Reliable Towing & Recovery in
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Address:1034 Joaneen Dr, Saraland, AL, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:36571
Working Time and Location
What clients say about Reliable Towing & Recovery in Saraland (AL)
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These folks were very kind and helping us to get our vehicle out of their yard. We highly recommend their service.
Dec 04, 2025 -
Nicest people there was so much stuff in my van No one touched a thing usually tow companies steal your stuff but all my personal belongings was there nothing messed w or missing n they didn’t have to give to me bc had no I’d n wasn’t even my van was boss’s
Feb 03, 2025 -
ROBBERY!!!! This company is very shady towed my trailers then said they’d charge me $425 per trailer on a Friday. The owner Told me to come get them Monday because it was so close to closing time. Came to get them Monday & the price was $800 per trailer for storage over the weekend. Paid them $2400. They said the price would go up every day if I didn’t. Oh & they only take cash..
Jan 07, 2025 -
$165 for 8.3 miles....... so I DO NOT RECOMMEND!!! The ad says $85... false advertising. Please reconsider before calling them.
Apr 21, 2024 -
The Lady that answers the phone is friendly, but they are expensive. They are willing to work with you. But due to them having my little 6x10 trailer for 24 days, they wanted $600. They did come down to $400,but I'm on disability and don't have that kind of extra money. So I lost my little trailer.
Mar 06, 2024 -
Not sure how many of y'all use these people by choice but they are rip-offs my car got impounded last night I picked it up this morning and had to pay $165 and some of that was for a day's charge like it was there a whole day it wasn't in there was maybe. Not to mention their impound yard has all kind of broke glass in it like I'm going to probably need new tires I had to leave there and take it straight and put air in the tires they have no customer service skills and it's the most unprofessional business I've ever been to in entire life.
Nov 16, 2023 -
Terrible communication my brothers truck was stolen (in Semmes) then when cop’s finally caught the guy reliable was called to get the truck we got a call that they had it we went down there last Thursday but the lady told us we couldn’t get it until Saraland PD released the vehicle. They released it the next day but reliable didn’t call us and the lady at the counter told us they would call us but stated she didn’t need to be given any information now they are making my brother pay for the days since we originally went up there from they’re lack of communication on pick up once the police released his truck and it was no longer needed for the investigation. Very displeased and disappointed
Aug 03, 2023 -
Very high prices compared to competitors in the area and very poor availability and customer service!
May 16, 2023 -
MPD called Reliable to tow from accident. Fri 530pm. Called them Saturday am, was told I couldn't retrieve till Monday am. On Tuesday, I called and met a lady to take my payment. I paid for them to tow it to my house. They then said it would be delivered next day ( wed) they didn't deliver and wouldn't answer the phone. After many phone calls on Thurs it was finally delivered 6pm. The driver was very nice. I will never recommend Reliable to anyone!
Dec 16, 2022 -
horrible experience, waited over 45 mins to get my truck. they opened at 9, and nobody got there until 9:45. not to mention it still took time to process things. when i called to ask about the hours of operation and to have an idea on what was going on the lady was extremely rude.
Oct 12, 2022 -
Glenn was professional, friendly and very helpful..Great customer service. thanks folks! would highly recommand.
Aug 07, 2022 -
Great service. They got to me on the interstate super fast and it was simple and easy!
Mar 06, 2022 -
Great service. Made sure it was definitely my car which is much appreciated considering I'd left the keys in it and yea it had most of my tools in it. No scratches or dings and it was out of the way. The guy was patient even though it was past close when all the paperwork was ran through and verified. The fess weren't overly outrageous which was another major plus. Great place and great people despite not so great circumstances 😃
Jul 16, 2021 -
What kind of towing company comes to tow your vehicle off the side of the interstate at 3:30 in the morning and tells you that you can not ride in the vehicle with them because of covid...in your job description it clearly states that you will have to have passangers or ride a longs...just an FYI covid is not an air born virus if your that worried wear a mask or get a different job cause you suck at this one and your making your company look horrible
Jun 13, 2021 -
I was broke down on the dolly pardin bridge at 3 am and the driver would nott let us ride with him due to "covid" and didnt even wait 5 minutes for our ride to get there and told us to find another company and left us onthe side of the interstate. Very unreliable company
Jun 13, 2021 -
Very good service at fair prices. Very professional staff. They got us out of a jamb quickly! Highly recommend.
Apr 24, 2021 -
Still charged a lot fee but great people. More viewable advertising would be appreciated and appealing.
Apr 09, 2021 -
My items where stolen out my vehicle. Over $2000, worth of items was Stolen. I contacted the company and they stated they had no idea things where taken out . The person I talked to was very rude and hanged up on me. After the wreck I asked the tow driver for a ride and he said I can’t do it and my destination was only five minutes away. So I had to walk on the interstate to get to my destination. Bad Service.
Jan 22, 2021 -
These guys were very professional and very nice people. I will recommend them to my family and friends.
Jan 22, 2021 -
I had no problems getting my car back safe and untouched..
Mar 13, 2020
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