This rating is based on customer reviews, inventory size, pricing, and service quality
Customer sentiment for Grand Bay Auto Supply in Grand Bay, AL is overwhelmingly positive: 93/100. Themes: friendly, knowledgeable staff that go above and beyond (even roadside help), fair-to-excellent pricing often beating big-box/online, and broad inventory spanning auto, mower, tractor, hardware, and small‑engine parts. Shoppers say parts are easy to find and in stock when chains aren’t; wait times are short and special orders handled quickly. Downsides: occasional stockouts or delays, one price complaint, and a somewhat cluttered store—though staff know where everything is.
Address:
8911 Grand Bay Wilmer Rd, Grand Bay, AL, United States
Very nice employees and good selection of nuts and bolts plumbing and tools and has Lawn Mower and Small Engine parts. Needed a three post lawn mower starter solenoid and they had it on hand.
Always great service. They don't always have everything that I need but they are very helpful and give good advice.
P.S. Still good service and very helpful. They are a lot quicker than other stores.
A personal experience of nothing but generosity and southern hospitality at it's finest. At this point the only people I want to deal with when it comes to auto parts needs. ABSOLUTE BEST PRICES without waiting 5 days for Amazon and eBay.
I was looking for some new lawnmower wheels and bolts. I was sure the local hardware and building supply store would have what I needed. Not so. However the owner said I should go down the road to Grand Bay Auto Supply. They would have what I needed. It was only about 5 minutes away and the traffic was light. The store was a fixture in the community. The young men (half my age) were relaxed, cordial and helpful. I found 4 wheels with no effort. I was pretty sure I had found the right bolts but the owner said those bolts were designed for something else. I went home with wheels and they were the right size. I brought back the old bolts as a reference. We found matching new hardware next to the wheels. The fellows were helpful and encouraging. The prices were cheaper than either Walmart or Amazon. As soon as it stops raining around here we will start back mowing.
Anytime I call they are always willing to lookup what I need and let me know if they have it in stock. They always lookout for their customers and are willing to give information to help you with your purchase or your search for a product. Love having a auto parts store that cares for their customers.
Needed new mower blades which they were out of and said they had some on the truck coming the next day. Next day still didn't have any. Glad they didn't because Wal-Mart had them for less money and they were MTD brand.
Great local hardware store! The nice thing about this kind of hardware store is the customer service. The young lady that helped me was friendly and knowledgeable, helped me find exactly what I wanted.
On top of that, they had a dusty little old dog coming and going from the store. Doesn't get much cuter than that. I'll definitely be shopping here again in the future.
Well I didn't have to drive the extra mile on top of its a locally family owned ran business not too much more of them in the US anymore. So support your local businesses
Broke down on the side of I-10 just west of the Grand Bay exit on the way to New Orleans after losing my serpentine belt. Called the folks at Grand Bay Auto Supply and they brought the belt to me. Great folks with great customer service-exactly what America is missing. Thanks for he help!
If you need it, they have it or will get it for you. Friendly staff and knowledgeable about the parts they sell. You can find from automotive, tractors and lawnmower parts.
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