This rating is based on customer reviews, inventory size, pricing, and service quality
Jones Body Shop And Towing in Grayson Valley, AL scores 94/100 and is broadly well-reviewed. Themes: professional, honest service, quality collision repairs (paint matches, cars driving like new), clear updates, and timely turnarounds; some note fair pricing. Towing-side interactions are courteous. Weak spots: occasional delays (one lengthy door repair) and rare rework visits before an issue was fully fixed. Little or no insight on parts inventory, yard organization, or ease of finding parts, so those remain unclear.
They did a great job on the repair. But, I did have to take it back a few times, because after it was repaired, the gas cover on my jeep would not close. (I went to get gas a few days later after I brought it home and noticed the gas cover doesn’t close properly anymore.) I called over the weekend and left a message. They followed up and told me to drop it off. They attempted to fix it, but it still wasn’t right. I took it back for a second time, they ordered a part, to fix it. It still wasn’t fixed. So, I took it back again. Third time was a charm. My gas cover can now close properly and water is not able to pass the barrier, when closed again.
Overall, they did an amazing job with the work. My car looks like it did when it came off the lot. So, that’s amazing. I’m giving a 4 star, because I did have to go back a few times for the gas cover. But, they were nice and worked with me until it was fixed properly!
awesome repair work,was hit in rear quarter
Panel of my Corvette in January, TJ and crew went the extra mile to find parts and restore my vehicle back to new condition.
Was very satisfied with the final results.
They did a great job fixing the damage on my car. I was afraid, after my wreck, that it wouldn’t ever drive exactly the same again. Honestly, I can’t even tell it was ever damaged at all - it drives perfect and looks great!
I don't know how else to put it, I never had to file a claim with my insurance before and I was nervous throughout the whole process. I was on 85 and a work truck failed to dispose of a what looked to be a broken corner of drywall. It flew off their truck and cracked my front bumper and scratched my hood and chipped the paint off. I chose Jones because a neighbor recommended them and I followed up on reviews myself as well. I was more worried about the paint matching on the bumper and the hood and I'm pleased with the results, they couldn't have made it match any better on the bumper and the hood I can't even find where the paint chip was, even the metallic blends in perfectly.
They're wonderful people. Highly recommend this shop they are very straightforward and honest. They kept me updated on everything and got me in and out in great timing.
Hard working group of guys that do what the say the are going to do. Not only that but they actually stand behind their work. Cannot recommend them enough !!
My car have been down there for over three weeks just for a door repair that I have already paid for and they still haven’t fix it taking about someone got sick, so I need to know is this a one person shop or what..ugh
I have been using Jones and Sons for all my mechanical and body work for over ten years. I wouldn’t use anybody else. Good people, good work, and they treat you fairly. You can’t ask for more.
