Nicest people there was so much stuff in my van No one touched a thing usually tow companies steal your stuff but all my personal belongings was there nothing messed w or missing n they didn’t have to give to me bc had no I’d n wasn’t even my van was boss’s
ROBBERY!!!!
This company is very shady towed my trailers then said they’d charge me $425 per trailer on a Friday. The owner Told me to come get them Monday because it was so close to closing time. Came to get them Monday & the price was $800 per trailer for storage over the weekend. Paid them $2400. They said the price would go up every day if I didn’t. Oh & they only take cash..
The Lady that answers the phone is friendly, but they are expensive. They are willing to work with you. But due to them having my little 6x10 trailer for 24 days, they wanted $600. They did come down to $400,but I'm on disability and don't have that kind of extra money. So I lost my little trailer.
Not sure how many of y'all use these people by choice but they are rip-offs my car got impounded last night I picked it up this morning and had to pay $165 and some of that was for a day's charge like it was there a whole day it wasn't in there was maybe. Not to mention their impound yard has all kind of broke glass in it like I'm going to probably need new tires I had to leave there and take it straight and put air in the tires they have no customer service skills and it's the most unprofessional business I've ever been to in entire life.
Terrible communication my brothers truck was stolen (in Semmes) then when cop’s finally caught the guy reliable was called to get the truck we got a call that they had it we went down there last Thursday but the lady told us we couldn’t get it until Saraland PD released the vehicle. They released it the next day but reliable didn’t call us and the lady at the counter told us they would call us but stated she didn’t need to be given any information now they are making my brother pay for the days since we originally went up there from they’re lack of communication on pick up once the police released his truck and it was no longer needed for the investigation. Very displeased and disappointed
MPD called Reliable to tow from accident. Fri 530pm. Called them Saturday am, was told I couldn't retrieve till Monday am. On Tuesday, I called and met a lady to take my payment. I paid for them to tow it to my house. They then said it would be delivered next day ( wed) they didn't deliver and wouldn't answer the phone. After many phone calls on Thurs it was finally delivered 6pm. The driver was very nice. I will never recommend Reliable to anyone!
horrible experience, waited over 45 mins to get my truck. they opened at 9, and nobody got there until 9:45. not to mention it still took time to process things.
when i called to ask about the hours of operation and to have an idea on what was going on the lady was extremely rude.
Great service. Made sure it was definitely my car which is much appreciated considering I'd left the keys in it and yea it had most of my tools in it. No scratches or dings and it was out of the way. The guy was patient even though it was past close when all the paperwork was ran through and verified. The fess weren't overly outrageous which was another major plus. Great place and great people despite not so great circumstances 😃
What kind of towing company comes to tow your vehicle off the side of the interstate at 3:30 in the morning and tells you that you can not ride in the vehicle with them because of covid...in your job description it clearly states that you will have to have passangers or ride a longs...just an FYI covid is not an air born virus if your that worried wear a mask or get a different job cause you suck at this one and your making your company look horrible
I was broke down on the dolly pardin bridge at 3 am and the driver would nott let us ride with him due to "covid" and didnt even wait 5 minutes for our ride to get there and told us to find another company and left us onthe side of the interstate. Very unreliable company
My items where stolen out my vehicle. Over $2000, worth of items was Stolen. I contacted the company and they stated they had no idea things where taken out . The person I talked to was very rude and hanged up on me. After the wreck I asked the tow driver for a ride and he said I can’t do it and my destination was only five minutes away. So I had to walk on the interstate to get to my destination. Bad Service.
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