arkansas!

Noah and the crew went the extra mile for me and that’s an understatement. Excellent and thorough communication and incredibly professional service. I highly recommend this shop.

I always receive great customer service from Milestone. Noah and Dalton are professionals and have always given me trustworthy advice. And I am impressed when I get a glimpse of the workspace. It’s as clean as a working shop could be and the techs seem to care about the work they do. I would recommend Milestone to anyone.

Got another oil change today at Milestone and Mechanic Chris A. Is knowledgable and friendly. The entire team makes you feel welcome and comfortable and great pricing for quality service.

Milestone Automotive, especially Noah and Dalton, consistently demonstrate professionalism and courtesy. We have entrusted them with services ranging from routine oil changes to more extensive transmission work, and every experience has been positive. Their team is efficient, transparent, and honest when it comes to pricing, which inspires confidence and trust. The waiting area is clean, comfortable, and well maintained, adding to the overall positive experience. I would highly recommend Milestone for reliable and professional automotive service. ~Marsha & Samuel

Loved the service and their speed, however gave 4 stars instead of 5 because they did not follow-through. I was told of some future repairs that I am going to need so I requested a quote because it was worrisome. However they never sent the quote so now I'm left to wonder if it was a legitimate repair concern in the first place.

Their integrity and honesty is what I love about Milestone. Dalton and Noah treat me like lifelong friends whenever I come in for any repair or oil change. I love the fact they let me know what I need to fix asap and what can wait but should be aware of. I’m not even factoring the coffee and snacks that are always available. I like knowing that these guys what me to be safe when I leave their shop. I have car guys for life that have my families back and I love it.

I Love Milestone. I never feel like I’m being ripped off. They tell you what you should get repaired due to the severity of the issue and what can wait for the next time you come in. They don’t ever make me feel like an idiot for not knowing about cars. It’s their integrity and honesty that I love the most.

On Wednesday afternoon while driving to my daughters for Thanksgiving dinner, I ran over a board with nails… in the middle of the highway and started losing tire pressure immediately. Because I am an older female I knew I was in trouble and I do not know how to change a tire. I immediately started praying for the Lord to send someone to help me. I was on the phone with my son-in-law Ray and told him that I only had 7 pounds of pressure in my tire. He told me to pull over in the next driveway which I did and it turned out to be Milestone auto repair. It was their closing time so I sheepishly walked into their business and told them I needed help. Immediately three men were at my side, offering me their assistance, not only did they fix my tire in 30 minutes, but they did it all for free. They offered me food and treated me like I was family. They listen to me talk about the Lord and I have to say I felt very respected and honored by these gentlemen. I left that place feeling peace in my heart and thankful for these gentlemen and their good deed for the day. Excellent service, and kindness that was complete and totally unexpected. I would highly recommend these gentlemen to help you with your automotive repair needs.

Amazing people!! My grandma ran over some nails and had to pull into here right before they closed and they did their absolute best to help her :) Got her up and patched up without asking a dime!! Trust them with your car, 100%

I brought my car here for a second opinion, when told that I needed to replace my serpentine belt, tensioner, and pulley. I think that suggestion was made in good faith, but Milestone confirmed that the tensioner and pulley were fine - taking a nearly $900 suggestion to a $160 suggestion, and even managing to complete that in the less than an hour before they closed. They were quick, effective, and wonderfully willing to chat about other vehicle-related things, such as how to clean my headlight covers to help with the fact that they are very foggy. I will absolutely be coming back.

TLDR: Noah, Dalton, and their certified mechanics were awesome! Very knowledgeable and tons of experience. They offer tons of services at great pricing. Highly recommended. If you like the peace of mind that the manufacturer dealership gets you, I understand as that was me. But we all know you'll get charged more usually so when I saw these guys pop up in my search they had great reviews already so I tried them out. Better than I expected. Dealerships obviously have their standards but these guys treat your car like it's theirs. They do a thorough job. Originally had an axle & seal issue/replacement but after taking it apart to closely inspect & perform everything, they saw an existing part was still perfectly fine so they only charged the necessary replacement part. So this lowered the initial quote. I'm confident a dealership wouldn't have spoken up to save customers that extra expense. These guys prioritize customer service over taking your money is what I got from it. I'm sold on these guys so I hope this gives some insight on what you should expect.

We were driving back from Arkansas to Dallas when our Highlander suddenly broke down — stressful situation, far from home. The team at Milestone Automotive turned what could’ve been a nightmare into a great experience. They quickly diagnosed the issue, clearly explained what went wrong, and walked us through every step of the repair. They replaced the battery, fixed an emissions issue, and made sure everything was safe before we got back on the road. Their professionalism, honesty, and care were exceptional. They went above and beyond to make sure we were taken care of — even following up to make sure everything ran smoothly afterward. I can’t recommend this shop highly enough. I wish more auto shops operated with this level of integrity and customer service. Huge thanks to Noah and the Milestone Automotive team for turning a tough day into a positive experience.

Have been to Milestone twice in the last 6 months, with 2 different autos. Both occasions, the vehicle's were completed quickly, at a very reasonable price. I am highly recommending Milestone, for any automotive you may have.

Great place to take your car. They were very fair, honest and thorough. They've earned my business. They did a prepurchase inspection and saved me thousands for things I would never noticed with a test drive. Excellent service. Very friendly and professional. If we were friends, this is where I would insist you take your car!

What a great place to do business…. I am a retired and disabled Veteran. My wife and I fulltime RV and we are in the area for family death and emergencies. Our 2010 Jeep Wrangler needed many things repaired and I needed a skid plate replaced. I have had nothing but bad luck and poor quality workmanship at the local dealer and my niece told us to try the folks at Milestone because they are honest, fairly priced, and great to work with. She was not wrong…. After meeting the team I explained my situation and prior repairs at the dealership level that are once again bad, they said they would look at it and give me a detailed estimate with pictures. I know it would have not cost me anything to take it back to the dealership but I did not want to trust our jeep to the dealership ever again. Noah stayed in communication with me throughout the whole process. They were very nice and understanding about our personal issues we were going through, he provided pictures and a very detailed estimate and explained all the repairs needed and even suggested the more critical ones to take care of to save on cost. Our Jeep wrangler is running better than before and I trust the work done was quality filled and with pride in workmanship. Thank you to the Milestone team from the technicians that worked on my jeep to the service writer and manager. They all had our best interest in mind while providing quality, fair price, and friendly Service. Thank you guys!!!!!

Had a great experience with Milestone today. My car started to give me some issues, and Milestone was able to beat another company's estimate. Their staff is so nice and welcoming, and they offer a higher level of customer service that is not seen in many auto shops. I will definitely be returning for all my maintenance needs

They did a thorough check of my vehicle and communicated well with all the issues. There was a very quick turnaround, however due to unforeseen circumstances, we had to work out a payment plan. They were super patient and understanding. Super kind and knowledgeable. Highly recommend their services.