Do not take your vehicle here. They are dishonest, will rip you off, and they will tell you they did stuff to your vehicle that they did not do. They put (4) year and a half old tires on my car and overcharged me for them. They would not resolve the issue. Their solution was to give me a much lower grade tire for the same overcharged price.They checked filled on every box on the maintenance sheet. My radiator overflow fluid was Empty and they wrote in “filled” my brake fluid was right below minimum. Brakes were checked as good. Other fluids were low to empty also. They just haphazardly checked every box as good. I also asked for an 30,000 mile check which was ignored. Avoid this shop, they are dishonest. Hard to find honest work these days.
My car had failed emissions and I immediately called chandler west auto. I called and spoke to David. He said bring it in and we’ll take a look. I was there quick because they’re right next to the emissions place. David looked at my car, went and grabbed the mechanic Matt and Matt snapped the part that was loose back in. I was back at emissions within 15 minutes from when I called them and passed. David was super nice and helpful. I appreciate the help they both gave me. Thank you so much!!
Amazing service! I came in without an appointment and they still treated me with kindness and honesty. Very humble people who truly care about their customers. So grateful for their help!
West Auto Repair recently repaired my fuel tank, and I couldn't be happier with the experience. They diagnosed the issue quickly, explained the repair in simple terms, and gave me upfront expectations about the process. The team was knowledgeable and courteous, keeping me updated along the way and completing the work on time. My vehicle runs perfectly now, and I appreciate their professionalism and transparency. I highly recommend West Auto Repair to anyone needing reliable fuel system repairs or general auto service.
Failed emissions. I went into Chandler West Auto and Matt told me what to do. Fill the tank, drive to Vee Quiva Casino. Must drive 65 or above. Park in garage and turn off car and remove keys. Went into casino and played for twenty minutes. Hit for $150.00!!!!!! Love Matt and Chandler West Auto. Passed emissions!
Matt and Jordan were amazing! We got an oil/filter change fluids checked. Brakes checked. Prices fair. Service great! Cleanest garage we've seen! Very knowledgeable and helpful with some of our unique needs. We appreciate their time. We will be back.
Matt and his guys are awesome! Had an issue with a faulty master cylinder and Matt went way above and beyond to make it right. This is why two generations of my family and I have always brought our cars here and nowhere else. Thanks again!
I was having issues with my battery draining overnight, which lead to not being able to run my car through emissions. I was super worried it was the alternator. Chandler West Auto was able to take a look at it and find the issue was the battery cables not being secure enough from when it was last hooked up. Whew! Matt explained what to look for on my make of car (Toyota) to make sure it was connected correctly to avoid that happening again. So now its off to emissions testing! It was good to speak to a technician directly, you don't get that at the dealerships. Plus I got to me Buckley and Daisy!
Oh, how I wish we had found Matt years ago!! I took my car into another popular auto shop here in ahwatukee for a routine oil change and inspection this past week. This other auto shop came back to me stating that I needed 4-5 services done that would have cost me over $1600!! My boyfriend found Matt online, and he agreed to give us another opinion the very next day. After only driving my car into the service bay, Matt laughs and exclaims, "There's nothing wrong with this car!!" Not only did he save me an entire month's worth of rent, but he then took the next hour out of his clearly busy day to explain and physically show me on my car the proposed issues and why they did not need fixing! My boyfriend and I learned so much!! P.S. They have the sweetest receptionist!!
While experiencing an extremely oil leak on my Mazda. I took my vehicle to Chandler West for inspection. I was terrified to trust a new mechanic seeing I just moved to Az. I talk to Matt and he not only reassured me he’d find the problem, he guaranteed exceptional service. After all his hard work and efforts he let me know it was a manufactured issue. He then walked me through the process to have the dealership cover the $5000 repair. I can’t thank him and his team enough for their support and honesty! Chandler West is a well trusted and honest shop. ⭐⭐⭐⭐⭐
What a true blessing for my daughter and I to have found Chandler West Emission & Auto Repair. Matt and his colleagues are amazing, compassionate and honest. Fair pricing. Stand bye their work. Communication is spot on. We would highly recommend this place for all automotive issues. Matt goes above and beyond the call of duty.
"I recently had my oil change done at Chandler Automotive, and I was thoroughly impressed with their professionalism and attention to detail. They took the time to go over my car diagnostics in depth and provided me with a reasonable quote for a repair that the Nissan dealership had supposedly fixed under recall—but clearly didn’t.
What stood out to me the most was their transparency and the cleanliness of their facility, especially the restroom, which was spotless. The entire experience left me feeling confident in their work, and I truly appreciated their customer-focused approach. I highly recommend Chandler Automotive for anyone looking for a trustworthy and professional auto shop!"
Nothing like calling on Christmas Eve to simply ask if a part was under warranty only to be told the other guy got me for $300 and Merry Christmas. Who says that to a single Mom, working 2 jobs trying to save money on auto repairs. Thanks Matt, hope you have a happy holiday!!!
