Pep Boys Auto Service & Tires in
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Address:7756 Airport Blvd, Mobile, AL, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Tire shop
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Website:
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Zip Code:36608
Working Time and Location
What clients say about Pep Boys Auto Service & Tires in Mobile (AL)
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Took my vehicle in for a simple 4 tire replacement and left with more issues and I was billed for services not performed. Took the vehicle back in and the issues were not resolved. Overall very disappointed and would suggest using a local tire shop that values the customer and is honest.
Oct 27, 2025 -
The store manager at the location located in Mobile Alabama at schillingers rd and airport boulevard where very courteous and knowledgeable. He offered us the managers special. I had an oil change, tire rotation and a battery replacement service, and they also included windshield wipers. Arrived at 8:00 AM that morning and they promptly finished my car at 11:00. Excellent service with knowledgeable employees. Would recommend pep boys to all my friends and family.
Oct 10, 2025 -
I will not recomend this place, I purchased tires with them ,they installed it ,took it home on the way home noticed my cat felt bumpy, come back to them ,worked on it , I take again doing the same thing ,come back, they tell me to take it to another pep boys because the balance machine might not work ,go to another still the same ,next day come back for my money , they didn't wanted to refund ,they same didn't have the tires ,so I had to wait for 2 weeks to have them change .. so I ended paying for a new a.diffrent tire.. Bad bad customer service.. No emphatic at all.
Oct 06, 2025 -
Joseph was Amazing! One of the nicest people i have ever encountered at PepBoys. He was so nice, patient, and helpful. He got me in and out and I really appreciate it! Joseph did it again!! My last appointment was 2024 and now its 2025 and he got me in and out! I didn't get the guy's name that did my oil change but he was super nice too.
Sep 29, 2025 -
Received an estimate for the repair work needed. The estimate included a part that was quoted at $500 but only cost $100 for me to purchase myself. Do your research RockAuto is a good source for parts and find a trustworthy mechanic. Save your money.
Sep 28, 2025 -
Great service! We showed up an hour before closing and they got us in and out!
Sep 27, 2025 -
My experience has been a nightmare. Took it to 2 different pep boys and still not fixed and I would not recommend anyone have there vehicle worked on at any pep boys. And the pep boys on schillinger I have more problems with it now. I would love to get a refund and take it to a good honest mechanic that won't lie and fix what's wrong with my vehicle. Cause it's not godly to lie to anyone.
Sep 15, 2025 -
Great service from the front counter staff, very kind and will listen which is very important when you are a customer trying to get your point across. They lost a star due them being short on mechanics a lot but overall they do a great job and I’m thankful to the crew.
Jul 27, 2025 -
All employees at the Pepboys location I visited were nice and professional however they accidentally broke off a stud while rotating my tires and it took a long time for the part to arrive and for them to fix the problem. I also had to go back the next day to have them rebalance my tires correctly! Everything is fine now!
Jul 26, 2025 -
Went to get my 2004 Corvette serpentine belt replaced made the appointment and made time in my day to go to do just for them to tell me that couldn’t do and made every excuse instead of taking blame or trying to fix the problem if I was the owner I would instantly fire this employee for losing business for being lazy.
Jul 14, 2025 -
Your dealership was great to work with and I was very pleased you were open on the 4th of July! We needed to make a 400 mile road trip the next day and the nail in our tire could have caused a catastrophe. I was in and out of your dealership within a half hour with a new tire. Your team was friendly and very helpful. Thanks again!
Jul 08, 2025 -
i got my oil changed not too long ago and let me just tell you joesph is one of the most respectful hard working individuals i’ve came across at pepboys. he made my visit fast easy and very comfortable. joesph is great! i will be returning when or if needed.
May 25, 2025 -
Joseph took care of my grandmothers vehicle. He was very happy to help.
May 25, 2025 -
The best place to go for all your vehicle needs. Mr. Huggins always has the best customer service and the fastest repairs. I refuse to go anywhere else as long as he is there.
May 25, 2025 -
They were very quick and professional. The manager I believe his name was Joseph was very professional. And kind.
