Southwest Towing & Auto Services in
Huachuca City (AZ)

I got a flat tire last night driving between Sierra Vista and Huachuca city, on that long stretch of dark highway, so I called AAA and they dispatched Bradley to my location. He was superb! I couldn't have had a better person helping me. He called me as soon as he got the call to let me know he was on his way. He was there sooner than he had quoted on the phone, He changed my tire, put my donut on. I asked him if he could follow me to the nearest circle k, and thank God he did because my donut ended up blowing before I could even get there. Lucky for me, he was driving a tow truck and didn't mind at all towing my car all the way back to Sierra Vista. This is exactly how AAA is supposed to work, and it's Bradley at Southwest Towing we have to thank for it. So thank you Bradley!!

Called this towing company and never received a call back. Sat for 1 1/2 hours before calling a different towing company. Would not recommend.

My truck went into limp mode in Sierra Vista, AZ. I called AAA and they sent Southwest out. Had a good experience with Southwest. Will call them if I ever need towing services in the future.

I was that damsel in distress when my car for no reason at all…except maybe whatever all those RED FLASHING LIGHTS said right before it happened…there I was. A broken down, dead car that could have been much much worse on a busy highway. Instead, it was on a long country road…. nobody that could be called would show up to make it all just go away…there was just one that would save my day…And night…and the next day day…and that night too. He was the knight with shiny ARMOR ALL tires, with an even shinier big giant white horse…uh horse powered truck, the chrome even shined in the dark… it was After downloading the app from triple A and inputting my infos into the form that I received the standard text that everybody does…your driver will be right with you when we find out who the driver even is…that is. Then they said it would be about an hour. Suddenly, my phone rang and on the other end of the phone was a strong confident voice that brought with it peace, tranquility. It wouldn’t be what they said…it would take half that for him to rescue me. I could track it from my phone, but I wouldn’t need to. The minute that I wondered where he was is when he would get there…he was already there. He didn’t jump all over me…in fact he wasn’t a bit mad at all…and it didn’t matter if this was ALL MY FAULT or not…he didn’t care. He wasn’t there to judge me. But he could still read the room…after telling him what had happened was…he could see that I didn’t feel all that safe wondering & wandering next to the broken dead car…I looked up at the truck and could tell it would be comfy and safe up there…as if he could read my mind…he called out…”do you want to sit in the truck?” I did. He already knew that I did and so I said I did and then…I did… the first thing I noticed was the rumble of the engine humming along…as if shaking out all my troubles…. then I noticed all the lights…but not the kinds that try to yell a message at you…calming warm lights. IT wouldn’t take long at all and he would have it all hooked up and we would be on the way…he told me that he was thankful that I wasn’t mean or rude or mad at him…it was such a foreign thought…he came and rescued me…why would I be mad at him for that??? He said people do all the time. I thanked him for rescuing me. He backed it into the yard and just like that…as fast at he came into my life…he already was out of it. He did tell me if I ever need a tow to call him…which I did…that night…again…my truck this time. He didn’t answer the phone, it was late at night. I too called it a night. In the morning I would be woke up by my work needing me to come in. I told them I didn’t have a ride, but if I could get one, I would be there. But that time, MARK returned my call. He empathized with me and said if he were going that way, he would take me. That’s what gave me the idea. I asked if that was something I could do was to get towed. I have been a member since 2015 and I knew that my road side assistance plan included plenty of tow miles. He said that would work and I called it in. Fortunately, he was assigned to my call, again. He was there so quick and was waiting for me ready to go. On the way, he would tell some jokes and told me he was trying to get me to laugh. That was nice that he cared about me laughing. He recommended I call the shop ahead of time to make sure they could fix my car while I was at work. I was still stuck and he asked if I wanted him to. I did. So, he did. It was easy for the drop off and I go talk to the people. He told me get back in and he would take me to work. He did. My car was indeed fixed before I finished working. I drove myself home. I appreciate the caring and compassion of Southwest towing and rescue. I didn’t have any money right then for a tip, but Mark said one wasn’t necessary. Call them and they will come to rescue you…and then they will do it all again too.

