This is not my regular shop. Many years ago I was taken advantage of and now I don’t switch shops easily. But I have had two instances where I needed something on-the-spot, usually weekends or after hours, and this business offered quick, fair and affordable service. It would take a lot to make me leave my regular shop, but I would say, hands down this is a reliable and fair shop, especially if you are a woman. I was treated respectfully and professionally. I would recommend this shop without reservation.
Check engine light came on, everyone's worst nightmare. The team was direct and thorough with their evaluation. The customer service was outstanding. I have already advised my friends to utilize Sun Devil Auto's services.
Knowledgeable staff. Fast service time. Helpful with explaining all of my questions. Based on my first time visit, I will be taking my Armada back in the next week for additional maintenance/service.
Went in for a steam cleaning and to have dye put in to pinpoint a major oil leak I was having. Without even performing this they popped the hood and immediately told me I needed a valve cover replacement which cost me $600, I went picked up vehicle after this service and got about a mile down the road before I started having engine problems and check engine light came on. Had to turn around to take it back and almost didn’t make it. Apparently a coil was damaged during service which caused engine to misfire. Thankfully they fixed it at no cost but after picking up my vehicle for the second time, I still have the same major leak that I originally went I for. They did tell me that I should still expect there to be “some” oil to leak because of other possible leaks but the amount of oil that has continued to leak from my car hasn’t changed since getting this done. They suggested that I bring it back in for another look but after all of his I’ve decided to take my business elsewhere. I don’t want to be charged again for something that doesn’t fix my problem. To sum it all up: The service they performed was completely unnecessary and now I’m out $600 and the same oil leak as I had before I even brought it in to Sun Devil Auto. The 4.9 rating seems a little fishy to me, I would not recommend.
I felt like they were treating me like an actual person instead of another number and they were quick and efficient. I went in thinking I needed more work done on my car than what it turned out I actually needed. They were quick to inform me that my brakes were actually in good shape and instead of taking advantage of me thinking I needed new ones. They did the right thing and reassured me that I would be fine for a while without purchasing new ones.
Tech are awesome, but as far as management not to fond of them. I rather have the ole managers back (Colton & Mike). The ole managers took care of their clients. New management needs working. Techs are awesome.
Carissa did a great job of listening to what service was needed on the truck and following up with the technician. They provided a detailed analysis and an accurate and fair price. The work was completed in a timely manner. Great job!
I cannot begin to express my gratitude for Mr.Andy here at Sun Devil Auto. I was in a panic when my car troubles begin (knowing it would be costly) The moment I spoke with Mr. Andy I knew I was in great hands. Mr.Andy is very professional & personable. He greets you BY NAME & welcomes you in with the warmest smile. He’s knowledgeable, transparent and cares for his customers. It truly felt like southern hospitality here in the west. Thank You Mr. Andy for your heart & passion for what you do for the community. I will DEFINITELY be going back & highly RECOMMEND you stop in if ever in need for some car help. I was in and out the shop in 1 DAY - Mr.Andy gave me car knowledge & detailed paperwork showing current & potential car concerns I could have here in the near future. All this to say - Mr. Andy, sir - you are 1 incredible man & I thank you for the bottom of my heart. You made my experience feel like my dad was standing there helping, guiding & resolving my car concerns. 10/ 5 STARS if I could post more stars. Thank You, Thank You, Thank You. God Bless you & Sun Devil Auto.
The Chandler, AZ location of Sun Devil Auto treated me extremely well. Soon after hearing me describe my car's problem which I'd previously been led to believe required a week's time to acquire the parts for they examined the issue and promptly determined the repair was much simpler than previously indicated to me. No parts actually needed to be ordered. Within an hour the problem was resolved. They didn't even charge me a diagnostic fee. just the cost of the one part needed and of course their labor. I do highly recommend them.
Staff was OUTSTANDING! Friendly and receptive to what was needing to be shared about the vehicle. No rushing....but listening, great interpersonal skills. Immediate contact with the customer once the work was completed. Full brief and analysis on what was done, and solid, detailed information and suggestions on the next possible steps to help enhance the work I inquired on. All this provided verbally as well as written in a brief report that was also emailed to me for record. And all this at a reasonable cost.
Andy and all the guys here very helpful, straightforward and honest. We bring all of our cars here and I appreciate how great they are with communication and pictures. Definitely recommend this place over everywhere else I’ve been prior to being a customer here. We’ve been taking our vehicles here for about 3 years, and never had a problem or issue or once felt scammed.
I run a small hvac business and had a transmission go out in my truck. I had these guys install a new one. I’m not gonna lie I was expecting it to be falling apart after the job and would have to bring it in several more times for service. This truck is rock solid now with 180k+ miles. I’m impressed I think we can get it 300k with these mechanics. Andy was my service rep. Solid dude
NEVER Take your car here!!!!!!! Took car in for issue charged $1200 few days later Same Issue. Brought it back another $800 and within Minutes of leaving same issue!! Called again and after charging $2000 for the car to be Worse than when we took it, they quote $2000 EACH for a water pump and radiator! They do not cost that much!! My poor niece she does not have the money to be taken advantage of in such a way. Zero stars seriously. Follow up: they left a rag in her engine!!
