AutoZone Auto Parts in
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Address:3920 W Ray Rd, Chandler, AZ, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:85226
Working Time and Location
What clients say about AutoZone Auto Parts in Chandler (AZ)
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My car started breaking down and my help was across town. So I stopped in and let's just say, Joshua definitely deserves a raise! He was SUPER!!! He was so kind made me feel like it was no trouble at all, said I had nothing to feel bad about and he was genuinely happy to help! He helped me scan the car for free and helped me figure out was was wrong with it and offered for me to stay inside while my dad came cause it was hot. So kind and helpful! Definitely top notch customer service!
Oct 21, 2025 -
Damon was an awesome guy, very friendly and replaced my battery in no time flat
Oct 17, 2025 -
Manager on duty today 10/4/2025 has no customer service skills at all. Terrible manager. I returned an item. Manager asked for a receipt. Told him receipt was sent to a email. Manager proceeded to get upset and stated the item returned does not have an email. I told him he was the one who helped me this morning and I had a telephone number as well. This manager begins to argue with me . What a jerk. I give him my card used for the purchase already angered by his accusations. He then tells me I can give you a receipt and you can go elsewhere to get your refund. I calmed down just so I can get my refund. I walk out while saying get some customer service skills “manager”. I will no longer shop at Auto Zone.
Oct 04, 2025 -
Damon was SO helpful and kind today changing out my battery! It was absolutely refreshing to find such great customer service, and he made the process so easy. I'm thankful for his help today and making it a personal experience.
Sep 22, 2025 -
Came in not knowing what I needed as I’m not driving my Own car and Joshua was FANTASTIC. So helpful and even added the oil to my car. Super grateful for his quick service.
Sep 21, 2025 -
Great customer service by the manager Mr. Robert, Very knowledgeable in solvents and degreasing-agents When using on engine components! Thankyou Sir.
Sep 16, 2025 -
I shopped AutoZone Tempe on Ray near McClintock for about three decades. Friendly services are the norm, but this one really made my day. When I arrived to the back of store to dump the used oil, a courteous employee offered to dump the used engine oil. Then he searched and found me near the shelves of fresh oil area to tell me that the 5-gallon jar is new and still has the seal. I am very impressed with the honesty and dedicated employee.
Sep 06, 2025 -
I needed a battery checked, it was very low power.... Demian was so careful to explain to me the measurements and he changed my car battery just before the store closed!!! Great service and I went home with a new battery to be safe!!!
Sep 03, 2025 -
Shout out to Rayne for changing out my battery this evening close to closing time. She was quick, knew her stuff and provided overall fantastic customer service. Thank you!
Aug 10, 2025 -
Excellent service! Joshua helped me switch out my windshield wipers, super helpful.
Aug 09, 2025 -
Joshua is knowledgeable and extremely helpful, he fixed up my corroded battery with a replacement, suggested small parts to prevent future corrosion and swapped my terminal setup! I would 110% recommend Josh to anyone that visits!
Aug 03, 2025 -
Amazing service! Kind and respectful. Shoutout to Joshua on ray and McClintock. He’s amazing.
Aug 02, 2025 -
Of course my battery starts to act up on a 114 degree day. Made my way to 2 Auto Zone’s and landed at one that could fully assist. Damon was awesome!’ Advised on the battery to get and installed it. Maintained a cheerful and positive demeanor throughout the process. Great customer service!
Jul 31, 2025 -
Joshua did a great job minding the peculiarities of my vehicle while installing a new battery. Great service!
Jul 28, 2025 -
I had a bad battery that probably would have died in the morning. David (I think he was the manager) was so kind to me! I was so worried I'd have to take it home and have someone else intstall it. He installed it for me so fast! And here he was working on other cars in the heat! What a trooper! David was my Angel! I was in and out of there in less than 20 minutes! Thank you so much! I really appreciate your hard work!
Jul 26, 2025 -
Josh was amazing in helping me get my car battery replaced. It was not a typical “easy” install due to the battery location, but he volunteered to take it on instead of making me take it to a shop. He saved me a lot of time and hassle. I cannot recommend Josh and this location enough.
