This rating is based on customer reviews, inventory size, pricing, and service quality
Import Used Parts & Auto Sales in Madison, AL earns an overall 82/100 with generally positive sentiment. Many reviews praise friendly, helpful staff—assisting even when a needed part wasn’t in stock. A few issues surface: inconsistent communication (no callback on a salvage offer), a disputed tow upsell after an accident, and a mixed note about one employee. Pricing, inventory variety, yard organization, ease of finding parts, and wait times are rarely mentioned, so conclusions there are uncertain. Good option for courteous service; verify details by phone.
What clients say about Import Used Parts & Auto Sales in Madison (AL)
Honestly had a great experience with them..all around friendly, cheaper than competition, and went the extra mile to make sure my vehicle was safe to drive! They'll get my business every time!
My daughters car was towed there after an accident. They told her that she couldnt drive her car off the lot because it wasnt driveable. I went there with her and then it was "drivable" They were going to charge her $100 to tow it to my home when it didnt have to be!
Attempted to salvage a vehicle and wasn't even given the courtesy of a return phone call declining the offer. Seems like a terribly poorly run "operation".
165 Capshaw Rd, Madison, ALCar repair and maintenance service
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