The United States of America needs more places like this place. Respectful establishment who will always get my business whenever I have car troubles. If anyone is curious about this place, think no further because they will get the job done. I worked with Matt and he was able to get my car fixed in all of 10 minutes. Great straight up guy.
Last year I had issues with my Jeep Liberty and called by chance because I didn’t have a designated mechanic. I was worried that I would lose my vehicle but when I got there, I was assured that my vehicle would be okay after a few repairs and consistent upkeep. The issues were explained to me in ways I could understand and all the issues were resolved. This year I ran into unexpected difficulties with my vehicle and took the bus to see Matt which was the first time I met him in person. I explained what I was going through and he went above and beyond to assist me with resolving the issues. In his own words, “sometimes it’s not as bad as it seems.” I would definitely recommend Matt and his team for the level of care and service provided.
Highly recommend Matt and his team. I brought my truck in for repairs and to figure out why it wouldn't start, when all the "normal things" to check for were all in working order. They combed through it to find the "electric gremlin" causing the issue. They found it. They fixed it. And were extremely communicative throughout. Honest. Fair. And thorough. I'll definitely be back.
Had issues with a work truck that failed emissions 4 times which included mechanic shops between visits. Firestone couldn't figure it out even the emissions people were stumped why it was having problems. Matt here at West Chandler Auto Repair figured out the cause pretty much as quick as he popped his head in the truck. He was beyond helpful and did a job the big guys couldn't figure out in basically no time. He was a life saver, this shop is amazing. I will never take my vehicles work or personal anywhere else again. Super knowledgeable kind, courteous, immaculate service here, highly recommend this shop!
Yet again, Matt gave the no BS service I look for—and hooked me up with a quick fix too. Guy really knows his stuff and isn’t pushy on unnecessary repairs.
While waiting, overheard him telling another customer about a $50 full synthetic oil change, so I’ll be heading back soon for that.
Top notch service, always. And his pups happened to be there, so bonus points.
Matt worked on my '96 Grand Cherokee, I'm happy with the results. It's tough to work on older vehicles -- parts can be hard to find, fixing one thing can cause other old parts to break (like hoses). Matt put in the effort to do the job right, even tho it took time to get the parts/etc. Some things I thought needed to be done turned out to not be needed at this time, which was nice to find out -- and even nicer to save the money (for now). Will do business with him again.
Had a thermostat issue with my car, and they were able to get me in right away. They were super friendly, provided fast service, and the pricing was very affordable. Highly recommend this shop for their professionalism and efficiency!
I walked into the lobby to ask about a diagnostic quote and the service advisor was immediately short with me, condescending, talked down to me, and wouldn’t answer my questions in a remotely helpful way. I’m confident I asked in a polite and non confrontational way. I was seeking information about the potential costs depending on the results of the diagnosis and he was extremely rude responding to me. This was the most convenient place for me to get a diagnosis but for seemingly no reason at all he ruined my chances of doing business here. I wouldn’t trust a shop that treats people like this, especially when they are seeking reasonable information about the service that the shop provides.
This is hands down the best mechanic shop in the valley my work van A/C went out because of a bad belt tensioner. A different shop quoted me an astronomical price I could not afford. Matt, was able to get me back on the road for a fraction of the cost plus did a bunch of other things my van needed. This is my mechanic for life now honest people.
Took my vehicle to an auto parts store as it was taking a bit to get started and figured it was due for a new battery. Auto parts store tested my vehicle and said battery was good and issue was the starter. Came to Chandler West and they retested the battery. Ended up the battery really was the issue. Chandler West went above and beyond to get the battery replaced and I left with great peace of mind. I will be bringing all of our vehicles here and will be recommending them to everyone!
Matt is great and honest. He fixed my daughters car at a good price when other places tried to take advantage of her. I highly recommend all my friends go here.
Do you need an amazing mechanic? You must visit Matt Ireland and his crew at CHANDLER WEST AUTO! I call Matt my car whisperer, as his knowledge of cars is incredible! He impresses me every time and I’m always confident my car is getting the best care, pricing and service. If you want to take your car to the best in town, this is your place! Honesty , integrity, trust and efficiency are what you’ll find here. I won’t take my vehicle anywhere else! Matt has kept me on the road safely and reasonably for years! Love CHANDLER AUTO WEST!
Big Matt and his team expertly serviced our car's air conditioning system. With precision and a few inquiries, the team swiftly identified the issue. Matt exuded professionalism, accompanied by his amiable dogs and the skilled mechanics I encountered. A week later, the air conditioning continues to function flawlessly. A definite thumbs up for their excellent service!
I highly recommend Chandler West Auto. They’ve been servicing our cars for years with great service and fair prices. Today was no exception! A system’s warning message would not clear from my wife’s car so she took it in to see what needed to be done. She was ready to set up an appointment but Matt took a few minutes to look at it and fixed the issue right on the spot. Thank you Matt!
Overall great experience! Matt was super helpful and knowledgeable, he was able to get my car in last minute and it was ready for pick up the next day! He took the time to explain everything to me and made sure I understood what was going on with it. Great pricing, I’ll definitely be going back anytime I have car issues!
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