This rating is based on customer reviews, inventory size, pricing, and service quality
Larry H. Miller Dodge Ram Avondale Parts Department in Avondale, AZ shows mixed sentiment: many highlight professional, helpful staff and vehicles getting taken care of, while others report pricing/advertising mismatches and long waits with no loaner support. Some shoppers were offered alternatives instead of the advertised item, raising trust concerns. Service friendliness is noted, but consistency varies. Reviews give little parts-specific detail—inventory depth, organization, and ease of finding parts remain unclear. Overall: 72/100. Good for attentive help; verify pricing and timelines.
Address:
10101 Papago Fwy Suite #200, Avondale, AZ, United States
What clients say about Larry H. Miller Dodge Ram Avondale Parts Department in Avondale (AZ)
I’m really disappointed with my experience at Larry H. Miller Dodge Ram. My dad purchased a truck from them and shortly after started having multiple electrical problems. When I brought the truck in to the service department hoping they would help resolve the issue, I felt like my concerns weren’t taken seriously.
Instead of trying to work with me or help figure out what was going on, the service team and managers were dismissive and didn’t offer much support. As a customer who trusted them enough to buy a vehicle there, I expected better treatment and at least an effort to make things right.
It’s frustrating to hear “the customer is always right,” but then feel ignored when you actually need help. I just wanted the truck I paid for to work properly and for the dealership to stand behind what they sold.
I hope management takes situations like this more seriously in the future and treats customers with the respect and support they deserve.
This dealership should be known for their bait and switch.I called about a car they advertised.They had the car, but they wanted a $100000 more for the car than what they advertised.But for the money I wanted to spend, they had 20 other cars.They could sell me but not the car they advertise at the price they advertised.I would not do business with an unscrupulous leadership!
"BE WARE!!"
This is my first time at a dealership and Adam M was the first associate to walk up to me to greet me with a smile on his face. I did not know how much time I was going to spend at a dealership since it was my first time but he made it pleasant and help me find a car that met all my needs.
Hi had my car for like 3 weeks and my Transmission went out on me so I ask them
If they can give me rental and they said that we don’t have any car rite now and that car I had to get me to work and back and they don’t know when they are going to fix my car
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