AutoZone Distribution Center in
Tolleson (AZ)

Wish I can give negative star. Waited 3 hours to give me a door. Was assigned a door backed in and told me to move to dock 60.

Friday 9am appointment. I arrived Thursday night 10pm, They took my phone # and said if they could unload me sooner they'd call me. Got called for door 31 at 11:30pm, was out the door by 12:15am !

Been here multiple times Always on time for appts and checked in early. But apts never seem to be respected(8:00a.m-11:00a.m) . I always get a door 30mins to an hour later if lucky because I’m always told the excuse they’re on break or about to go on break when checking in that I’ll be call for door. Then I’m told I have to be fast to leave because they have a busy schedule yet they don’t realize you have to slide tandems dolly down disconnect and chock wheels to get unloaded. Really bad experience. There is no point in having apts if they’re not going to respect them. Only had luck once or twice with getting unloaded on time but it was with a different guard at check in. He’s usually there early in the morning/graveyard shift. Other than that had to wait over my apt.

It's a great place to deliver, will not take you early. Arrive 30 mins early, park on street and walk up to check in ar guard shack. Security will check load and seal when called back for door. Park drop at door and detatch for unloading. Quick unload complete in 30 mins. Start to rollout

I was late for my appointment today but the young girl at security gate called warehouse office to see if they could take me in and I was very lucky they did everything was ver quick staff at warehouse very nice thank you to the security girl

I came here at 12AM my appointment was 1PM 13 hours before my appointment time and they unloaded me at literally 12:30 done and Gone

I have good experience delivering here. Appointment time 8am. Checked in 7:30 am. Called for dock 8:30 am Empty at 9:40 am. All good.

Wonderful and was quick to get trailer unloaded. Didn't even give me a hard time since I showed up wearing my old Pep Boys uniform... they did smile ?

They don't care about appointment just park in the street and go walking guard and sign in. And wait all day to get unloaded. Guard lady smell's. Groos

arrived at 6:00, the security guard said he would let me in at 9:00 am. at 9:00 they gave me a dock, everything was great. nice security guard ?? parking on the street

Waiting forever here. The service was painfully slow, and honestly, it wasn't worth the wait. Skip it if you value your time. 9h+...

The Night Shift security he was very awesome and helpful and the .warehouse workers .night shift they are very respectful and helpful- thanks -

I wish I could give zero stars. Employees will give you attitude, honk at you to get out of the way when you have no place to go or move. They mean mug you. This place doesn't care about appointmens, they will call you when they feel like it. They make you park on the street and it's all posted with NO PARKING SIGNS, AROUND THE BLOCK. Will never return and advise you to skip loads coming in or out.

Appointment was wrong by broker and Autozone stayed for 3 days till rescheduling and finally dock the trailer and wait for 2 hours to get unload hope I never come back here overnight parking by the street

I have to give 5 stars. Every time I was here i got empty before my my appointment time, and after backing up to the dock door 30 minutes later load is done. Also you can park on the street by the DC. THANKS

Got kind of mixed messages here. They said they'd take me exactly at a certain time. When I called to confirm my appointment, I was told to arrive early, and they could get me in early. Great! Unfortunately, when I got here early, the guard informed me that wouldn't be happening for various reasons. This mix-up blew my clock, but I managed. They make you park on the street before your appointment time. The downside is that the street is always jammed with construction vehicles from a different company on the block. Once I was docked, they unloaded me super fast, so that was nice.

They do not honor appointment time here. Don’t bother coming here to deliver if you value your time. After i get dock they takes 2hr empty my trailer i have only 5k weight more then half of my trailer is empty and they take 2hr for empty my trailer

On time for your appointment.You don't get called in until hours later.You get a door, and you still don't get unloaded until hours later.

Appt at 0930 Arvd and checked in at 0700 Staged on street Called in at 0945 Drop complete at 1030 No issues Good service Professional Security quick to help Q-trip less than a half a mile due north Overnight parking is difficult So arrive early. Overnight parking on the street, is ok, but gets full quick. Local businesses and delivery drivers ????

The Best place for delivery. Make sure to call if you know you are coming earlier( they might give you a new appointment time). People are nice and fast. Thank you!

I was surprised that I only had to wait an hr. Past my apt. Time to get into a door after reading all the horrible reviews what I wasn't expecting was the ENTIRE receiving department ALL taking lunch at the same damn time! Guess I'm on your time auto zone. Horrible way to run a warehouse no wonder your wait times are so long you manage your time poorly

My appointment time is 2:20 AM .I check in at 6 PM give me dock at 9 PM .within one hour finish unloading . I think I am lucky.

I had a good experience here. I had a 2:30 am appointment I was out 3:00 am. I did call receiving office to confirm appointment and avoid any kind of issue at the guard office.

Hands down the nastiest bathroom I’ve ever encountered at a place of business. Weird because the rest of the facility is clean and well maintained but complaining about it they let me use the employee rest room which was just fine. Guard shack guys were cool and the ladies in the receiving office were nice. But that restroom Jesus Christ the smell was putrid. You can figure out which one was the employee restroom and which one is for the peasant truckers by the pics attached.

UPD. HUGE advice, to you fellow truckers: DONT TRUST THE SECURITY! If they told you, that you are on “stand by” status - Call this facility number and reach out to Receiving Dept. They will give you a door. I didn’t want to wait like “Hatiko” for my door so after one hour waiting I called the facility and a VERY NICE lady in the receiving department told me that I was supposed to get the door once arrived at the appointment time. Super rude security lady. Came at the time of my appointment, they gave me a status “stand by” and it’s been already 1 hr since my appointment. Came to ask the security lady nicely, but she wouldn’t even look in my direction and was really rude. Trash location. Will never be delivering here even for $10 per mile.

Don't come here those who work here are 24 hours on break I waited 36 hours to delivery after appointment and only me here

APPOINTMENTS(Live Unloads) 1. PARK ON STREET 2. GIVE APPOINTMENT # AND PHONE # TO GUARD. 3. GUARD CALLS YOUR PHONE WHEN DOOR IS READY. WAITING TIME -usually 0-2 hours. (Its like a Pre-Appointment Appointment. You get there at your appointment time, but you then wait in line with like 5 others. Decent speed though. Yes could be better.) Been there many times. I hope this helps.