Jul 21, 2025 -
Damon helped me buy all three of my windshield wipers and install them. Great customer service, Great guy. a very relaxing presence. I appreciate his Knowledge and focus getting the job done And making it look easy.
Jul 04, 2025 -
One of the best places I have ever seen. The knowledge of the staff will keep me coming back. Way to go AutoZone !!
Jul 02, 2025 -
Good service. The heat killed my battery as it does here in the Valley of the Sun. Staff checked the warranty (expired ) and then showed me several replacement options. They even pointed out the better value option that was a lower cost. Staff the pulled my old battery and installed the new one. Very personable and professional.
Jun 24, 2025 -
I dont normally have issues here. I dont mind the basic effort I get from a quick exchange from buying an air filter etc. But when I went to get my car battery replaced. This man was so slow!!! From walking in to walking out, I was there for 30 mins to buy and switch out a battery. Its never taken so long. Im rating my experience 2 stars. He showed no respect for my time. Not the quality of the store.
Jun 19, 2025 -
David W had excellent customer service. David took it upon himself to find the part I needed for my rims at the nearest store since they did not have the part. Thank you David for your five star service!
May 25, 2025 -
Worst ever experience. Had to replace a less than 2-year old battery that Autuzone put in, only to have the battery light come on afterwards. Was told the alternator was bad, and that it needed to be replaced within 3 days. Took the car to a shop, they inspected and told me the alternator was fine, and it turned out that the store associate just did not put the battery sensor cable back after replacement. Got charged $100 labor by the car shop which the Autozone associate refused to acknowledge or reimburse.
May 20, 2025 -
I was in your location at Ray and McClintock in Chandler. I received excellent customer service from your representative and manager, August. I spent less than $10. That was because he gave me an honest assessment to my needs. He solved the problem quickly and did not oversell. It is his service and quick response most all are looking for at any store, but especially a car parts store. I know I will be back, and have confidence in this stores answers to my automotive needs.
May 11, 2025 -
Went to Auto Zone bought some fix a flat didn't work so Tyler the assistant store manager changed my tire for me. He was awesome. I appreciate what he did for me great customer service!
Apr 27, 2025 -
My battery failed the test when I got an oil changed so I stopped at Auto Zone tonight to have to checked. Sure enough, it was bad. Luckily it was still under warranty and so I was able to get it changed out. Brandon helped me with that and did a wonderful job! Mike was also very helpful. They checked my lights and helped change out my wiper blades. Overall, I was very pleased with the level of customer service I received. Thanks you guys for the help!
Mar 06, 2025 -
Came in around close with a headlight issue, they had my headlight in Stock, and one of the technicians, Ike, was able to help me install it. Very helpful service after a long day of work and dreading having to do this after. Would definitely recommend this location.
Jan 31, 2025 -
Battery was failing on me and Juan C. Helped me replace and under warranty. Have a Chevy truck and battery is not easy to replace. He did it with a smile and great attitude. Great customer service Is hard to find these days but not with him and there. Please continue to hire good people. Thank you
Dec 19, 2024 -
The Workers really know what their talking he helped My Significant other with her Car I really appreciate that and everyone that goes there will see that they know what to do or what to tell about your car if it needs work or you can fix it your self if it’s a hard job or something you need to take to a shop if they can’t help you with it I really appreciate that thank you Kindly Auto Zone keep up all the great work from amazing employees.
May 17, 2022 -
The guys at this AutoZone go above and beyond everytime I've been here. Today I needed new windshield wipers, I stopped in and was immediately greeted, asked how my day was going and if there was anything they could help with. I said I needed new wiper blades and didn't want to spend much since they'll just dry rot and fall off in 2 more years. The man helping me was very understanding, found me good, inexpensive wiper blades, and even took the time to install them for me. It took longer to write this review than to be in and out of this AutoZone! The store is always clean, everything is always easy to find (the last time I was here for a dead battery) and the staff are friendly and helpful. I recommend this store to anyone with auto parts needs.
Sep 16, 2019
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