May 25, 2025 -
Was quick at fixing my truck and reasonable very professional and friendly highly recommended
May 25, 2025 -
Joseph helped me super attentive And kind get the job done quickly will be going back for any other needs to see him!
May 25, 2025 -
Excellent customer service!! Always super helpful and gets me back on the road FAST!
May 25, 2025 -
Very professional and took care of my issue in no time. Will definitely use them again when it comes time to repair my vehicle.
May 08, 2025 -
Had two front tires put on my car. In and out in less than an hour. Good price and good service.
Apr 27, 2025 -
Absolute joke of a car shop. My fiancés radiator needed replacing because it had a leak. They quoted $1,100 total. We ended up finding a radiator for $300 at O’Reilly’s, which is the standard price, and replaced it ourselves with a buddy of ours who used to work in the industry. He said Pep Boys most likely jacked up the price of their radiator from $300 to $500 and then charged $600 for labor, which is insane!! Stay far away from these scammers! Not only that, but we ONLY wanted a diagnosis on his truck and NOT a fix just yet but they were going to fix it anyway without our permission. He had to call and tell them AGAIN not to fix his truck. Crooks!
Mar 18, 2025 -
They’re taking their sweet time on my car and I’ve called 10 minutes before they closed and they’re just letting the phone ring. They’ve had my car for three days. All for a problem that they didn’t fix the first time
Feb 18, 2025 -
Worst service ever. I bought tires from this pep boys about a year ago and I also bought the 70 dollar per tire extra warranty. I dropped off my car to have the tires rotated because the front tires were worn down, about 30 minutes later they called me back and told me they wouldn't do the tire rotation because the tires were too bald and then tried to up sell me new tires. I not saying I wouldn't have gotten new tires later but I just didn't have the money at that moment to buy two new tires. I feel like the safer thing to do would have been to rotate the tires so I don't have a accident instead they refused to rotate my tires and opted to try and up sell me. I would not recommend this pep boys and I will not return to buy my next set of tires or any set of tires from pep boys I hope anyone who reads this also boycotts them as well there are better options available. 1/17/25 I'd also like to add if the owner happens to read this, if my tires do cause me to have a accident and you don't honor the road hazard warranty I will be taking legal action against this company.
Jan 17, 2025 -
Great experience! Bought 12 tires, 1 set for 3 cars. Joseph and Doug were patient and willing to explain the difference in Brands to ensure we received the best value for the dollar. Much Appreciated!
Nov 29, 2024 -
My experience included 4 new tires, brakes and an aligment. Everything was very professionally and was technically completed in a very timely manner. Thanks to the crew, Kaleb, Brandon, Stanley and a special thank you to Joseph. Bravo Zulu!
Nov 21, 2024 -
These guys did a great job! Fast, inexpensive and they gave my car back cleaner than it was when I gave it to them ;-) what a treat! All I got to say is the manager Douglas Green was kickn ass with keeping me informed and the tech Kaleb was tearing the joint up with how clean it was! Way to go guys. Great job!!
Nov 02, 2024 -
I came in needing a tire replacement. We had Joseph, the manager! 10/10 experience! He was incredibly professional and got the job done nicely ! Even made us crack up a few times while there. We will definitely be back for Joseph in the future whenever we have any concerns!
Sep 23, 2024 -
My very first time having such a grand experience at any tire service establishment. The staff was very friendly and David went above and beyond to make sure i purchased the right tires for my vehicle and that I was satisfied with my purchase. He even called after my tires were installed to check and make sure everything was good. Thanks for the extra time and patience.
Aug 18, 2024 -
Absolutely wonderful experience! I live an hour away from Mobile. My daughter currently has softball tournaments & I had issues with my back tire on our way up here. During game transition/break, I brought my vehicle to have my tire checked because I was worried about driving home. They got me a new tired placed in perfect timing where I didn't miss my daughter's next game & now we can make it home safely! The guys were nice & informative. Great customer service. Thank you so much! Highly recommend.
Jun 15, 2024 -
Could not fix my tire problem but offered mighty fine service to get me back to Dallas from Houston
Aug 16, 2021
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