Made a cross country trip from Florida and happened to break down about 2 hours out. We had an amazing experience at a very inconvenient time, Mark was a great host for the wife and I plus our dog. Had a little hiccup on the way but he helped manage that tire situation with ease. Never had to use a towing service before but for my first experience Mark killed it! Don’t ever want to see him again on the road but if you need a guy/company, they’re the ones!!

We would like to send a special thanks to Mark from Southwest Towing and Auto Services. He came super quick to help us when we were stranded. He was very generous and kind. We recommend this company 110% percent! Thankyou so much for your professional help and time. God bless you! 10 out of 10 stars.

Got a flat today (New Years Day) I was able to get my tire off then jack gave out Southwest Towing came out quickly, was very friendly and got me back on the road fast Highly recommend them ?

These folks are really amazing! On Sunday afternoon my car wouldn’t start at all, I couldn’t un-lodge the car battery that needed to be replaced, and my cell phone fell inside the car engine and slid down into the blocked area of the driver’s side wheel well, and I was a mess trying to figure out what to do. I borrowed a neighbor’s phone and called them on a referral from another local business. Michelle, who took my call was calm and understanding and got Mark and Daniel dispatched out to me quickly, in less than twenty minutes. That is really fast on a Sunday in rural Arizona. They worked fast, efficiently, and were both very kind. I am grateful to them for their kindness and professionalism and I strongly recommend Southwest Towing & Auto Services! Their customer service really is outstanding and they are great people.

I would like to thank Mark for his excellent communication, after I scheduled a tow working through AAA. We talked about my vehicle and the tow truck needed to do the job wouldn't be available until the next day, Sunday. To make a long story short, AAA said that they would schedule a tow for Sunday morning and when no one showed up, I called Mark who picked up on the first ring. Mark communicated with me and got the job done, even after AAA didn't. Southwest Towing and Mark are the definition of true "PROFESSIONALISM" Thank you, Harry Ramirez

Called AAA when my truck died on base, Mark showed up an loaded up my truck an hailed it to a garage for me. Mark has been the best tow trick driver i have delt with.

Huge thank you to Mark and his wife Michelle!!! My fuel pump went out in the rain and the darkness. They were very prompt to help me get towed home. Friendly, professional, fair priced, good people. Nobody wants to break down, but if it happens, call these true blooded Americans ?

Made towing my dead car from the shop back home super simple. They were friendly both the office lady who took my call and the driver who dropped off my vehicle. Will use them again should the need ever arise.

SouthwestTowing is a reliable and professional service. My truck was parked in my garage and wouldn't start. The driver Bradley was at my house within 1/2 hour and towed it to Toyota with no problems. You can trust your vehicle to Southwest Towing. If I need another tow, I know who to call.

Had my vehicle blow a head gasket heading towards Benson. FYI - This is ALL uphill heading towards Eastern Arizona. Drive something a bit more reliable!! Pulled over to a safe location and called AAA for towing service. I was fortunate to secure towing with Southwest Towing. Michelle was very helpful with my concerns and service was exceptionally quick. I was not prepared as small towns seem to be super relaxed and on their own time. However this was not the case. The driver Mark was responsive and professional. I was most grateful for the quick and efficient service. Highly recommend.

My car stalled on I-10 near Benson on the way to the Tucson airport for a flight the next day. We called AAA and in a few minutes Mark called to ask about our location and informed us that he was on his way. He got there soon (about 45 minutes) and was courteous and helpful. He got us and my car to our hotel in Tucson and we made our flight. Thank you so much Mark and Southwest towing for your professional and quick service!

Mark was fantastic! He is friendly, professional, knowledgeable and arrived to recover our vehicle quickly and safely after our accident. 5 stars all the way!

Great business, very professional and caring. Recently they relocated our 12’x24’ shed in a very professional, skillful manner. When other companies said “No,” they said “Yes, we can!” This is a family run operation and Mark and Michelle are extremely generous, kind and accommodating business owners. Kudos to the whole family for a job well done—we just can’t thank you enough!!