I’m pretty upset with the upcharges here. My husbands car needed a repair. We paid $820 for something that took them two hours and with a part we could’ve gotten for $25 on Amazon. You can’t tell me that the labor was worth $795 for two hours worth of work. They also got caught in a flat out lie. They told him he needed to replace his air filters and it would cost him $200. He said no because they didn’t realize he had replaced them only three weeks ago. I used to trust this place but im going to look into other options. We are struggling and being ripped off and lied to isn’t right. Fair warning.
You will save plenty of hassle, time, and money going to another shop. There are plenty more to choose from in this area.
Long story short, I made the unfortunate choice of having a vehicle towed here that ended up needing to be diagnosed and have a basic repair done. At first, they ended up recommending the wrong parts which caused a lot of confusion and great delay in getting this done. All my car needed was some new injectors and new spark plugs, but the shop tried to keep recommending work that didn’t need to be done and costed a huge amount more than any other shop in the area to do so. After calling them myself several times to get to the bottom of the confusion, we finally agreed upon a repair bill after having to negotiate it due to other quotes I received in the area. A job that should’ve taken a couple days ended up taking over a week.
Always a great experience when I go to this location. They are up front and honest with me, and have even let me know when they would be more expensive than another option. I would definitely recommend.
Andy is so sweet and extremely helpful! I appreciate how kind he is and the fact that he doesn’t try to force me to pay/get work done, and allows you to look around and compare prices elsewhere.
First, let me state that this is partially our fault. My teenage son was leaving school and the car originally started (with difficulty) but then died a few minutes later and all of the warning lights came on. We had it towed to Sun Devil Auto via AAA. Long story short, since we didn't know if it was the battery or not, since all of the lights came on, we were charged a diagnostic fee - making the new battery cost $500 ($475.75 with the coupon I brought). I did try to negotiate the fee off of the bill without success. As well, they told us the wiper blades needed to be replaced. I had asked them to replace them when the car had an oil change there a few months ago. I have not looked to see if we were charged for a wiper blade replacement yet. I will update this review if we were charged and they weren't replaced. I don't think we will be back. Unfortunate. Who charges $500 for a battery replacement, whether or not you know for sure it is the battery?
I love this location. ALL of the guys here have always been helpful and courteous. I’ve never had a bad experience. I used to go to the location on 48th and Ray but the customer service there, was no where near, the quality I have with my guys in Chandler. Thank you guys for always addressing any issues or concerns I’ve had. Great team and great group of guys! Thank you!
"Forgot" to replace cap after changing oil and overfilled (or didn't completely drain) transmission fluid when changing it. My transmission is increasingly struggling to switch gears properly. And luckily it's a Toyota but 3 days without a oil cap is not.... Ideal.
Didn't want to make the oil cap mishap right until my first negative review was seen by a someone higher than the store manager (etc.)
Do not want any type of compensation, decnet chance these people will just mess something else up. And a standard reply to cover up this honest experience will not help anything.
Great experience , efficient, professional and trustworthy service! At an Amazing price point The oil change includes an impressive 45 point check, I’ll definitely be back again. Thank you!
Scheduled an oil change and the appointment was honored as scheduled. Fast, courteous service, with no pressure to upsell items identified as possibly needing future attention.
On October 3rd, 2025, I went to Sundevil Auto for an oil change and new tires. They completed the oil change but said I'd have to wait until Monday for the tires. After my appointment my tire pressure light came on, showing a 'low tire pressure' warning, which wasn't on before. As I pulled back into the parking spot and I saw the technician so I asked a technician to turn it off, which he did awkwardly in silence. Before leaving the lot, I inspected the tire and found a brand new screw. I remained calm, hoping they'd have the new tires ready on Monday. However, from their tone it seems like they never had intentions of really servicing my fleet vehicle.
They are always great crew! Not only did the help with replacing a door lock. They did an oil change and new battery. It was like a one stop shop! I couldn't be happier!
My first visit to this location did not end well. They damaged my lug screw and hub. They promised to make it right. I returned my vehicle for an oil change and other services. They did the job, repaired the damage done the first visit, and reduced my bill.
I was looking for a good shop when I went there the first time. They are now the only ones I will let service my three vehicles.
Mistakes happen, how a company handles their mistakes makes the difference. These guys have integrity. Their word is their bond.
Had been a Firestone customer since it was Greulich's but they've really dropped the ball and gotten so expensive. My son recommended I give Sun Devil a try, which I did today.
I had an appointment but got the time wrong and showed up a 1/2 hour late.
They were able to still get my oil changed, tires rotated and the normal full service oil change stuff done by 12:30.
Very pleased with the switch so far. Actually dropped a 2nd car off too so hopefully it goes as well as the 1st one.
I had my car serviced at Sun Devil Auto on Ray and Kyrene Rd in Chandler within the past week both for an oil change and then to install the under shield. The office service man was very kind and friendly. The service technician was very thorough and the job was completed in a timely manner. I was able to get both jobs done quickly also. They have very reasonable prices for their work. I highly recommend Sun Devil Auto!
About three days ago I took my car to this location for motor mount replacement. I had a very positive experience with employees there. I was so happy that my car ride it gonna smooth but it ended up the car isn't level and the steering wheel stiff. The car seats sinks inside of leveled. I still give them positive reviews but I hope they will reach to me to fix the issue. I think they messed either something is not tight enough or too tight. My car seats sinks too much. I hope they will look at to see what the car is not leveled after the engine mount replaced. Especially the seats are not comfortable. The car should be straight leveled. Thank you for your attention.
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