These people are so rude. They have people that think they own the city. The lady in front is definitely a Karen. If you need to get items out your wreck car make sure you take someone with you because they try and handle you any kind of way. She lied to us and we watched the whole time that no one else was in the back They are some liars
I broke down in montgomery tonight, and needed help. Called a couple of places and didn't get an answer. Seamons answered immediately and was able to get someone out quickly. They were also WAY cheaper than I had anticipated!!! The driver, Daniel, was extremely courteous, professional and understanding. He did a phenomenal job driving and was incredibly regarding my irrational fear of heights. The man should absolutely get a raise! He did a wonderful job. He also was able to back into my curved driveway and safely drop my truck into my carport with ease.
Daughter was in an accident. She was okay but it was taken to the emergency room to get checked out by an ambulance. The car was totaled and taken here. They helped us find the car and allowed us to drive up to it so that we can get our stuff out of it. They also helped us fill out the paperwork to sign it over to the insurance company, remind me to grab her license plate.
Seamon Wrecker Service really came through for my niece and I when she broke down half way from home. The staff was extremely helpful, understanding, courteous, friendly and went above and beyond their job to ensure that our experience was a great one. Not only did they tow the vehicle 165 miles from AL to FL, but they allowed my niece to safely ride back with Mr. William. Mr. William was very sweet and an overall good ole country boy. Southern hospitality is priceless these days and much appreciated. I would highly recommend Seamon Wrecker Service. They were a huge blessing to us!
Professional and courteous even when person with recovered stolen car is at their window upset. Not thrilled with fees for storage since I wasn't asked if they could tow to my house instead. $75 down and more probably before I am done.
We got a flat tire in a Tesla Model 3, which was a nightmare because all the local shops either did not have the lift necessary to lift a Tesla, or they didn't have the right tires. Thankfully, William from Seamon came to tow us, and he would not leave until we were able to get back on the road. He called 10+ shops and eventually found a spot that had the right tires. THEN he put the tires on his flatbed and re-towed us to a shop that had the lift necessary to pick up the Tesla so they can change the tires. Without him, we would've been stranded. Really appreciate the help William!
Acted strange the day I came to retrieve my item from my car. Requesting to make copies of documents that I felt they didn’t need. Insisted that I have the tow company from insurance company to wait before they get my car stating they don’t give you time to get you stuff. So I contacted them and they stated once they pick up my vehicle that I could get my items without any issue. After they picked my car up I and go to retrieve my belongings it was nothing inside my car. The items value at around $200-$300 so nothing really major but it was mine and I wonted it Seamon are thieves and the city of Montgomery shouldn’t use them unless they wanna b responsible for missing items
My car decided she was done. The fireman that put out flames suggested Seamons to tow. They were there very quickly. The driver Michael was very kind and expeditious. We will use them again if needed.
Do NOT use this service! If I could give 0 stars I would ! I was rear ended in Montgomery and the police call Seamons for the tow. Seamons has the WORST customer service I have ever encountered in a business! The woman on the phone was repeatedly extremely RUDE and UNHELPFUL to me and to the insurance representative. They would not accept any out of town checks, from the insurance company or the towing company I’m using, for the storage.They would not release my car without payment & they would not take a credit card over the phone. They wanted me to come pay in person & as I do not live in Montgomery that was not convenient. Finally after many unpleasant phone calls they sent me link for Apple Pay and I finally a week after the accident I got my car out. They should be set up to deal with the insurance company I should not have had to pay and then wait to be reimbursed. I highly recommend you go some where else for a tow.
Them Folks at Seamon Wrecker shoutout Dakota!!! Such a Dern Sweetheart!! I Got stuck off the highway where it holds water, avoiding three Juicy size Bucks who decided to dart out!! Scary ride for sure but them folks got me on out and rollin again Shouts to the Young Fella who worked his jelly! Fair Price, Response Time was Definitely a breath of fresh air business aspect wise, Us Truckers get shafted every which away ! Seamon gotcha’ and I mean it
I agree that the ladies on the phone are nice and friendly. Therefore 1 star. The following was agreed: Pick up the truck and trailer, deliver the load to the customer and then bring the truck and trailer to the store. For this a flat rate of $450 and $5.50/mile. The direct route, which I then drove again with the truck, would have been a maximum of 41 miles. In fact, with the corresponding detours, it turned out to be 56 miles. The argument was that they knew their way around and there were no other routes. Now the opposite is the case. Even “no trucks roads” were used although it would have been possible without them. In addition, the driver, who was probably also the owner, then charged a “road service charge” of additionally $150. There is no need to comment further on this type of order processing.