Randy, with Southwest Towing, we really appreciate you taking care of us in our time of need when my son’s BMW 328 had a flat tire with no spare. We were stuck in 100 degree heat and you were our life line. Randy your calm, professional attitude and attention to detail to access our needs was definitely what we needed. Your equipment was top notch and your conversation the best. We owe you. Many Thanks ?????

Mark was awesome!! Had to have my car towed to the dealership for a tire repair. Super fast, friendly, and professional. Knew my car was in good hands. If you need a tow - call these folks!

Randy provided exceptional service throughout our experience. He picked us up on busy I-10 interstate and towed us to a local tire shop. When he saw the we were going to change our tire in the parking lot (our tire had to be ordered), Randy came over with his gear and changed our tire in less than 5 minutes. He was super friendly and actively looking for opportunities to help us out. Couldn't ask for a better or more positive experience! Thanks, Randy.

Mark and Michelle’s company provided outstanding service. I was faced with a difficult situation, their flexibility and over the top help made the process much easier. I felt very much at ease knowing that this family owned business would do all they could to help in every way. After towing the car 150 miles, Mark could have simply dropped the car and left. Instead he stayed, charged a dead battery, put his own gas in the tank and made sure I did not need any further help. Great company!

A 5 star service is an understatement! There’s companies that earn and deserve 5 stars but with Mark on their team Southwest should have a category of rating of their own! The attentiveness, the service and the level of care that he gave on our call went above and beyond! I simply cannot believe it! If you need roadside service be prepared for an outstanding service if you call Mark at Southwest! ⭐️⭐️⭐️⭐️⭐️+⭐️⭐️⭐️⭐️⭐️

CHOOSE THIS COMPANY!!! KIND!! PROFESSIONAL!! PROMPT!! UNDERSTANDING!! GUARDIAN ANGEL!! After a VERY long day working (16 hrs total) my tire blew on my way home (sierra vista) from tucson. My tires are 18 months old so I was SHOCKED, that one of them went flat ?. I googled 24/7 towing and this was the closest one near me and took a chance on them. The dispatcher was SUPER DUPER nice and very professional! I don't know her name! The truck came less than 1 hr and I didn't even need a tow! The kind man, named Mark, added air to my flimsy donut tire and replaced the flat, and even followed me most of the way home. (I 100% thought i needed a tow but they made sure to help me avoid that as its very $$$) It was 12:30am in the morning on the side of the road on I-10. This man come to help me on his day off AND gave me a discount on the services. I cannot express just how very lucky I am to have come across this company. A thousand times, thank you so very much. I can never express how greatful I am that you helped me out! ❤

Brian on his day off came to the rescue. Driving from Sierra Vista where we visited radio station 90.9 FM towards our sons house for my 80th birthday celebration we got as far as the THING on I-10. Everyone who drives I-10 knows about the THING. He saved the day along with our son. Brian claimed our vehicle at the DQ and Shell and THING location and deliver it and the two of us to the Hyundai dealership in Sierra Vista. Our son drove West to take us back to his house. Brian was an answer to our prayer about a car that failed us. Our son, we raised us right.

Great service. Very professional. Mark showed up earlier than the time I was told which is a plus while waiting on the side of the highway. He towed my truck right to my house and I was able to ride along. Five star company.

What an absolute pleasure dealing with AAA and and Mark Morris at Southwest. He towed me from Benson back to chandker. Fast, friendly effortless service and i cant say enough good things about it. Beautiful flat bed truck too !?

This towing company is fantastic. We had one tow truck cancel, a second tow truck came halfway up our road and said he couldn’t get our his truck up the hill. Then Mark from Southwest towing showed up had the same flatbed truck as the second one drove up no problem even looked at the vehicle and told us what was wrong with it. He came on Friday with him 20 minutes. He saved us if we weren’t able to get it towed we were gonna be stuck at our house with six grandkids for the weekend. I definitely recommend this towing company him and his wife are very sweet people. Good to know we have good companies in our area. Thank you!!