This rating is based on customer reviews, inventory size, pricing, and service quality
Bi-Rite Auto Parts in Childersburg, AL earns a strong 92/100. Overall sentiment is overwhelmingly positive. Reviews praise knowledgeable, friendly staff and consistently low pricing, with many noting quick service (oil changes, battery installs in about 30 minutes) and that it’s easy to get the right part the first time. Customers appreciate trustworthiness and small-business care. Inventory is generally solid, though a few mention occasional out-of-stock waits (sometimes discounted). Critiques are rare: unorganization, a wrong-part dispute, and limited ECU/computer diagnostics.
Very knowledgeable and friendly staff! Prices are low too! If you need work done on your vehicle, this is the place you should go. Support local small businesses. They know more than the store chains most of the time.
There is no better place in our area to buy auto parts and have mechanic work done !! These guys are reasonable and stand behind their work !! Love dealing with them!
They are always so prompt and friendly when I come in. As a woman, they make me feel comfortable to be in a parts store and mechanic shop. Great prices.
I really like this place. They have very knowledgeable people who work there who will get you the right part the first time. I also like that it is a small business and local and I do believe in supporting local business. A highly recommend this place.
Great place for all your car needs. Employees was super knowledgeable and helpful. I needed a new battery and they installed and got me out the door in 30min or less. Pricing was best around.
Great local Business and local owners. Nick and Fred are two of the most nicest people in and out of their store. They will go beyond expectations to make sure your taken care of and happy. Not to mention their prices are better or atleast compatible to Parts House Chains. One of the Few local business still around. They also do minor mechanics repair. I highly recommend Bi-Rite auto parts.
By far the worst customer service I have ever experienced in my life. It started out nice and good when THEY ordered a part for my car, which was the wrong part, but it ended very unprofessional and rudely. I try to pride myself on treating and talking to people the way they treat and talk to me. So at the end of the day all actions are reciprocated with reactions. I will NEVER spend my money with these people again nor will I recommend them to anyone no matter how long I’ve been shopping with them.
Today I had an oil change at bi rite, couldn't ask for a better place, fast and efficient people. Great conversation with Mr. Fred and Chris. They treat you like family, I will be using bi rite the rest of my life. Love you guys.
I took my vehicle to the team at Bi Rite for service. Nick provided me with a detailed pricing for the services rendered. If your vehicle requires any maintenance, I highly recommend you stop by Bi Rite and give them an opportunity to earn your business..
Yall i dont know what I would've done if it hadn't been for these guys!! I will not EVER take my car anywhere else to get fixed. They have me for life! God Bless and a huge Thank You!
Long ways of always got good service a good Park some bi right Auto Part mr. Fred and his son Nick I have enjoyed dealing with them Nick and his father are little quiet but they are very easy to deal with and they are real nice people I recommend them above anyone in Childersburg Alabama to buy your parts for your vehicle
BEWARE!!!!!!!,,,,they have no way of diagonosing computers on vehicles, repairing or programming any kind of ecu, pcm, bcm or airbag, nor, but are very happy to tell you to bring your car their and waste your money!, all parts are far cheaper and higher quality at oriellys or others, they are the perfect example of why small town mom and pop stores bankrupt!, completely dishonest!
Always treated with respect Buy Rite Auto Parts a very good neighborhood and Outreach Parts House Nick and mr. Fred will treat you like people ordered to be treated
This place is great. Prices are the cheapest in town. Friendly staff and Nick even learns his customers by name. I won't be buying from another place anymore
They have the best prices of any auto parts store in the area. Really down to earth folks to deal with. They are very friendly and helpful. They even gave us a discount for waiting for an overnight delivery of the part we needed because they didn't have it in stock. Great folks.
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