This is my second time having to use a tow service. Seamon's technician were very prompt and professional. The second time, I called another service, the price was almost 20% more than Seamon. I would highly recommend them.
The young lady behind the counter(Dora), was very informative and superior customer service skills. Will definitely be attending more sales events. Thanks for all your assistance.
Dora welcomed me with a warm smile. This was not my first time dealing with Seamon Wrecker Service and I was familiar with the process to access my belongings but I didn’t have everything and Dora improvised with me by using what identification I had to prove I was the owner of my vehicle. Great experience, great service, and such a big asset to the company!
When I tell you Dora is the best she is very friendly, courteous, and polite she is just that. She walked me step by step through the process of what to do and how to go about doing everything when it comes to wrecker service. I appreciate you all for towing my daughters car and special thanks to Dora for all her friendly service and not giving up on me when I was hysterical trying to figure out how I was going to get my daughters car home again thank you.
Dora's customer service was top-notch, I'll highly recommend her and Seamon Wreaker Services to anyone hands down. I am a repeat customer of this business, and She never disappoint.
Yesterday me and my son came in Seamon to get his car. Me being a parent that tired of my son and his mess, I was mad and stressed out. Dora came to his rescue and calmed me down and told me "mom" it's ok....how can I help your day get any better. She asked for the proper paperwork and walked me thru the whole process of getting the car. Needless to say, after talking to Dora I walked out with a SMILE. Thank you Dora. Nette Smitherman
Contacted Seamon and spoke with Dora over the phone. She was a BIG HELP. Very professional, attention to detail and helpful. Most definently a 10/10 experience.
I highly recommend this company. Dora was one of the first people to greet me with a smile and exceptional customer service! She was knowledgeable and very attentive to my needs. I would use this company again in the future and recommend them to friends and family. Thanks Dora!!
After experiencing a blowout on the interstate, I reached out to Seamon for towing services. I was impressed by the professionalism and helpfulness displayed by Ms. Dora, the representative I spoke with. She kept me informed throughout the process, ensuring a seamless experience. I would highly recommend Seamon to anyone in need of a trustworthy and efficient towing company.
Dora is the sweetest. Her personality and customer service is TOP TIER. Dora welcomes everyone she comes in contact with, with a big pretty smile. She makes sure to assist with any known issues a customer may be having. She always goes above and beyond! Thank you for her, she is the best
My daughters car got towed due to an accident. MPD gave me the information as to where it was towed to. Called and went to Seamon's and the young lady at the desk, Dora was very professional and helpful in walking me through the process of retrieving the vehicle.
I had a great experience with this company. The people there were so helpful. The young lady Dora was very nice and helpful. She made my experience despite the circumstance, a very informative visit. Great customer service!
I had a great experience in a difficult situation. Dora was very helpful and professional. Finding my car was easy thanks to her! I appreciate the great customer service she provided.
They came faster than their estimate, hooking up was fast & efficient, the driver was courteous & personable, and the offload was flawless. Price was better than competitors as well! Shannan M. was an excellent driver.
As soon I walked in , Dora welcomed me with a warm smile. This was my first time dealing with a weaker service and was not familiar with the process to acres my belongings. Dora improvised with me by using what identification I had to prove I was the owner of the company the vehicle was registered to. I needed to send my employees back with a tech to get the heavy materials on back of the wrecked truck, and she gave me the information to make that happen seamlessly also. Great experience, great service, glad the City of Montgomery got this one right!
Was traveling across US 80 outside of Selma and experienced some issues with my semi, called over to Seamon wrecker service and they were quick to send help right away. Matt W was on scene and got my tractor trailer towed damage free to the mechanic shop. Will definitely use this company in the future
We had a fire truck break down returning from a call during the middle of the night. Matt W. was quick to respond and was very knowledgeable about the equipment and the special needs to tow without damaging the apparatus. He had us off the side of the road in no time. Highly recommend!
Excellent service. Dora is the best. She made a stressful situation very easy to deal with. She was very professional and very helpful. I would definitely recommend.
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